What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 4021 Reviews on Google.

I had a very satisfying experience today. Glad I chose, Sound works!

Reviewer Profile Photo Maryann Love, on Google

Excellent service!! Extremely knowledgeable!!

Reviewer Profile Photo Pat Frasier, on Google

Everyone was very nice they listen to me. They give me an actual hearing test to see where my hearing was. They took care of the paperwork and send it into the insurance. And they'll let me know when my hearing aid will come in.

Reviewer Profile Photo William H, on Google

Staff is so professional yet friendly and caring they do everything they can to take the best care of us.

Reviewer Profile Photo vega197962, on Google

Both Lady’s that helped me was fantastic , both went way above my expectations

Reviewer Profile Photo Doug Kelsey, on Google

The staff was polite and professional. The exam was relatively short but thorough and too the point. No BS just the facts. I had heard that other companies were high pressure sales types, so it was a relief and pleasure to just get down to business. Thanks

Reviewer Profile Photo Robert Geter, on Google

Cleaning hearing aids

Reviewer Profile Photo Steve Moore, on Google

In and out quickly. A great experience!

Reviewer Profile Photo Melvia Ehrhart, on Google

Jeff at Soundworks is one of the BEST! He takes care of his customers. Explains everything very well and very personable. 100% pleased!

Reviewer Profile Photo Deanne Riley, on Google

Great

Reviewer Profile Photo Bruce, on Google

On time as always.

Reviewer Profile Photo Robert Nettles, on Google

Friendly, helpful staff. Always listens and makes adjustments as needed.

Reviewer Profile Photo Cathy S, on Google

Karen and Sarah are a great team and provide first class treatment. Sarah is a very caring, knowledgable Audiologist who is patient and takes the time to help you determine what's best for you. We are most happy with our Hearing Aids!

Reviewer Profile Photo Walter York, on Google

They are Number one so patience and kind

Reviewer Profile Photo Waneta Cooper, on Google

The receptionist, Karen, is very welcoming and takes the time to explain steps. The Soundworks tech, Sarah, is also friendly and takes all time needed so you understand the hearing tools and the process for maintenance, etc.

Reviewer Profile Photo Cindy hagat, on Google

Very friendly and great customer service and always looking out for me. Very approachable. 100% recommended

Reviewer Profile Photo Rebecca Green, on Google

All good as usuall Kendra and Tyler do a fantastic job

Reviewer Profile Photo Jimmy Cain, on Google

The technician and Admin assistant are very patient and helpful. They answered all my questions and provided additional information and guidance. He cleaned the wax in my ears, reprogrammed my hearing aids, clean the aids, filters and answered all my questions concerning how to change the filters in . Tks...

Reviewer Profile Photo Carol Darby, on Google

Great experience Took care of all of are needs, give us all the insights of the hearing aids and hearing test Great place great people. Thank you

Reviewer Profile Photo Sunny Broyles, on Google

I received an invitation for a free video ostoscope. I went this I procedure was painless. Amber, my hearing specialist, was very professional and very helpful. She explained everything very thoroughly. She talked with the insurance company and found they covered a good portion of the cost. With the hearing...

Reviewer Profile Photo Brent Thompson, on Google