About Us

About Us

Hearing solutions that are customized to each patient’s individual needs.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of Arlington, Athens, Burleson, Cleveland, Corsicana, Crockett, Fort Worth, Granbury, Huntsville, Jasper, Lake Worth, Liberty, Livingston, Lufkin, Palestine, Nacogdoches, Tomball, Weatherford, and Woodville, TX and surrounding communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American. Hearing. Excellence.

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also with the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 4040 Reviews on Google.

Phillip Gandy at SoundWorks did an amazing job today servicing my hearing aids. His office staff is quick to set appointmentsI highly recommend him.

Reviewer Profile Photo Maxine Haney, on Google

Very happy with hearing aid and the Dr and staff was amazing. Highly recommended this facility.

Reviewer Profile Photo Wanda Stolorski, on Google

They are always friendly, helpful and knowledgeable.

Reviewer Profile Photo Debbie Sommer, on Google

Sarah and Karen are a pleasure to work with!

Reviewer Profile Photo Suzanne Halwas, on Google

Very thorough and I never felt rushed to leave so they could see another patient. They set aside ample time for patient appointments and called me back right on time. I highly recommend this business. They took the time to show me my options and there was no hard selling...

Reviewer Profile Photo Jon Curtner, on Google

Very friendly and accurate on explaining everything I will recommend it to all my friends. Thank you very much for helping me

Reviewer Profile Photo Esmeralda Rojas, on Google

Audio testing. Evaluated for an upgraded set of hearing aids.

Reviewer Profile Photo Allen Faulk, on Google

Great people to work with, understanding and kind.

Reviewer Profile Photo Paul Stimson, on Google

They treat you so good and wonderful at their job.

Reviewer Profile Photo Ray Grissett, on Google

Very friendly & very professional. Were very helpful in fulfilling my needs.

Reviewer Profile Photo Donna Morris, on Google

Love this place and the people. What a great experience my husband and I had, with everyone at SoundWorks. If you need help with your hearing, this is the place.

Reviewer Profile Photo Trena Martin, on Google

Staff is very nice. Answers all questions. Would recommend to others.

Reviewer Profile Photo Tim Pritchard, on Google

Great people!

Reviewer Profile Photo Jay Burkett, on Google

The staff is very professional, very polite and helpful, they do not pressure you an are willing to assist you in every need. I plan to use them in all of my hearing needs. Thank you Continue to be very satisfied with everyone at Soundworks hearing center. Thank you ladies

Reviewer Profile Photo Ricky Mills, on Google

I have been using this group for years and I will highly recommend them. Very helpful and professional and well managed.

Reviewer Profile Photo Bryan Padgett, on Google

The most important facet of any business model is customer service and this SoundWorks facility goes above and beyond the highest level of customer satisfaction. Their scheduling is efficient and their staff is experienced and knowledgeable. I highly recommend this business for anyone who needs help with hearing protection or...

Reviewer Profile Photo Katherine Collmer, on Google

I had a great experience, customer service and knowledge was wonderful.

Reviewer Profile Photo Cari Davis, on Google

Very professional, friendly, helpful and knowledgeable

Reviewer Profile Photo Becky Barker, on Google

Awesome ladies! They were very nice and took care of my hearing and ear issues.

Reviewer Profile Photo Richard Davis, on Google

Very friendly staff and Dr. Kay explained everything that’s going on with my hearing and suggested that I get new hearing aids cause mine are almost 5 years old. I highly recommend this place.

Reviewer Profile Photo Yvonne Ibáñez, on Google