What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3997 Reviews on Google.

Great place

Reviewer Profile Photo Dennis Bullion, on Google

The staff at SoundWorks Hearing Centers in Lufkin are awesome! From the time I walk in until I’m out the door they are friendly and professional and always have their patience best interest first.

Reviewer Profile Photo David burke, on Google

Very pleasant visit!

Reviewer Profile Photo Jo Ann Shoup, on Google

As always, Amber and team do a great job! Very gracious.

Reviewer Profile Photo Mike Bintliff, on Google

Customer service was great and staff were friendly!

Reviewer Profile Photo Leah Stewart, on Google

the staff was very friendly and professional. They were very helpful in answering all my questions,

Reviewer Profile Photo Claudia Hill, on Google

Sound Works is the best hearing aid place to buy your hearing aids and get Personal service . Personal service even after you have bought them. That is So important! Sarah is a great specialist in Hearing. Very caring. Karen is great at front desk. They are very personal service...

Reviewer Profile Photo mona nelson, on Google

I always enjoy going here. The ladies are so friendly and helpful. They always find the time that works best for me!

Reviewer Profile Photo Ricky Brown, on Google

Soundworks is always very helpful. I came from another city and they go out of their way to help. I had a thorough update for a short visit

Reviewer Profile Photo Pamela Weaver Epps, on Google

I have been using them for years and they are very good with taking care of my hearing aids. Highly recommend.

Reviewer Profile Photo Danny Michaels, on Google

Courteous

Reviewer Profile Photo Alicia Vasquez, on Google

The doctor and the staff are just wonderful people the doctor explained the hearing aids they have now and which would be best for me.I Appreciate them so much. I’ve been using them for about seven years now.

Reviewer Profile Photo donna jacobs, on Google

SoundWorks are very professional, on time and listen to the patient and do everything they can to fill the patient's needs. Wouldn’t go anywhere else!

Reviewer Profile Photo David Boyd, on Google

Thank you for all the wonderful help.

Reviewer Profile Photo Eric Presley, on Google

They aim to please. I am pleased.

Reviewer Profile Photo Nancy Clyde, on Google

I always receive excellent reception from the office staff, and the audiologist. They are careful to listen and respond intelligently and patiently to any question or problem. And they fully explain each procedure and option available. I wholeheartedly recommend their services.

Reviewer Profile Photo Sandy Smith, on Google

Very professional as usual

Reviewer Profile Photo Royce Russell, on Google

Highly recommend SoundWorks Hearing to anyone who needs their hearing checked. They are very organized, knowledgeable, and efficient; also, friendly!

Reviewer Profile Photo Mary Walters, on Google

The physician was so professional and informative.I would recommend SoundWorks to all my friends. Amazing service!

Reviewer Profile Photo Dottie Gardner, on Google

Very patient and compassionate team, thank you for always being helpful.

Reviewer Profile Photo Mary Gazca, on Google