What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 4014 Reviews on Google.

The technician and Admin assistant are very patient and helpful. They answered all my questions and provided additional information and guidance. He cleaned the wax in my ears, reprogrammed my hearing aids, clean the aids, filters and answered all my questions concerning how to change the filters in . Tks...

Reviewer Profile Photo Carol Darby, on Google

Great experience Took care of all of are needs, give us all the insights of the hearing aids and hearing test Great place great people. Thank you

Reviewer Profile Photo Sunny Broyles, on Google

I received an invitation for a free video ostoscope. I went this I procedure was painless. Amber, my hearing specialist, was very professional and very helpful. She explained everything very thoroughly. She talked with the insurance company and found they covered a good portion of the cost. With the hearing...

Reviewer Profile Photo Brent Thompson, on Google

Great place i am very happy with my visit. I would highly recommend to anyone

Reviewer Profile Photo Pro national, on Google

Grant Robinson and his staff at SoundWorks have taken such great care of my dad, and now we're bringing my mom in, too. They’re knowledgeable, kind, and always go out of their way to make sure both of them are comfortable and supported. Grant was patient and explained everything clearly,...

Reviewer Profile Photo Evelyn, on Google

Amber and her entire team are first rate. Knowledgeable, efficient, courteous, and professional. I highly recommend them. She turned my hearing life around. Go for it!

Reviewer Profile Photo Rex Keese, on Google

I always have a great experience going to Sound Works.

Reviewer Profile Photo Mike Guajardo, on Google

Everyone was so helpful

Reviewer Profile Photo Carla Shelton, on Google

Great services and follow up

Reviewer Profile Photo Haifa Tiraoui, on Google

Kelly & Karen are very professional and make you very comfortable while you are in their offices,Love these Ladies

Reviewer Profile Photo Glynda Kilgore, on Google

I always have good results from our Sound Works staff. Glenn is always helpful and gives me good insight into how to improve my hearing. Thank you!

Reviewer Profile Photo Cheryl Lillie, on Google

Excellent service and professional care

Reviewer Profile Photo Patti Greenwood, on Google

They were very knowledgeable and was very nice.Showed me the hearing aids that I could use

Reviewer Profile Photo Deanna Brabson, on Google

Friendly, reliable always.

Reviewer Profile Photo Diane Martin, on Google

Everyone was very pleasant and treated me well.

Reviewer Profile Photo Susan Campbell, on Google

Office staff great. Got me in and out.

Reviewer Profile Photo Kenneth Braddock, on Google

The staff are always very helpful and friendly. There's never a long wait with appointments.

Reviewer Profile Photo Pat Henderson, on Google

Receptionist was very friendly and efficient. Dr York is great he listens to what sounds are bothering you and adjust the hearing aids accordingly, was very efficient and gave me excellent service.

Reviewer Profile Photo Shirley Davis, on Google

They are awesome at SoundWorks. Since getting my hearing aides life has been much better. They clean and check them every 3 months. I would refer my friends to go there if they need to.

Reviewer Profile Photo Debra Perea, on Google

im very Satisfied with their Service 💕

Reviewer Profile Photo Rosa Gonzalez, on Google