What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3750 Reviews on Google.

SoundWorks is fantastic! Everyone is very friendly, knowledgeable, and caring. I feel that I am treated with respect and kindness. I can’t say enough good things about this company. I have yet to be disappointed by them. They are the best!

Reviewer Profile Photo David Sherry Colachico, on Google

Wonderful service and people.

Reviewer Profile Photo Denise Bergman, on Google

Always pleasant and willing to help you.

Reviewer Profile Photo Barbara Crites, on Google

I had resisted getting a heating aid; everything was explained to me.The whole process was made easy by the knowagable and caring staff.I would give them ,5 stars.

Reviewer Profile Photo John Antley, on Google

Office staff great. Got me in and out.

Reviewer Profile Photo Kenneth Braddock, on Google

SoundWorks Hearing Centers Fort Worth in my opinion is the premire Hearing Aid Center in DFW. Chistie Plock is the impediment of excellence, very professional and cares for her patients. Her knowledge of all brands of Hearing Aids put her above other Audiologist. I am a SoundWorks customer for life!

Reviewer Profile Photo Marshall Hobbs, Sr., on Google

Excellent service recalibrating my hearing aids. Highly recommended.

Reviewer Profile Photo Dave Adkison, on Google

JOSH AND Miesha are ALWAYS helpful and kind!! Its a great place to do business with!

Reviewer Profile Photo Sharla Harrison, on Google

It was great, he explained everything as he went through the testing part and the overall experience was really good! I would recommend them!

Reviewer Profile Photo Terri McDonald, on Google

Everything thing went great the people are very friendly and professional

Reviewer Profile Photo Reece Field, on Google

Great as always!!!

Reviewer Profile Photo Dave Ackerman, on Google

Both Kelly and Cindy are so kind and helpful and always provide A+++++++ customer service

Reviewer Profile Photo David Woods, on Google

I stopped by on 6/10/26 to get an appointment. I was seen the next day and did not had to wait. I was in oand out in less than an hour. Everyone I met there was great!

Reviewer Profile Photo Lee Ann Dears, on Google

Nice and professional.

Reviewer Profile Photo Jeffrey Sturrock, on Google

Amazing. Politeness. Answered all my question.

Reviewer Profile Photo Linda Parr, on Google

Always so nice and helpful with my hearing aids. They were able to repair them within 15 minutes and always kind.

Reviewer Profile Photo Beverly Morris, on Google

From the New patient appointment making to receiving hearing aids has been easy, relaxing, and fast. My experience has been awesome- I was able to make the first apt fast and quickly and the entire process - both front desk and the Dr made it all so pleasant it’s like...

Reviewer Profile Photo Jackie Farmer, on Google

Absolutely spot on customer service. These ladies know what they are doing. Please if you need help with your hearing, I highly recommend visiting Soundworks Hearing Center in Cleveland,Tx!!

Reviewer Profile Photo Kevin Mc Donald, on Google

Prompt and helpful, answered all my questions and even gave me a loaner charger while I wait for a new one. Highly recommended.

Reviewer Profile Photo Tanmay Lal, on Google

They done what they were suose to do in an excellent manner.I felt as though I was being cared for by a proficianial for a change.

Reviewer Profile Photo Jack Jones, on Google