What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 3360 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Wonderful, Thanks, Larry Spracklen

Reviewer Profile Photo Carol Spracklen, on Google

Took my Phonak hearing aids in for warranty work. They took them no questions asked and gave me an estimated time of return way shorter than expected. Thanks Melissa.

Reviewer Profile Photo Bill Roskopf, on Google

They were able to identify the problem and let me know I had a problem with both ears. Took the time to explain what was going on in both ears and what was actually needed to correct the problem.

Reviewer Profile Photo Mz Slim, on Google

The service was great and very informative. They answered all of my questions.

Reviewer Profile Photo Paul Smith, on Google

I applied for a free hearing exam and consultation for my 83 y/o mother. Her first appt. was enlightening to reason and need that hearing aids were big solution. Dr. York was a miracle worker in getting her through tests, and restoring her hearing and solved yelling & repeating all...

Reviewer Profile Photo Tricia Crawford, on Google

Extremely polite and efficient service as always. Would recommend SoundWorks to anyone I know.

Reviewer Profile Photo Heinz Pfeifer, on Google

They are very good and helpful. Very thorough!

Reviewer Profile Photo Stewart Mize, on Google

First Class!

Reviewer Profile Photo allen low, on Google

The office staff and the technician was very warm and sincere. Even though I made it clear that I wasn't in the position to buy new hearing aids, they treated me like royality!

Reviewer Profile Photo Bob Frey, on Google

Very helpful and pleadant. Always a good experience. I have recommended to a golfing friend.

Reviewer Profile Photo George Davis, on Google

Pleasant environment and very professional. Everything was explained to me pertaining to insurance ,type of aids was best for me. I am very grateful and pleased.

Reviewer Profile Photo Darlene Franklin, on Google

Excellent attention and professionalism and kindness

Reviewer Profile Photo Vilma Suarez, on Google

I take my Mom here several times a year for checkups and hearing aid cleanings. I have been for my hearing tests also. Always great service and patience with us both! Highly recommend.

Reviewer Profile Photo Nancy Wester, on Google

Cindy was super nice. Kelly audiologist took time to explain the different types of hearing aides. I was extremely pleased with Soundworks.

Reviewer Profile Photo Elizabeth Roberts, on Google

Made me feel at ease. Spent time explaining how my new hearing aid would work

Reviewer Profile Photo rogene hoagland, on Google

Great attitude

Reviewer Profile Photo Debbie Nelson, on Google

I’ve been a customer for a decade and have always been professionally served and received service on my hearing aids. The staff is friendly and courteous and mindful of my personal schedule to get me in and on my way, while never sacrificing attention to my hearing aids. SoundWorks is...

Reviewer Profile Photo John Greene, on Google

Grant is very good and spends the time with my wife and me, cleaning our ears and adjusting our hearing aids. Starkey aids may not be the best ones but serving you get from Melissa and Grant makes them the ones to buy. After all how they take care of...

Reviewer Profile Photo RICK WHITEHURST, on Google

Having initially been sent to an outbox network Audiologist and finding my United Healthcare insurance coverage was ZERO, Found Soundworks Hearing that WAS in my network, made an appointment. Everyone there was very friendly and professional and after my exam was prescribed a hearing aid set that was less than...

Reviewer Profile Photo Mr. Heede, on Google

Provided information and options. No pressure. Personable and professional. Very Appreciate of regular software updates and cleaning/inspection of hearing aids.

Reviewer Profile Photo VM Romsdahl, on Google