What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 4048 Reviews on Google.

Very friendly staff, there was no wait time and everything was quick and easy to understand

Reviewer Profile Photo Greg Puckett, on Google

I was very pleased with my appointment

Reviewer Profile Photo Francis Pitman, on Google

Thank you for your excellent care. Know if I should have a problem u go you will be there to help

Reviewer Profile Photo Jo Ann Russell, on Google

Wonderful experience

Reviewer Profile Photo Dori Tucker, on Google

They were professional and friendly.

Reviewer Profile Photo Jim Evans, on Google

Very pleasant place too do business. Thank you to both Amanda and Christian. Nice to do business with you. Thank you both. I bought hearing aids seem to be doing well. Too early to judge yet. Got them yesterday. 🙂

Reviewer Profile Photo Robert Hewitt, on Google

They are the best friendly and take care of their customers. I would recommend them to anyone who needs hearing aids.

Reviewer Profile Photo Charlotte, on Google

Was told Friday I would get a call on Monday after the weekend about options for hearing aids and here it is 2 weeks going on 3 and have heard nothing. Not very punctual.

Reviewer Profile Photo Light Jay, on Google

Friendly and professional staff.

Reviewer Profile Photo L W, on Google

Went in for hearing aid cleaning. New people, super nice & helpful, good experience

Reviewer Profile Photo Linda Peede, on Google

Everything was great. Dr explained everything and made it easy to understand. He has a great personality. They are friendly and always helpful.

Reviewer Profile Photo Richard McAnally, on Google

These people work on making your hearing the best it can be. They are knowledgeable and professional. I am truly thankful I am under their care.

Reviewer Profile Photo C Van Etta, on Google

Phillip Gandy at SoundWorks did an amazing job today servicing my hearing aids. His office staff is quick to set appointmentsI highly recommend him.

Reviewer Profile Photo Maxine Haney, on Google

Very happy with hearing aid and the Dr and staff was amazing. Highly recommended this facility.

Reviewer Profile Photo Wanda Stolorski, on Google

They are always friendly, helpful and knowledgeable.

Reviewer Profile Photo Debbie Sommer, on Google

Sarah and Karen are a pleasure to work with!

Reviewer Profile Photo Suzanne Halwas, on Google

Very thorough and I never felt rushed to leave so they could see another patient. They set aside ample time for patient appointments and called me back right on time. I highly recommend this business. They took the time to show me my options and there was no hard selling...

Reviewer Profile Photo Jon Curtner, on Google

Very friendly and accurate on explaining everything I will recommend it to all my friends. Thank you very much for helping me

Reviewer Profile Photo Esmeralda Rojas, on Google

Audio testing. Evaluated for an upgraded set of hearing aids.

Reviewer Profile Photo Allen Faulk, on Google

Great people to work with, understanding and kind.

Reviewer Profile Photo Paul Stimson, on Google