What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3742 Reviews on Google.

From the New patient appointment making to receiving hearing aids has been easy, relaxing, and fast. My experience has been awesome- I was able to make the first apt fast and quickly and the entire process - both front desk and the Dr made it all so pleasant it’s like...

Reviewer Profile Photo Jackie Farmer, on Google

Absolutely spot on customer service. These ladies know what they are doing. Please if you need help with your hearing, I highly recommend visiting Soundworks Hearing Center in Cleveland,Tx!!

Reviewer Profile Photo Kevin Mc Donald, on Google

Prompt and helpful, answered all my questions and even gave me a loaner charger while I wait for a new one. Highly recommended.

Reviewer Profile Photo Tanmay Lal, on Google

They done what they were suose to do in an excellent manner.I felt as though I was being cared for by a proficianial for a change.

Reviewer Profile Photo Jack Jones, on Google

As always very good and very quick service Thanks Amber and doctor Kay

Reviewer Profile Photo George Idell, on Google

I went to the one in Jasper Tx. Very friendly staff and ordered mu hearing aids. Looking forward to seeing them again when I get them

Reviewer Profile Photo Paul Vince, on Google

Very helpful and efficient from the front to to Adiologist

Reviewer Profile Photo Laura Longerbone, on Google

Kind, helpful and wonderful to work with. I live at escape Care Center and will make announcement how personal and helpful Sound Works in Livingston is Thank You you

Reviewer Profile Photo Regina Jensen, on Google

Very attentive to your hearing needs.

Reviewer Profile Photo Carl Miller, on Google

Great people to deal with! Very courteous and professional and very considerate of you as a customer. Amber is very kind and will answer any and all questions customers might have. I highly recommend them for all your hearing aids needs.!! .

Reviewer Profile Photo Robert Wyche, on Google

It's a great place I would recommend Sound Works to anybody that I know they're great people and they care about everybody.

Reviewer Profile Photo Roger Collins, on Google

The after purchase service is as high quality as the hearing devices

Reviewer Profile Photo James Stephens, on Google

Made me feel at ease. Spent time explaining how my new hearing aid would work

Reviewer Profile Photo rogene hoagland, on Google

I have had great service at SoundWorks Athens.

Reviewer Profile Photo Sue Williams, on Google

Great service and wonderful people

Reviewer Profile Photo Mark Pratt, on Google

Thank you for all your help! You guys are awesome 👌 👏 👍

Reviewer Profile Photo Melissa Hudmon, on Google

Could not ask for nicer, knowledgeable and professional ladies. Thank you Anyika and Connie!

Reviewer Profile Photo Mildred Tindle, on Google

Very nice and helpful staff. Very welcoming and answered all my questions. They are very knowledgeable

Reviewer Profile Photo Jennifer Case-Allen, on Google

Love the service

Reviewer Profile Photo Maretta Pleasant, on Google

Very thorough and patient. Way better than the other hearing place by Discount Tire.

Reviewer Profile Photo Mark Carter, on Google