What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 3521 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I got to my appointment early n the reception was real friendly she talk until the doctor got through with another patient, he was friendly n helpful with my needs

Reviewer Profile Photo Verlene Green, on Google

They are always professional and very knowledgeable. All my questions are answered with helpful advice. I feel like getting adjusted to my hearing aids was a breeze with their help. They were patient and put me at ease at each step. They are friendly and I look forward to my...

Reviewer Profile Photo Rebecca Alexander, on Google

My visit was great.she made me feel like family. Very nolidgeable

Reviewer Profile Photo John Mcgee, on Google

Awesome

Reviewer Profile Photo melinda Hicks, on Google

Took my mom here and I highly recommend SoundWorks for all your hearing care needs. Starting with the cleanliness of the office, the very professional and kind front desk lady. Joshua is an experienced and knowledgeable up to date audiologist. They were able to find my mother a great set...

Reviewer Profile Photo Elizabeth Rodriguez, on Google

My experience couldn't be any better. I love Phillip Gandy. He is a very nice and caring doctor.

Reviewer Profile Photo Mary Helen Hewitt, on Google

Very friendly and helpful, explained everything very well

Reviewer Profile Photo R E Bohannon, on Google

I have an issue my hearing aid right it been beeping almost a year we tried to go different places it almost cost 500 for service but we decided go to sound work they found out my right hearing aid microphone was trapped that caused beep he clean it it...

Reviewer Profile Photo Andrew Hibbard, on Google

These people are just so nice! I felt very comfortable in their office. I’ve been to Costco and Soundworks. Soundworks was more professional and they have a great product!

Reviewer Profile Photo D. Wellman, on Google

The Dr was very attentive to my issues. I left being able to hear for the first time in years. They really listened to me.

Reviewer Profile Photo Lois Marsh, on Google

Always very friendly and personable staff. They are highly technical and informed on latest hearing improvements.

Reviewer Profile Photo Mike Spivey, on Google

Great visit, awesome service, the ladies are great,first class service!

Reviewer Profile Photo Glen Ward, on Google

Every one has been helpful and kind. Moms hearing aids heave definitely helped!

Reviewer Profile Photo Susan Tatum, on Google

Experienced very detailed hearing analysis by Dr Kay. She was very kind and knowledgeable, made me feel very comfortable. Also discussed hearing needs with David, explained how hearing loss can be related to early onset Alzheimer’s. You learn something new everyday! The office was very welcoming, I will continue to...

Reviewer Profile Photo Judy White, on Google

Very professional, interested in the best for the clients..probably a good choice for someone looking for hearing aides.

Reviewer Profile Photo Gayle Hammond, on Google

These people are knowledgeable and very professional! I always have a great experience!

Reviewer Profile Photo Beverly Burchfield, on Google

The receptionist was polite and friendly, took my information with ease. The technologist was great. The Dr explained everything to me about cost and what can be done to help get my hearing aids.

Reviewer Profile Photo Patricia Reyes Solis, on Google

The experience was great and the new hearing instruments are excellent! Thank you Soundworks-Lufkin!!

Reviewer Profile Photo John Ellis, on Google

The audiologist explained everything very well, she was very friendly. She understood my concerns, questions. It was a very good experience even if it wasn’t the outcome I was expecting. Not expecting to need hearing aids nothing bad about the service

Reviewer Profile Photo ana sauceda, on Google

The people are friendly, courteous, and knowledgeable and actually CARE about their clients. It's hard to find this kind of service nowadays. THANKS to the Liberty staff. Herbert Oreschnigg

Reviewer Profile Photo Herbert Oreschnigg, on Google