What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 4032 Reviews on Google.

Very friendly & very professional. Were very helpful in fulfilling my needs.

Reviewer Profile Photo Donna Morris, on Google

Love this place and the people. What a great experience my husband and I had, with everyone at SoundWorks. If you need help with your hearing, this is the place.

Reviewer Profile Photo Trena Martin, on Google

Staff is very nice. Answers all questions. Would recommend to others.

Reviewer Profile Photo Tim Pritchard, on Google

Great people!

Reviewer Profile Photo Jay Burkett, on Google

The staff is very professional, very polite and helpful, they do not pressure you an are willing to assist you in every need. I plan to use them in all of my hearing needs. Thank you Continue to be very satisfied with everyone at Soundworks hearing center. Thank you ladies

Reviewer Profile Photo Ricky Mills, on Google

I have been using this group for years and I will highly recommend them. Very helpful and professional and well managed.

Reviewer Profile Photo Bryan Padgett, on Google

The most important facet of any business model is customer service and this SoundWorks facility goes above and beyond the highest level of customer satisfaction. Their scheduling is efficient and their staff is experienced and knowledgeable. I highly recommend this business for anyone who needs help with hearing protection or...

Reviewer Profile Photo Katherine Collmer, on Google

I had a great experience, customer service and knowledge was wonderful.

Reviewer Profile Photo Cari Davis, on Google

Very professional, friendly, helpful and knowledgeable

Reviewer Profile Photo Becky Barker, on Google

Awesome ladies! They were very nice and took care of my hearing and ear issues.

Reviewer Profile Photo Richard Davis, on Google

Very friendly staff and Dr. Kay explained everything that’s going on with my hearing and suggested that I get new hearing aids cause mine are almost 5 years old. I highly recommend this place.

Reviewer Profile Photo Yvonne Ibáñez, on Google

Super friendly staff. Dr. York has a wonderful bedside manner. Caring, gentle and listens. He removed compacted wax from my ear and relieved my anxiety with his reassurance.

Reviewer Profile Photo Rachael Peavey, on Google

I had a very satisfying experience today. Glad I chose, Sound works!

Reviewer Profile Photo Maryann Love, on Google

Excellent service!! Extremely knowledgeable!!

Reviewer Profile Photo Pat Frasier, on Google

Everyone was very nice they listen to me. They give me an actual hearing test to see where my hearing was. They took care of the paperwork and send it into the insurance. And they'll let me know when my hearing aid will come in.

Reviewer Profile Photo William H, on Google

Staff is so professional yet friendly and caring they do everything they can to take the best care of us.

Reviewer Profile Photo vega197962, on Google

Both Lady’s that helped me was fantastic , both went way above my expectations

Reviewer Profile Photo Doug Kelsey, on Google

The staff was polite and professional. The exam was relatively short but thorough and too the point. No BS just the facts. I had heard that other companies were high pressure sales types, so it was a relief and pleasure to just get down to business. Thanks

Reviewer Profile Photo Robert Geter, on Google

Cleaning hearing aids

Reviewer Profile Photo Steve Moore, on Google

In and out quickly. A great experience!

Reviewer Profile Photo Melvia Ehrhart, on Google