What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3814 Reviews on Google.

Service was great.

Reviewer Profile Photo jc roy, on Google

It was a wonderful experience. I felt heard, and treated with respect and dignity. My hearing devices were updated and everything was resolved within a few minutes. This was possibly the best experience I’ve ever had with the service industry. Thank you very much!

Reviewer Profile Photo Mel Holder, on Google

Great service nice people!! Always so helpful. Thx for everything. Place is great. Been going there for years..

Reviewer Profile Photo Joseph emerson, on Google

I always have received professional service with any issues I may have. Very polite and helpful.

Reviewer Profile Photo W Lloyd Brice, on Google

Very professional & helpful.

Reviewer Profile Photo Geannie Johnson, on Google

Efficient and very good about spending time to answer all questions and explaining options

Reviewer Profile Photo Ronald McCuller, on Google

Took my hearing aid in and got great service and some warranty work. Love this place.

Reviewer Profile Photo Charles Young, on Google

Always Good They are the best

Reviewer Profile Photo Welden Elliott, on Google

Very professional staff. Selling a quality product that works well.

Reviewer Profile Photo Ken Heaton, on Google

Available when I need help and supplies

Reviewer Profile Photo steve jeane, on Google

My parents were treated with respect and professionalism.

Reviewer Profile Photo adriana ruiz, on Google

This was great, I was unsure what to expect and these guys walked through this somewhat awkward time of admitting age is caching up to us all. I 100% recommend!!! Feindly, caring folks!

Reviewer Profile Photo Kenneth Barfield, on Google

I recommend everyone to visit everything was explained well I’m making a good decision see you soon

Reviewer Profile Photo Deborah mckay Mckay, on Google

I have had my hearing aids well over a year and am totally satisfied. The Soundworks staff are knowledgeable, professional, and are always happy to help with any question. I was concerned hearing aids would be an inconvenience to my active lifestyle—they not only have exceeded my expectations, but any...

Reviewer Profile Photo Tricia Menikos, on Google

Receptionist was very friendly and efficient. Dr York is great he listens to what sounds are bothering you and adjust the hearing aids accordingly, was very efficient and gave me excellent service.

Reviewer Profile Photo Shirley Davis, on Google

I have returned several times to the hearing center for some follow up testing and adjustments at no additional cost to me.. All services were completed with the highest level of professionalism. I am very satisfied with Soundworks.

Reviewer Profile Photo Terry Cunningham, on Google

Super nice folks and very caring. I am very happy with the service they provide.

Reviewer Profile Photo Patricia Tumaszik, on Google

Caring and very helpful and knowledgeable about my needs

Reviewer Profile Photo Leonard Lippy, on Google

Very friendly and easy to communicate with. Professional

Reviewer Profile Photo Stan Fernald, on Google

I am very pleased getting my hearing aids here. I love my aids and the service I get there.

Reviewer Profile Photo Robert Baker, on Google