What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3976 Reviews on Google.

Professional and friendly. Good folks to work with. Competitive prices. Great service

Reviewer Profile Photo Bill Jacobs, on Google

love the staff, very caring and answers all my stupid questions.....if you need a hearing aid I highly recommend SoundWorks in Lufkin!

Reviewer Profile Photo sue lowry, on Google

Joshua was so understanding, I’m not in a position to change right now! He was soo patient and willling to share the possible changes in the future, love working with this pair!

Reviewer Profile Photo Lyn Kramer, on Google

Polite and knowledgeable staff

Reviewer Profile Photo Robert Munoz, on Google

Hi when I had my hearing test this morning Im sorry but tears came to my eyes because I realized how bad my hearing was. Then more tears came to my eyes when the sound works team put their heads together and figured out how I could pay for better...

Reviewer Profile Photo Connie, on Google

Our hearing aids were cleaned and Mandi answered questions that I had in regards to my current aids.

Reviewer Profile Photo Glenn Hedgpeth, on Google

The service is excellent.

Reviewer Profile Photo Angela Kennedy, on Google

Very professional and friendly.

Reviewer Profile Photo carol wehmeyer, on Google

Very nice, helpful. I would recommend 100%. They are down to earth and understanding and help however they can. Just a fresh breath in the world today!!

Reviewer Profile Photo Kimberly Stroud, on Google

I have always received awesome service from Sound Works! Very happy with my hearing aides too!

Reviewer Profile Photo Gloria B. Freeman, on Google

Professional Answered all my questions so I understood

Reviewer Profile Photo Nancy Mccully, on Google

Have been going here more than 4 years. Have always educated,informed and examined with respect. After all this have learned ears and hearing affect the whole body. Highly recommend.

Reviewer Profile Photo Phyllis Dowell, on Google

Kelly & Karen are very professional and make you very comfortable while you are in their offices,Love these Ladies

Reviewer Profile Photo Glynda Kilgore, on Google

Helped me out a ton & got me set up with several hearing aid options. The front desk lady is so nice. I had Mrs. Kimberly Willingham do my hearing test. She was super thorough & sweet. Gave me lots of information on my options going forward! Thanks y’all!

Reviewer Profile Photo Peyton Shofner, on Google

Great group of professionals. Well informed, courteous and helpful.

Reviewer Profile Photo Chuck Miller, on Google

Prompt, professional, and friendly!!

Reviewer Profile Photo Les Compton, on Google

Awesome personal and top notch customer service ....love this place!

Reviewer Profile Photo michael boggs, on Google

I had a consultation this week. The staff was very friendly. They answered all my questions and I left feeling good about using them for my hearing needs.

Reviewer Profile Photo Anne Brown, on Google

I can’t say enough wonderful things about Sound Works Hearing Center in Jasper, Texas! Everyone there was absolutely amazing—knowledgeable, kind, patient, and genuinely caring. They took the time to listen, answer all my questions, and make sure I felt comfortable throughout the entire experience. It’s such a blessing to find...

Reviewer Profile Photo Cheryl Rodriguez, on Google

Extremely polite and efficient service as always. Would recommend SoundWorks to anyone I know.

Reviewer Profile Photo Heinz Pfeifer, on Google