What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3895 Reviews on Google.

Great services and follow up

Reviewer Profile Photo Haifa Tiraoui, on Google

Totally awesome. Friendly and highly knowledgeable and supportive staff.

Reviewer Profile Photo Camille Rivers, on Google

On time as always.

Reviewer Profile Photo Robert Nettles, on Google

i’m going to make it short Very helpful

Reviewer Profile Photo Fred Coyle, on Google

Very helpful, they explain everything extremely well. The employees are extremely helpful and have good attitudes. I've never had a complaint. I recommend anyone looking to improve your hearing to give them a chance.

Reviewer Profile Photo darrell elliott, on Google

Thank you for taking care of the situation with my hearing aid

Reviewer Profile Photo Teresa Placker, on Google

Caring and competent staff that can’t be beaten

Reviewer Profile Photo Lee Flowers, on Google

Great srrvice and very professional. Dependable qualified people. Knowledgeable and helpful. Very courteous staff.

Reviewer Profile Photo Billie J Faries, on Google

Dr. Kay is super! She's thorough and takes the time to ensure my hearing aids are adjusted to my needs. I highly recommend her!

Reviewer Profile Photo Ralph Barrett, on Google

Kelly Jezak does a great job. She is personable and extremely knowledgeable about her work. Karen, the receptionist, is very good at her job! 7/21/25 I have to praise Kelly Jezak for spending the time explaining to my husband that not wearing his hearing aides most of the day was...

Reviewer Profile Photo Linda Enger, on Google

The people are friendly, courteous, and knowledgeable and actually CARE about their clients. It's hard to find this kind of service nowadays. THANKS to the Liberty staff. Herbert Oreschnigg

Reviewer Profile Photo Herbert Oreschnigg, on Google

Very professional and friendly. Explanations are clear and thorough.Appointment kept on time.

Reviewer Profile Photo Mary Hernandez, on Google

Thanks!!

Reviewer Profile Photo David Atnip, on Google

Cleaning hearing aids

Reviewer Profile Photo Steve Moore, on Google

Sarah and Karen are great. They know their jobs and do them well. If you have hearing problems ,these ladies can help. 👍

Reviewer Profile Photo David DeWitt, on Google

Excellent customer service. Very knowledgeable personnel. I would highly recommend this company.

Reviewer Profile Photo Steve Chapman, on Google

Outstanding personal attention and care of individual’s hearing needs to make sure they are met without frustration and with knowledge of the instruments. Thank you!!

Reviewer Profile Photo Linda Hacker, on Google

Kelly took his time with me this is my yearly hearing aid checkup and my hearing tests and ear cleaning. Ears checked out fine. Hearing test results about same as last year. Had him increase the right aid 5%. Everything else the same It was a good visit with Kelly...

Reviewer Profile Photo Steveobevo, on Google

Went in for checkup and had large build up of wax. Wax was removed and suggestion given to help deal with earwax. Look forward to following suggestion.

Reviewer Profile Photo Mike W, on Google

The only thing I was not very happy with is no responce from the message I left on a Saturday. Other then that I just.love my new hearing aid company! Great folks

Reviewer Profile Photo David Lawshae, on Google