About Us

About Us

Hearing solutions that are customized to each patient’s individual needs.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of Arlington, Athens, Burleson, Cleveland, Corsicana, Crockett, Fort Worth, Granbury, Huntsville, Jasper, Lake Worth, Liberty, Livingston, Lufkin, Palestine, Nacogdoches, Tomball, Weatherford, and Woodville, TX and surrounding communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American. Hearing. Excellence.

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also with the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 3242 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

SoundWorks Hearing Center is very helpful

Reviewer Profile Photo Gary B, on Google

I was so impressed with Dr. Kay. Pleasant office staff. Dr. Made me feel comfortable. Asked questions to help to understand what hearing needs or hearing situations I have, so she can help select proper hearing aides for me. I am so glad I received her mailer.

Reviewer Profile Photo Cheryl thompson, on Google

Kelly Jezak does a great job. She is personable and extremely knowledgeable about her work. Karen, the receptionist, is very good at her job! 7/21/25 I have to praise Kelly Jezak for spending the time explaining to my husband that not wearing his hearing aides most of the day was...

Reviewer Profile Photo Linda Enger, on Google

Yesterday I visited the Soundworks establishment in Fort Worth. I had been having a problem charging one of my hearing aids and thought it was because of the charging unit. Even though I didn't have an appointment they took the time to investigate the problem and discovered it was the...

Reviewer Profile Photo Cynthia Beebe, on Google

Best one I ever been!

Reviewer Profile Photo William Clark, on Google

Always a pleasure to see the team and get everything done in the best way possible

Reviewer Profile Photo Rollin Smith, on Google

Everyone an everything was all good

Reviewer Profile Photo Randall Letney, on Google

Always great customer service

Reviewer Profile Photo Kim Deason, on Google

Very professional and fast.

Reviewer Profile Photo Bruce Robinson, on Google

I went in they found the problem and fixed it and went on my way

Reviewer Profile Photo Jack Mccool, on Google

Excellent service very helpfull

Reviewer Profile Photo Robert Waltman, on Google

It's a great place I would recommend Sound Works to anybody that I know they're great people and they care about everybody.

Reviewer Profile Photo Roger Collins, on Google

Dr. Kay was very good at describing everything about Bobby’s hearing and the need for hearing aids. She made it easy to learn how to take care of and the charging of the hearing aids. 11/3/25 Dr. Kay’s office is always there for us if we need anything.

Reviewer Profile Photo Verdonna Durham, on Google

Sound Work is an amazing company. They seem to have everything very well organized as well as clean and very professional. Melissa upfront is very sweet and will let you know everything will be OK then you’ll go back and the young gentleman will take care of you 10 out...

Reviewer Profile Photo Mac Ford, on Google

Super friendly staff. They made the whole process very easy and pleasurable. They answered all my questions and made sure I understood the whole process. I highly recommend them if you are having hearing issues.

Reviewer Profile Photo Jody “JD” Lang, on Google

They were very helpful to me in fixing my hearing aid because I was not able to go to my regular doctor. I am very appreciative of their helpfulness and professionalism.

Reviewer Profile Photo Charles Brazil, on Google

Amber is such a pleasure to work with. Office staff are always friendly too.

Reviewer Profile Photo Mary Henson, on Google

I walked in the door not knowing what to expect and I will use a baseball analogy here the staff at sound works knocked it out of the park! very nice staff answered all questions done a high level of professional work I will recommend them to anyone needing a...

Reviewer Profile Photo Larry Mickey, on Google

Very helpful and pleased with their service. Thank you very much for your patience with me.

Reviewer Profile Photo Marilyn Simms, on Google

Soundworks is the best.. I always feel at home each time I visit for my appointment. They are so friendly, professional and know their onions. Oh the receptionist, the beautiful lady with a dotted dot on her face, I'm sorry I forgot her name . She's sooo awesome both on...

Reviewer Profile Photo Comfort Dada, on Google