What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 3633 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Amazing service. Goes the extra mile to fit your hearing aids properly. Follow-up service is very professional.

Reviewer Profile Photo Jim Zacharias, on Google

The staff are always very helpful and friendly. There's never a long wait with appointments.

Reviewer Profile Photo Pat Henderson, on Google

Glenn York from Sound Works was very helpful to me during my hearing test, and let me try on the new upgraded hearing aid. I was very comfortable to wear and the sound was much clearer and balanced than the 1st generation one that I use now. I also love...

Reviewer Profile Photo Budd Brumbaugh, on Google

They are always courteous and efficient when i walk in to get assistance.

Reviewer Profile Photo Nelda Spruiell, on Google

Without a doubt, Joshua and his Team go the extra mile to ensure their solution is the best available. Joshua leaves no stone unturned to test, explore, tweak, and re-test to find the best and most effective hearing aid solution. His research of issues and best solutions is greatly appreciated...

Reviewer Profile Photo Neil Croager, on Google

Did a awesome job helping me with my hearing aid .

Reviewer Profile Photo Katina Rogers, on Google

Kelly & Karen are very professional and make you very comfortable while you are in their offices,Love these Ladies

Reviewer Profile Photo Glynda Kilgore, on Google

Good been there 15yrs tech Heather wolf I's The Best I every seen does great job superb great place there in Cleveland TX

Reviewer Profile Photo Johnny Knight, on Google

Very. cordial caring staff. welcoming and Will sincerely interested in making my hearing more comfortable. I appreciate their professional attitude.

Reviewer Profile Photo Peggy Huson, on Google

Sarah Tanner was new but very friendly and helpful.

Reviewer Profile Photo Bill Milton, on Google

The techs at Sound Works are so good at what they do. They fit individually, then tune exactly to your tested needs. I highly recommend them.

Reviewer Profile Photo Alan Wade, on Google

Karen and Sarah are very friendly. They make you feel like family. They are very kind and helpful.

Reviewer Profile Photo Pamela Fuller, on Google

My experience at SoundWorks Hearing was excellent. I appreciate the fact that they recruit only the most qualified staff. My dealing with Dr. Kelly Miller was professional and honest. He gave me exactly what I needed and was looking for. I highly recommend SoundWorks Hearing.

Reviewer Profile Photo Henry Riker, on Google

Everyone is pleasant and professional. I’ve been taken care of very well since I got my hearing aids and will continue using their services in the future.

Reviewer Profile Photo Sally Clark, on Google

I love sound works you never wait to long for they call you in for your appointment. The Doctor is so nice and friendly and so is the woman that takes care of the front desk when u come in. I actually injoy going to my appointments. The Doctor is...

Reviewer Profile Photo Doris C, on Google

Friendly staff, knowledgeable and no waiting

Reviewer Profile Photo Patricia K. Smith, on Google

Very helpful!

Reviewer Profile Photo Fort Worth MQG, on Google

Very informative

Reviewer Profile Photo Linda Leger, on Google

i’m going to make it short Very helpful

Reviewer Profile Photo Fred Coyle, on Google

They showed mhow to.clean my hearing aids and exactly where I needed clean. Very clear and uderstandible what to do.

Reviewer Profile Photo Donny Meyer, on Google