What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3720 Reviews on Google.

i’m going to make it short Very helpful

Reviewer Profile Photo Fred Coyle, on Google

Very caring, and professional staff.Love Sound Works

Reviewer Profile Photo Stevie Cummins, on Google

I’m from out of town, and Grant went above and beyond to help me out. If I lived in Ft. Worth I wouldn’t even think of going anywhere else

Reviewer Profile Photo Craig Randall, on Google

So nice and personable. Greet you with a smile every time you walk through the door. Great service, knowledgeable and helpful.

Reviewer Profile Photo lisa dotson, on Google

Specialist Glenn York and Sheri present a professional, friendly and willingness to help those they care for. I would highly recommend them to anyone in the area looking for the best care for anything related to hearing aid needs.

Reviewer Profile Photo Lisa Worthan, on Google

Amber and entire staff were wonderful and caring. Clear concise information and demonstrated improvement in my hearing.

Reviewer Profile Photo Janet Williams, on Google

Very helpful and knowledgeable

Reviewer Profile Photo chancey cleaver, on Google

A very happy experience! All were very nice!

Reviewer Profile Photo Suzanne Trombley, on Google

I had my first visit today Soundworks and it was wonderful. Sarah and Karen were welcoming and I felt very confident in the results of my hearing test and recommendation for my hearing health. The exam was thorough and she went over all findings in a way that was easy...

Reviewer Profile Photo Janis Doan, on Google

Bought my hearing aids three years ago from this place. Excellent service. Friendly and informative.

Reviewer Profile Photo Jenny Moore, on Google

Awesome place good hearing check

Reviewer Profile Photo John Henley, on Google

Efficient. Helpful. Knowledgeable.

Reviewer Profile Photo Marcia Rutherford, on Google

Always Friendly and helpful. On the rare occasion I’ve had an issue or problem they’ve been quick to find a solution and fix it.

Reviewer Profile Photo John Gantt, on Google

I called for an appointment and was scheduled for the next afternoon. My left hearing aid stopped working. Kelly looked at it and knew exactly what to do. Clean it. It didn’t take him more than ten minutes to clean the hearing aid and have it working again. Great service!

Reviewer Profile Photo Jane Abrahamzon, on Google

Dr. Kay and Amber are top tier! Both Dr. Kay and Amber were so kind and patient with my Mom that is 88. When we left the office with the hearing aid recommendations, I felt that we had new family friends. Thanks to Care Credit and Mom's good insurance, discussed...

Reviewer Profile Photo Carla Cartwright, on Google

I get prompt service at Sound Works and they always are friendly & courteous

Reviewer Profile Photo Ronald Dupree, on Google

Made appointment easily. Short wait at office. Staff friendly. Didn’t take long.

Reviewer Profile Photo James Reed, on Google

I love this service so kind and thorough. Thank you.

Reviewer Profile Photo Judy Warner, on Google

Great team work and knowledgeable; I’m in good hands!

Reviewer Profile Photo Linda Oliver Window Covering Design Consultants, on Google

Very professional and so so friendly will tell my friends how nice they were and very happy with my visit.

Reviewer Profile Photo Carmon Littlejohn, on Google