What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3725 Reviews on Google.

Personal audiology care, unhurried and professional

Reviewer Profile Photo Dean White, on Google

Best people and service you'll find

Reviewer Profile Photo Bryan Phillips, on Google

Great attention to care A focused Dr visit with personalized care.

Reviewer Profile Photo Darryl Schriver, on Google

Very professional and fast. I didn't have an appointment but they worked me right in. Everyone is very friendly and professional.

Reviewer Profile Photo Bruce Robinson, on Google

So nice and very knowledgeable! Makes you feel comfortable coming by if you need help. I would highly recommend.

Reviewer Profile Photo Bonnie Brinkerhoff, on Google

Everything was great 👍

Reviewer Profile Photo david kennedy, on Google

Excellent service. Extremely courteous staff.

Reviewer Profile Photo Randal Vinther, on Google

Always a pleasure to see all my friendly girls at Sound Works! They are always so nice and welcoming, and they get you in and out in no time at all! You just can’t find a better place for all your hearing needs!❤️

Reviewer Profile Photo Betty Taylor, on Google

It went well

Reviewer Profile Photo Bill Statum, on Google

I was so impressed with Dr. Kay. Pleasant office staff. Dr. Made me feel comfortable. Asked questions to help to understand what hearing needs or hearing situations I have, so she can help select proper hearing aides for me. I am so glad I received her mailer.

Reviewer Profile Photo Cheryl thompson, on Google

Great staff—-get in on appointment time

Reviewer Profile Photo Vicki Gann, on Google

The experience was great and the service is always excellent! Thank you Soundworks-Lufkin!!

Reviewer Profile Photo John Ellis, on Google

Sarah is awesome! She explains things so well and is very caring. Both myself and husband go to her and highly recommend her!!! Thank you Sarah for taking us a patients!!! Highly recommend!!!

Reviewer Profile Photo Vickie Matthews, on Google

Always great service.

Reviewer Profile Photo Carol Phelps, on Google

Sound Works is the best hearing aid place to buy your hearing aids and get Personal service . Personal service even after you have bought them. That is So important! Sarah is a great specialist in Hearing. Very caring. Karen is great at front desk. They are very personal service...

Reviewer Profile Photo mona nelson, on Google

The staff was very nice and done a great job with me .No waiting, they got me right in.Very pleased with Sound Works Hearing Center.

Reviewer Profile Photo Cindy Kellis, on Google

Always polite, knowledgeable and friendly!

Reviewer Profile Photo Taylor Smith, on Google

Good professional hearing people that care

Reviewer Profile Photo vlgenz, on Google

The hearing healthcare specialist Anyika was great .. very patient, she explained each process for earring aid fitting. My husband and I were very pleased. The receptionist Connie was very nice also.

Reviewer Profile Photo Deborah Alexander, on Google

I'm able to hear everything some one is saying and able to join in on the conversation at hand.ain ai I had to turn the TV down to. I can hear people not a lot of back ground noises that I was getting with the amplifier hearing aid. My hearing...

Reviewer Profile Photo Sandra Brown, on Google