What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3791 Reviews on Google.

Very knowledgeable and helpful answering my questions. Professionally taking care of my hearing aids . Thank you!

Reviewer Profile Photo Mike Miller, on Google

Everyone an everything was all good

Reviewer Profile Photo Randall Letney, on Google

Kimberly Willingham was very helpful. She is very knowledgeable. A five star from me..

Reviewer Profile Photo Don Jones, on Google

I dropped in without appt and they took care of me right away.

Reviewer Profile Photo Mimi Ezell, on Google

The staff here is very knowledgeable and helpful and will do anything to make your visit easier.

Reviewer Profile Photo Sandie Helander, on Google

Mandi did a wonderful job. Melissa also did a wonderful job. I really recommend them for hearing issues. They explained all things to me regarding my insurance etc. Definitely recommend Soundworks.

Reviewer Profile Photo Laura Sronce, on Google

UPDATE: It's been 3 months and I never heard back from SoundWorks about getting hearing aids. I was referred to SoundWorks from a friend. I was pleasantly surprised by the friendly staff and comfortable environment! The hearing screening was free and very detailed. I'm waiting to find out if insurance...

Reviewer Profile Photo thejoysof raisingboys, on Google

Mandy was patient, personal and professional. She helped me understand how to make adjustments on my hearing aids in a way that others had not taken the time to do.

Reviewer Profile Photo Jana Tatum, on Google

Always friendly service and help when you need it.

Reviewer Profile Photo Dianne Register, on Google

I always have a great experience going to Sound Works.

Reviewer Profile Photo Mike Guajardo, on Google

Very friendly and detailed. Will definitely be using them again.

Reviewer Profile Photo Theresa Victory, on Google

Excellent advice and help from receptionist out front and Dr Kay audiologist. Great support.

Reviewer Profile Photo Chuck Garrett, on Google

They are very nice and took time to explain everything. Cindy at the front desk is very pleasant to talk to.

Reviewer Profile Photo TomGun, on Google

The staff is very knowledgeable and friendly. I have always had a good experience there.

Reviewer Profile Photo Jim Cain, on Google

A little hard to get ahold of., but the service was good.

Reviewer Profile Photo James Livengood, on Google

Cleaned my hearing aid and adjusted it to function better. Outstanding service

Reviewer Profile Photo Frank, on Google

On time. Very knowledgeable and helpful. Taking care of my needs.

Reviewer Profile Photo Paula Ibsen, on Google

This place is wonderful as they have always taken care of me, I never have to wait no more than 10 minutes and they work me in if I have anything wrong!

Reviewer Profile Photo Melissa Crawford, on Google

Wonderful, outstanding,and pretty Ladies

Reviewer Profile Photo victor martinez, on Google

Professional and very informative. Great customer service.

Reviewer Profile Photo Les Compton, on Google