What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3882 Reviews on Google.

Hope Kevin is enjoying his retirement been with him forever. Kimberly that took Kevin's place is sooo sweet. Worked with me on a problem until she found a solution and I haven't had any problems. Recommend Soundworks for any and all hearing aids needs.

Reviewer Profile Photo Danna Hasley, on Google

Excellent.

Reviewer Profile Photo Kenneth, on Google

Amber is very professional and cordial, always a pleasant experience.

Reviewer Profile Photo Rodney Bryant, on Google

SoundWorks in Lake Worth is AWESOME! They always provide outstanding customer service. As well as product. They go above and beyond. I highly recommend them!!

Reviewer Profile Photo Tisha Lerma, on Google

I went to get a hearing test and hearing aid services and Mr Glen and his secretary were very curteous and helpful. I would recommend them to my family and friends. Thank you

Reviewer Profile Photo bob underwood, on Google

Have been using SoundWorks for several years and will not consider changing. My Audiologist is top notch and extremely helpful. I would recommend all that have hearing issues to visit before making any decisions pertaining to your hearing needs.

Reviewer Profile Photo Ben Welch, on Google

Their very nice there.

Reviewer Profile Photo Kay, on Google

Friendly & informative

Reviewer Profile Photo Linda Brackenridge, on Google

Very friendly and knowledgeable

Reviewer Profile Photo Deborah Wright, on Google

I had a pleasant visit today with Kimberly, she made some adjustments that I think will make my hearing better. Thanks Kimberly

Reviewer Profile Photo Gary Nix, on Google

On time, welcoming, would recommend to anyone needing help with hearing problems.

Reviewer Profile Photo J, on Google

Every visit and interaction with Glenn York and his lovely receptionist has been wonderful. I can’t say enough about the professionalism and helpful advice my husband and I always receive. I would say look no further for your hearing needs.

Reviewer Profile Photo Gayle Villarreal, on Google

The doctor was very patient with me and and Handled me with are

Reviewer Profile Photo barbara cook, on Google

Specialist Glenn York and Sheri present a professional, friendly and willingness to help those they care for. I would highly recommend them to anyone in the area looking for the best care for anything related to hearing aid needs.

Reviewer Profile Photo Lisa Worthan, on Google

As always, ladies there are extremely polite, courteous and helpful not to mention down to earth. Love visiting with them as well as just generally good folks.

Reviewer Profile Photo raymond long, on Google

I cannot say enough good things about SoundWorks Hearing Center! Anytime I need an adjustment, have a question, or simply need a little help with my hearing aids, they are always happy to take care of me—even without an appointment. Their staff is kind, welcoming, and truly cares about their...

Reviewer Profile Photo Susie Richards, on Google

Excellent place, they make me feel welcomed. Always polite and very helpful. Thank you so very much.

Reviewer Profile Photo Angela Green, on Google

I had a great experience at Soundworks. Kelly checked my hearing aids and cleaned them. I've been using the hearing aids for about 10 months and glad I got them. Cindy is so welcoming and helpful with appointments. It's always a pleasure going there. I would recommend them highly.

Reviewer Profile Photo Barbara Dawes, on Google

Mr. York is sooo knowledgeable and caring he is helping my husband get the best longevity from his hearing aids. So great!

Reviewer Profile Photo Linda Waltman, on Google

Had a excellent experience with Will and the staff SoundWorks Livingston.

Reviewer Profile Photo Charles Ashford, on Google