What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3864 Reviews on Google.

Very organized, knowledgeable and friendly.

Reviewer Profile Photo Sherry Craven, on Google

Great experience and very knowledgeable and answers all questions

Reviewer Profile Photo Jan Daut, on Google

My parents were treated with respect and professionalism.

Reviewer Profile Photo adriana ruiz, on Google

Dr York, was great . I've never had such a through hearing exam. The receptionist was friendly as well. The fact that Dr. York said, I didn't need hearing aids was great

Reviewer Profile Photo John Yeatts, on Google

It went well

Reviewer Profile Photo Bill Statum, on Google

Dr. Lori Kay is very attentive and patient. She is dedicated to making your hearing experience the best. I appreciate that so much and recommend her. If you need new hearing aids, Soundworks is the place to go. Susan Finlay

Reviewer Profile Photo Susan Finlay, on Google

Great service. Always willing to help. Kelly was a great help.

Reviewer Profile Photo Mike Hummer, on Google

They are the best friendly and take care of their customers. I would recommend them to anyone who needs hearing aids.

Reviewer Profile Photo Charlotte, on Google

I was treated very kindly and Amber was very professional. I would recommend them to anyone.

Reviewer Profile Photo Dorothy Rogers, on Google

Everyone is very courteous and appointment visits are on prompt.

Reviewer Profile Photo Linda Reeves, on Google

Excellent service and I appreciate the follow up visits....very satisfied with service and quality of hearing aid.

Reviewer Profile Photo herbert thomas, on Google

Best service ever. Love both Kelly and Cindy!!

Reviewer Profile Photo Betty Sommer, on Google

Easily explained everything that was going on with my mother‘s hearing and her hearing aids. Will continue to use Sound works for any needs that we have.

Reviewer Profile Photo Tina Brennan, on Google

I am very happy with the service I received at SoundWorks in Burleson. I was having a difficult time with a hearing aid and was treated with respect. All questions answered, one more than once to make sure I understood.

Reviewer Profile Photo Donald Macleod, on Google

Very nice I wanted smaller hearing aids ones that y can not see will be vack

Reviewer Profile Photo Shirley Gipson, on Google

Very professional

Reviewer Profile Photo Donna Hart, on Google

Friendly staff and great service in a comfortable setting.

Reviewer Profile Photo Darrell Williams, on Google

Great service!!!

Reviewer Profile Photo Johnny Kratky, on Google

I have not had any issues with my hearing aids since the new batteries were installed. They are calibrated perfectly for me. I am very happy to have found Soundworks.

Reviewer Profile Photo M Harrison, on Google

Friendly and personal service.

Reviewer Profile Photo ruby foster, on Google