What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3709 Reviews on Google.

Dr. Kay and Amber are top tier! Both Dr. Kay and Amber were so kind and patient with my Mom that is 88. When we left the office with the hearing aid recommendations, I felt that we had new family friends. Thanks to Care Credit and Mom's good insurance, discussed...

Reviewer Profile Photo Carla Cartwright, on Google

I get prompt service at Sound Works and they always are friendly & courteous

Reviewer Profile Photo Ronald Dupree, on Google

Made appointment easily. Short wait at office. Staff friendly. Didn’t take long.

Reviewer Profile Photo James Reed, on Google

I love this service so kind and thorough. Thank you.

Reviewer Profile Photo Judy Warner, on Google

Great team work and knowledgeable; I’m in good hands!

Reviewer Profile Photo Linda Oliver Window Covering Design Consultants, on Google

Very professional and so so friendly will tell my friends how nice they were and very happy with my visit.

Reviewer Profile Photo Carmon Littlejohn, on Google

These ladies are fantastic!💕 They take wonderful care of Dicky and Nancy

Reviewer Profile Photo Nancy Phillips, on Google

Great experience. Caring and friendly staff. Highly recommend.

Reviewer Profile Photo Eric Pace, on Google

Patient friendly environment. All staff were extremely knowledgeable and helpful.

Reviewer Profile Photo Mona Bjornson, on Google

Friendly professional knowledgeable, and affordable

Reviewer Profile Photo vlgenz, on Google

Dr. and staff were so nice, I would recommend him to everyone. They will ALWAYS MAKE your day better....

Reviewer Profile Photo rosa leal, on Google

Karen and Sara are great and work to make sure you get the best.

Reviewer Profile Photo Dennis Hanna, on Google

Service was excellent. Very accommodating and professional.

Reviewer Profile Photo Douglas Hudson, on Google

The people are friendly, courteous, and knowledgeable and actually CARE about their clients. It's hard to find this kind of service nowadays. THANKS to the Liberty staff. Herbert Oreschnigg

Reviewer Profile Photo Herbert Oreschnigg, on Google

I continue to get outstanding information from Kelly and Cindy. Each time I go in for follow up all of my questions are answered.

Reviewer Profile Photo Jack West, on Google

They are professional and friendly I Have enjoyed their services for over 4 years.

Reviewer Profile Photo CAPCO Transportation, on Google

Thank you for making my experience with Sound Work such a worthwhile one. Every step of the way was completely satisfactory and to my expectations. Nice facilities, cordial and helpful personal. Great to remind me of appointments and services offered. Will let friends and family know about you.

Reviewer Profile Photo Alice Biggs, on Google

I was greeted by friendly helpful staff I am handicapped and walk with the aid of a walker and they made me very comfortable

Reviewer Profile Photo Reda Spence, on Google

Hi when I had my hearing test this morning Im sorry but tears came to my eyes because I realized how bad my hearing was. Then more tears came to my eyes when the sound works team put their heads together and figured out how I could pay for better...

Reviewer Profile Photo Connie, on Google

Great service and the people are friendly. Any questions you have get answered without hesitation. Overall this is by far the best one I have had the opportunity to visit.

Reviewer Profile Photo Danielle Pigg, on Google