What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3902 Reviews on Google.

Great caring staff!!!!!!! We are always appreciative of Melissa and Grant and their professionalism.

Reviewer Profile Photo Sherrie Armstrong, on Google

Thank you for making my Hearing sensor extraordinary. I love having a neighbor business fill my needs. My wife has not had to shout at me in a long time. Special shout-out to Myesha, your professionalism is delightful. I'm grateful for your service. Pasta la Proxima

Reviewer Profile Photo Randy Briones, on Google

Very knowledgeable and friendly service. Very happy with my hearing aids and the Starkey app is convenient and easy to use. I can hear again! Thanks!

Reviewer Profile Photo Connie Kiefer, on Google

Was great

Reviewer Profile Photo James Garner, on Google

Great people to work with Kendra & Tyler very helpful and kind

Reviewer Profile Photo David Elliott, on Google

Very professional, personable and efficient. I'm extremely happy with my new hearing aids.

Reviewer Profile Photo C.O., on Google

Great experience always!

Reviewer Profile Photo Beverly Burchfield, on Google

These people are the best.

Reviewer Profile Photo Mona Carter, on Google

Easy to find location, front door parking and nice office. Will was very courteous, thorough with the exam and fitting for new hearing aid. Great customer service and highly recommended!!

Reviewer Profile Photo Cherry Barr, on Google

Super nice young lady took care of my needs very nicely

Reviewer Profile Photo Margaret Glover, on Google

My first visit today at SoundWorks to get a hearing test and hearing aid recommendation. I was very impressed. Grant Robinson was the Hearing Instrument Specialist that I saw. He was very professional and explained everything to me in detail. Very patient also. The receptionist, Melissa was very friendly and...

Reviewer Profile Photo Jo Ann Mitchell, on Google

Very friendly fast service.

Reviewer Profile Photo Royce Standley, on Google

friendly and thoughtful with true concern for patient's concerns and comfort

Reviewer Profile Photo Marylynn Mcmasters, on Google

Always polite, knowledgeable and friendly! Dr. Lori goes above and beyond to find solutions for your needs!

Reviewer Profile Photo Taylor Smith, on Google

Great service and help with adjusting sound when needed

Reviewer Profile Photo Pat Turner, on Google

Awesome friendly people

Reviewer Profile Photo Cesar Frias, on Google

Best hearing specialist I have ever seen and Heard! Spends time and always helps me.

Reviewer Profile Photo Gloria Jones, on Google

Karen is also awesome…very good at her job!!!

Reviewer Profile Photo John Lawrimore, on Google

Efficient. Helpful. Knowledgeable.

Reviewer Profile Photo Marcia Rutherford, on Google

Love this idea place. Both ladies are great!

Reviewer Profile Photo allen low, on Google