What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3904 Reviews on Google.

Quick repair. Done efficiently

Reviewer Profile Photo Matt Menger, on Google

We always have a great experience’

Reviewer Profile Photo Gail Haynes, on Google

They are very helpful

Reviewer Profile Photo Daniel Carey, on Google

Very thorough exam. Great customer service

Reviewer Profile Photo Ann Marie, on Google

Maintenance on my unit was handled in minutes!

Reviewer Profile Photo Allen Sokol, on Google

Everyone is very nice. Gives us all the info we need. He answered all my questions I hear so much better than w the aids I ordered through the mail. But my name is MaryLou not Mary. I appreciate if you use my correct name. Thank you

Reviewer Profile Photo Marylou Vulgamore, on Google

Very friendly! They went out of their way to help my Mom when she thought she had misplaced her hearing aid case.

Reviewer Profile Photo Jackie Brown, on Google

Professional, friendly, knowledgeable, caring and helpful as every time I have interacted with them.

Reviewer Profile Photo Kevork Spartalian, on Google

Repairs made completely and in REALLY quick time.I appreciate being back in the " hearing " business.

Reviewer Profile Photo Roger Mitchell, on Google

My elderly mother is experiencing hearing aids for the first time, and the transition has not always been easy. If it weren’t for the amazing, knowledgeable staff—and the patience, encouragement, and support they have shown her—she may have given up in the beginning. Today, she is happy, confident, and once...

Reviewer Profile Photo Annedrea Shelton, on Google

Always so nice and very helpful

Reviewer Profile Photo LISA TOWNSEND, on Google

I love SoundWorks!. Miley and Amber always do a great job!! The office also looks fabulous! Love the new decor!

Reviewer Profile Photo Susan Waggonner, on Google

Dr. Kay was great. Very informative and helpful in explaining to me that I do need hearing aids. Great experience.

Reviewer Profile Photo carlos garza, on Google

Very pleasant experience always.

Reviewer Profile Photo Cheryl Ray, on Google

I can hear again!! Everyone has been fantastic to work with. Very professional, helpful and always friendly. I highly recommend them!!

Reviewer Profile Photo Marilynn Green, on Google

I had a great experience, everyone was so great and professional explaining everything in detail that I could understand.It's one of the greatest investments I've ever made!

Reviewer Profile Photo Joe Sullivan, on Google

Thank you all for such kind and attentive service. So glad we found you and looking forward to your help in finding the quality hearing that I need. Thank you again.

Reviewer Profile Photo Patricia Moore, on Google

I’ve been doing business with SoundWorks Hearing Center for many years. They have never failed to exceed my expectations. They’re Courteous, professional, knowledgeable, friendly. I Will continue to use their services and recommend to family and friends. Highly recommend.

Reviewer Profile Photo Gilbert Hall, on Google

Excellent service and friendly staff. Joshua was great at taking time to with me.

Reviewer Profile Photo Cathy Daniels, on Google

Always helpful and very pleasant.

Reviewer Profile Photo GARY BAILEY, on Google