What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3803 Reviews on Google.

Professional, courteous and compassionate

Reviewer Profile Photo Nita Bruton, on Google

Great people and great new technology!! I love my new hearing aids. They listen and help you make the best decision for yourself.

Reviewer Profile Photo Gail Knopp, on Google

They went the extra mile to clean ear wax out of ears and reset hearing aid. Excellent customer service.

Reviewer Profile Photo LaNell Whitley, on Google

Great place

Reviewer Profile Photo Dennis Bullion, on Google

Anytime you go in and talk to the ladies they are always friendly and good at helping whatever the problem is

Reviewer Profile Photo Jack Mccool, on Google

Everything went smooth, from entry paperwork to testing. No problems here!

Reviewer Profile Photo John Oliver, on Google

Joshua and Myesha at the Soundworks location in Arlington, Texas give excellent service. Joshua is excellent at programing the hearing aids when they arrive from the factory and makes certain you are pleased with what you hear. About once a year he will give you a new hearing test and...

Reviewer Profile Photo Michael Saliba, on Google

The employees at SoundWorks are very easy to work with. Loving my new Starkey Hearing aids.

Reviewer Profile Photo Nancy Moore, on Google

Great service, knowledgeable and friendly care

Reviewer Profile Photo Thomas Pigg, on Google

I thought something was wrong with one of my hearing aides because I couldn’t hear anything. I called Soundworks and explained the problem. They got me in to the Liberty location quickly. They cleaned my hearing aides and figured out the problem....user error. I'm technology challenged!🤷‍♀️They got them up and...

Reviewer Profile Photo sarah wallace, on Google

Ihave a wonderful experience. They are always friendly and prompt to help our needs.

Reviewer Profile Photo Adell Frazier, on Google

Fitting went well. Came in for followup, Kimberly made an adjustment that greatly improved my comfort. I am pleased with the results.

Reviewer Profile Photo John Hillis, on Google

Excellent customer service. Hated to hear Kelly retired, but I know I’m in good hands with Sarah. Karen takes excellent care of the office and the clients. Very happy I tried SoundWorks in Athens,Texas.

Reviewer Profile Photo Debbie Moore, on Google

SoundWorks are very professional, on time and listen to the patient and do everything they can to fill the patient's needs. Wouldn’t go anywhere else!

Reviewer Profile Photo David Boyd, on Google

Having initially been sent to an outbox network Audiologist and finding my United Healthcare insurance coverage was ZERO, Found Soundworks Hearing that WAS in my network, made an appointment. Everyone there was very friendly and professional and after my exam was prescribed a hearing aid set that was less than...

Reviewer Profile Photo Mr. Heede, on Google

Having problems with sound quality with my hearing aids. Amber took care of the problem in less than 10 minutes! Very, very happy!!

Reviewer Profile Photo kathy parten, on Google

Friendly, accommodating, great communication

Reviewer Profile Photo Ginger Morton, on Google

Employees are always friendly & ready to help. Very patient with my 90 year old husband.

Reviewer Profile Photo Peggy Norman, on Google

Always a good experience, everyone is very knowledgeable, it’s always a pleasure to visit with dr Kay the staff.very professional and they share anything new that might be coming out.

Reviewer Profile Photo Gary Lodes, on Google

Fast and had ear wax removed along with adjustment. Now if I can just put them in the correct ear!

Reviewer Profile Photo Ken White, on Google