What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 3560 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Friendly and informative staff! Left being able to hear with my aids! Very satisfied!!

Reviewer Profile Photo Pat Tauriac, on Google

Always friendly Karen is, the doctor is very nice and answers any questions you may have. Best 2 you have working there since I starting using Sound Works. 🥰

Reviewer Profile Photo KAY HARDEE, on Google

Made me feel at ease. Spent time explaining how my new hearing aid would work

Reviewer Profile Photo rogene hoagland, on Google

The staff here is very knowledgeable and helpful and will do anything to make your visit easier.

Reviewer Profile Photo Sandie Helander, on Google

Wow, I finally git around to purchasing a pair after my OTC hearing aids weren't cutting it. Amazing results. I've never heard that level of audio quality since I can remember. The frustration is over and my communication with my wife has been pleasantly sound again. (Little humor there) I...

Reviewer Profile Photo Randy Briones, on Google

Caring and very helpful

Reviewer Profile Photo Leonard Lippy, on Google

Great 😃 service

Reviewer Profile Photo Paula Crabtree, on Google

Office staff great. Got me in and out.

Reviewer Profile Photo Kenneth Braddock, on Google

They always are professional and take care of any Issues that arise. I appreciate just how friendly they all are.

Reviewer Profile Photo Richard Labrie, on Google

Great customer service great atmosphere to be in quite nice and clean throughout the entire center the staff and doctors are very Knowledgeable and friendly great job guys 10 thumbs up!

Reviewer Profile Photo Melvia Mccoy, on Google

We were very pleased with the service that we had got. The doctor was very nice and he explained things that we needed to know about the hearing aid and also cleaned them. Thank-you.

Reviewer Profile Photo Janice Boyd, on Google

Very efficient operation. Melissa was knowledgeable and friendly. My examine was informative and the new Audiologist helped me understand some of the issues I’ve been having. Loved the office decor!

Reviewer Profile Photo george appleby, on Google

Great customer service,care,and support. Today Sherri connected me with Angel and she helped me understand my agreement with Wells Fargo regarding zero interest if balance paid before the end of the 18 months. Hearing aids work well and Glenn helped adjust them to my needs and made me feel comfortable...

Reviewer Profile Photo Melanie Stringer, on Google

Friendly and very helpful with my hearing aid needs. Very knowledgeable.

Reviewer Profile Photo Kathleen Thrower, on Google

Friendly, professional and knowledgeable staff. Office was clean and welcoming.

Reviewer Profile Photo Coy Clanton, on Google

My new hearing aids gave me the world back! I wasn't aware of the levels of aids, but the comprehensive explanation made choosing easy. I also appreciated the care taken to explain the "why" behind what they were doing at each stage of testing. Naturally friendly people, too.

Reviewer Profile Photo Ginny Liddicoat, on Google

Great service

Reviewer Profile Photo DiAnne Callender, on Google

Dr. Kay and Amber wonderful from the first phone call to inquire about my upcoming appointment. I received a mailer and had no idea this office was so close to our home. I immediately set a time to come in for a quick both ear video examination. Things seemed good...

Reviewer Profile Photo Chad “Broken Death” Miller, on Google

Had a very nice experience today. Found out one of my wires wasn't working in my device. The very nice receptionist was very helpful and replaced the wire, plus offered a more convenient way to pay on a monthly basis, instead of paying a huge amount every time I need...

Reviewer Profile Photo Wilhemina Daniels, on Google

Excellent service!

Reviewer Profile Photo Sandra Terpoilli, on Google