What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3765 Reviews on Google.

Really nice staff, great explanations for everything. The consultation went really well. Would definitely recommend.

Reviewer Profile Photo Bethany Jay, on Google

Great place always friendly and helpful. Thank you. Really like Kevin & Shontell.

Reviewer Profile Photo Virginia Wells, on Google

Grant Robinson and his staff at SoundWorks have taken such great care of my dad. They’re knowledgeable, kind, and always go out of their way to make sure he’s comfortable and supported. Their patience and personal attention mean so much to our family.

Reviewer Profile Photo Evelyn, on Google

First pair of hearing aides- they continue to monitor your progress, check for questions and concerns. They listen and want you to have an excellent experience / the service is wonderful. Very professional. Even when it is poring down rain they take care of you! Thank you.

Reviewer Profile Photo Karen Liska, on Google

Excellent experience. Everyone was extremely nice and very helpful. Anyika was very knowledgeable and gave me exactly what I needed. There was no pressure or upsetting. I highly recommend this business!

Reviewer Profile Photo sarah wallace, on Google

It was a Wonderful visit it always has been could not get any Better.

Reviewer Profile Photo Lynwood Little, on Google

My experience was wonderful! Glen was very compassionate and understanding- very patient. He worked very professionally to set my hearing aids to a comfortable level. Glen was very informative and knowledgeable.

Reviewer Profile Photo Lori Hallman, on Google

Very pleasant atmosphere and Mrs Roach is very accommodating and thorough.

Reviewer Profile Photo Mike Herring, on Google

The people here are first rate. Very helpful

Reviewer Profile Photo Lonnie Bassett, on Google

The office staff at the SoundWorks Hearing in Livingston is always friendly and prompt getting me in for my appointment . Will Langston takes time to hear and address any issues/concerns . He is patient with answering any questions I may have. I really appreciate the customer service.

Reviewer Profile Photo Everlou Marsh, on Google

Amber, Miley and the receptionist are always welcoming and professional. Attentive to my concerns, needs and have taken care of my hearing problems. Thanks lady's!

Reviewer Profile Photo James Scribner, on Google

Very professional, knowledgeable, and friendly staff. Highly recommend if you have any questions about your hearing.

Reviewer Profile Photo Troy Petty, on Google

Had an issue and as soon as I described it Kelly knew immediately what was causing the problem. He fixed it and all is good.

Reviewer Profile Photo Mema Meyer, on Google

Most caring compassionate staff

Reviewer Profile Photo Marie Bintliff, on Google

I had a great experience, everyone was so great and professional explaining everything in detail that I could understand.

Reviewer Profile Photo Joe Sullivan, on Google

Friendly, helpful staff. Always listens and makes adjustments as needed.

Reviewer Profile Photo Cathy S, on Google

This is a great business. They took care of my hearing aids.i will be back!

Reviewer Profile Photo Terry Clements, on Google

Excellent place to resolve hearing problems. Josh is a very good audiologist and made my one year old hearing aid adjusted to brand new level performance,

Reviewer Profile Photo Masood Parvaze, on Google

Thank you, Kelly for such a wonderful Experience. I am very happy with my hearing now.

Reviewer Profile Photo Patricia Willett, on Google

Amber saw me as a walk-in and evaluated my hearing and found the best aids for me. She is very knowledgeable and professional. I would recommend anyone having hearing issues to visit with her.

Reviewer Profile Photo David Allman, on Google