What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 4067 Reviews on Google.

The staff is friendly and gave me the best option for my hearing i will recommend them to all i know

Reviewer Profile Photo Laurie Petty, on Google

The staff in Cleburne has been exceptional. Hey identified my needs, filled them and continue tu work with me to refine my difficult, yet sensitive needs.

Reviewer Profile Photo Gerald Arias, on Google

The people there were very nice and very professional The gentleman that took care of me explained everything to me and I didn't feel like I was being judged. He was very nice and told me that he was there to Make sure all went well I really can't wait...

Reviewer Profile Photo Deborah Sexton, on Google

The visit was very pleasant, preformed an exam of my hearing, then went through the results with me. We talked about what I was looking for and what the insurance might pay since I already have hearing aids . We made the decision wants to hold off till January when...

Reviewer Profile Photo Willie Keith, on Google

Awesome people to work with from front desk to doctor.

Reviewer Profile Photo Charlene Tanner, on Google

Cleaned & updated the hearing aids and updated other settings.

Reviewer Profile Photo James Grudosky, on Google

Always helpful and professional. Very nice people.

Reviewer Profile Photo George Michael McDaniel, on Google

After going to 2 different offices, which were not compatible to upgrade my hand- me- down aids. Soundworks fixed me up in 15 -20 minutes. Amber was fantastic in explaining all the details. I walked out able to hear things I've either ignored or simply adjusted to not hearing. So...

Reviewer Profile Photo Ya-Ya / Texas, on Google

Excellent service and front desk thank you

Reviewer Profile Photo Rex Taylor, on Google

If you want good hearing aids and good service go see Sound Works hearing center they will take great care of your hearing needs . If any questions or concerns they take care of it for you

Reviewer Profile Photo Michael Kuehl, on Google

The staff was very nice and done a great job with me .No waiting, they got me right in.Very pleased with Sound Works Hearing Center.

Reviewer Profile Photo Cindy Kellis, on Google

I went to somewhere for the local convenience and also to look at some more expensive Hearing Ads due to my difficulty and hearing it, my current Hearing Aids I have not been able to keep up with my hearing loss. I got my hearing test And went to Costco...

Reviewer Profile Photo Kathy Martin, on Google

Dr. Lori Kay is very attentive and patient. She is dedicated to making your hearing experience the best. I appreciate that so much and recommend her. If you need new hearing aids, Soundworks is the place to go. Susan Finlay

Reviewer Profile Photo Susan Finlay, on Google

My visit was amazing. The doctor was extremely nice and helpful. If you're in need of hearing aids or think you're losing your hearing this is where you wanna go. Thank you for everything.

Reviewer Profile Photo Terrence Jones, on Google

Awesome they were wonderful

Reviewer Profile Photo tracy baas, on Google

Very helpful, friendly the rooms are clean. Nice people .

Reviewer Profile Photo Marilyn Ortegon, on Google

ANYIKA WAS VERY NICE AND PLEASANT TO WORK WITH. I REALLY LIKE DOING BUSINESS THERE.

Reviewer Profile Photo Patsy Byrd, on Google

Good

Reviewer Profile Photo Betty Shelly, on Google

Very professional and friendly. Explanations are clear and thorough.Appointment kept on time.

Reviewer Profile Photo Mary Hernandez, on Google

Very helpful . A pleasant experience.

Reviewer Profile Photo Louise Murray, on Google