What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 3630 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Both Kelly and Cindy are so kind and helpful and always provide A+++++++ customer service

Reviewer Profile Photo David Woods, on Google

Total professional office! Organized, very friendly and courteous staff. Appointment was a breeze.. thank you👏👏

Reviewer Profile Photo Rene Cole, on Google

Thank you all for such kind and attentive service. So glad we found you and looking forward to your help in finding the quality hearing that I need. Thank you again.

Reviewer Profile Photo Patricia Moore, on Google

Credit card purchase over the phone of supplies. Courteous, informed, and efficient staff. Flawless & pleasant.

Reviewer Profile Photo Kevin Hight, on Google

Oh my what a GREAT experience. Kelly Jezak is the best!!! I highly recommend SoundWorks. I’m so happy to be able to hear what I was missing. So Ms Jezak has retired. So I’ll miss her but Sarah is just as nice. I’m happy to see even with changes it...

Reviewer Profile Photo Mary C (Gma), on Google

Excellent service & communication.

Reviewer Profile Photo Cesar Osborn, on Google

Excellent service.

Reviewer Profile Photo Mechelle Modeland, on Google

Staff if very friendly and always make sure my hearing aids are in good condition. Thank you

Reviewer Profile Photo Shirley Davis, on Google

Had a great experience with Sound Works . Sarah was extremely knowledgeable . I had an earwax problem and she was very gentle and painlessly removed it . If you need help with your hearing this is the place.

Reviewer Profile Photo Tim Keating, on Google

They are always kind, thorough, and professional.

Reviewer Profile Photo Lynne Cooper, on Google

Without a doubt, Joshua and his Team go the extra mile to ensure their solution is the best available. Joshua leaves no stone unturned to test, explore, tweak, and re-test to find the best and most effective hearing aid solution. His research of issues and best solutions is greatly appreciated...

Reviewer Profile Photo Neil Croager, on Google

I had a pleasant visit today with Kimberly, she made some adjustments that I think will make my hearing better. Thanks Kimberly

Reviewer Profile Photo Gary Nix, on Google

I had a very nice experience today at Sound Works…getting fitted for hearing aids…

Reviewer Profile Photo Donna Jo Bergman, on Google

It was just great.I learned a lot

Reviewer Profile Photo Roger Schoen, on Google

5 star

Reviewer Profile Photo Tony Baldeschwiler, on Google

Low wait time. Friendly staff. Explained step by step so no surprises. Thorough and helpful.

Reviewer Profile Photo Diane Endsley, on Google

Will is the always friendly and anxious to answer any questions. I definitely feel valued there by him and his team.

Reviewer Profile Photo Monette Vincent, on Google

Thank you to all who work there. You treat us like family and always help us solve our problem quickly

Reviewer Profile Photo Mary Griffith, on Google

Always a great experience with Dr. Kay and her staff!

Reviewer Profile Photo Wilma Lopez, on Google

Amazing service. Goes the extra mile to fit your hearing aids properly. Follow-up service is very professional.

Reviewer Profile Photo Jim Zacharias, on Google