What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3680 Reviews on Google.

Everyone at Sound Works are very friendly and professional. The doctor I saw was very knowledgeable about hearing loss and hearing aids. I would definitely recommend them to anyone dealing with hearing loss!

Reviewer Profile Photo Janice Gallegos, on Google

Soundworks hearing center has always been very helpful and professional while treating my father’s hearing issues. Joshua is patient and explains things well.

Reviewer Profile Photo Sharon Sciabbarrasi, on Google

I am very happy with the service I have received from Sound works Hearing Center. They have always been friendly and professional. They are not pushy and allow you to make up your own mind about your hearing aids.

Reviewer Profile Photo Barbara Hawthorne, on Google

My husband made an appointment for me when he grew tired of me saying, "Huh?" The staff were friendly and answered questions in a helpful manner. The Dr. was knowledgeable and explained my prognosis clearly. He also worked with me on financing. I would recommend Soundworks to any husband (or...

Reviewer Profile Photo Ronda Eaton, on Google

Kimberly is personable & knowledgeable.

Reviewer Profile Photo kelleysibs, on Google

highly recommend them. ... Everyone is pleasant and professional.

Reviewer Profile Photo Patricia Browning, on Google

Provided information and options. No pressure. Personable and professional. Very Appreciate of regular software updates and cleaning/inspection of hearing aids.

Reviewer Profile Photo VM Romsdahl, on Google

Dr. Robinson made me feel incredibly comfortable throughout my visit. He took the time to clearly explain each test and really helped ease my nervousness. The office itself was clean and well-maintained. I would absolutely recommend Dr. Robinson to anyone looking to have their hearing checked. One small piece of...

Reviewer Profile Photo Brianna, on Google

Great experience and very knowledgeable and answers all questions

Reviewer Profile Photo Jan Daut, on Google

Joshua lways makes sure my hearing aids are in working good.

Reviewer Profile Photo George Jones, on Google

First time visit for myself. Dad had used them for many years. They tested my hearing and determined what we already knew. I need hearing aids. Very nice and capable. I’ll be returning for a fitting tomorrow. They’ve been great so far!

Reviewer Profile Photo Brad Armstrong, on Google

Highly recommend SoundWorks for your hearing aids. I love the ones Joshua recommended for me what a difference they make. Myesha and Joshua are the best! Myesha is so helpful and has the best attitude. Joshua is great at explaining everything and answering ALL my questions!! Again 5 stars for...

Reviewer Profile Photo Janet Underwood, on Google

Fantastic hearing specialist, Mandi. Fantastic service!

Reviewer Profile Photo Alexa Mcneely-perryman, on Google

Everything was great. Dr explained everything and made it easy to understand. He has a great personality.

Reviewer Profile Photo Richard McAnally, on Google

Very friendly & efficient service

Reviewer Profile Photo Phyllis Bueno, on Google

Courteous and knowledgeable staff. All handled professionally. The hearing aids were expensive, but worked very well immediately. I was (and am) happy with the service and product I received.

Reviewer Profile Photo Barbara Schmidt, on Google

We had a wonderful experience at SoundWorks in Livingston. Initially we worried that our trip to troubleshoot our device was in vain. But Ruby saved the day. She correctly identified the problem and fixed it. It is now working perfectly, thanks to her knowledge, professionalism and kindness. We are sincerely...

Reviewer Profile Photo Janna Scott, on Google

Everyone is so nice! Josh is great with paients and has the knowledge of what he's doing. Love the hearing aids he put me in.

Reviewer Profile Photo Elsa Martin, on Google

These folks do great work, and they're so friendly. Thanks!

Reviewer Profile Photo Jesse Jones, on Google

Always very good. Thanks Mike.

Reviewer Profile Photo Michael PARRISH, on Google