Hearing Aid Center in Lake Worth

SoundWorks Hearing Centers

Office Hours

  • Monday 8:30 am - 5:00 pm
  • Tuesday 8:30 am - 5:00 pm
  • Wednesday 8:30 am - 5:00 pm
  • Thursday 8:30 am - 5:00 pm
  • Friday 8:30 am - 5:00 pm
  • Saturday Closed
  • Sunday Closed

Schedule Online

Meet the Staff

Dr. Lori Kay

Doctor of Audiology

Lori K. Kay, Au.D. has been working as an audiologist since 1991. Originally from Ohio and an avid Ohio State University Buckeye fan, Dr. Kay has worked with all age groups. She loves working with adults to help them overcome their hearing difficulties and to improve their quality of life. Seeing individuals reconnecting with their family and friends because they can hear again gives her great satisfaction. Dr. Kay has worked with a rehabilitation company in North Carolina, as an Executive Director of a non-profit Speech and Hearing Center in Florida, and in private practice both in New Mexico and Texas.

Dr. Kay encourages family members to attend appointments with their loved one as hearing loss not only affects the individual but the family as well. Learning how to help the individual receive the most benefit from the hearing aids requires a team effort in order for the individual to be successful. Continuing education is important to Dr. Kay. She attends the American Academy of Audiology conventions, attends training courses provided by hearing aid manufacturers, and takes some online courses. Dr. Kay believes that continuing her education allows her to bring a higher quality of care to her patients.

Dr. Kay enjoys spending time with her husband, a United States Air Force Veteran and their two dogs. They like to travel and spend time with family. When Dr. Kay gets any “spare time” she enjoys scrapbooking family photos, making cards for special occasions, and reading.

Education:

  • B.A., Speech & Hearing Science, The Ohio State University, Columbus, Ohio
  • M.A., Audiology, The Ohio State University, Columbus, Ohio
  • Au.D., Doctor of Audiology, Salus University George S. Osborne College of Audiology, Elkins Park, Pennsylvania

Internship Training:

  • The Ohio State University Speech & Hearing Clinic, Columbus, Ohio 1989-1991
  • The Ohio State University Hospitals ENT Clinic, Columbus, Ohio, 1991
  • The Ohio State University Nisonger Center, Columbus, Ohio 1990
  • Columbus Speech & Hearing Center, 1990
  • Nationwide Children’s Hospital, 1990-1991

Licensure:

  • Texas State Board of Examiners for Speech-Language Pathology and Audiology, License #80276
  • Board Certified by the American Board of Audiology
  • Fellow of the American Academy of Audiology (FAAA)
  • ASHA Certificate of Clinical Competence in Audiology (CCC-A), #01105840

Work:

  • Experience: Communicare ProRehab/RehabWorks, 1991-1997
  • Executive Director for Speech & Hearing Center of Ft. Walton Beach, 1997-2002
  • Southwestern Ear Nose & Throat Santa Fe, New Mexico 2002-2003
  • Las Cruces Hearing Center, Las Cruces, New Mexico 2003-2009
  • Livingston Audiology & Hearing Aid Centers, Las Cruces, New Mexico 2009-2013
  • Premier Hearing Center, Fort Worth, Texas 2013-2015
  • SoundWorks Hearing Center, Lake Worth, Texas 2015-present

Amber Pettigrew

Patient Care Coordinator

Amber Pettigrew, a Patient Care Coordinator, hails from Sheridan, Indiana, and now resides in Fort Worth, TX, where she moved with her husband and three children in 2013. She earned her CMA degree from Kaplan Community College in Indiana in 2004. Amber began her career in the hearing industry at the Lake Worth clinic in 2023. A pivotal phone call with Jack, the owner of SoundWorks, convinced her that this profession was her true calling. Amber finds great joy in getting to know patients and their families and is inspired by the transformations she witnesses when patients receive hearing help. She strives to exceed expectations, boost patient satisfaction, and maintain positive outcomes. Outside of work, Amber enjoys relaxing with a good book and spending time with her two grandbabies.

Lori was great. I look forward to being able to hear again. I will tell my friends what a great experience i had. Thank you

Reviewer Profile Photo Loraine Vaughan, on Google

Very friendly and very efficient. Pleased with the service I get.

Reviewer Profile Photo Linda Whitefield, on Google

Reviewer Profile Photo SUSAN ARTERBURY, on Google

Great service. Friendly staff.

Reviewer Profile Photo Mary Oliver, on Google

Dr. Kay is always very helpful. Her knowledge is unsurpassed in the industry.

Reviewer Profile Photo Kim Semmler, on Google

Great experience, had a thorough hearing test and sent home with a set of trial hearing aids to try for the week.

Reviewer Profile Photo atchleyskingraphics, on Google

Soundworks hearing center is a great place to go if you are in need of any type of hearing assistance. Amber and Dr. Kay are there for all your needs, and they are very helpful. Happy to know them. :)

Reviewer Profile Photo Lauren Floyd, on Google

Very nice and knowledgeable

Reviewer Profile Photo Margie McInroe, on Google

Quick and courteous help

Reviewer Profile Photo Steve Kaufman, on Google

Reviewer Profile Photo Ruby Johnston, on Google

These people are highly professionals and aim to be there for their customers. There is no complaints on my end. Got in there and told them what was the issues and they took care of everything.

Reviewer Profile Photo Randy Gordon, on Google

Reviewer Profile Photo tom bornheim, on Google

Very friendly now. People orientated. The place to go to get your hearing aid.

Reviewer Profile Photo Christine Reinbold, on Google

Very nice and informative specialist and staff!! I highly recommend.

Reviewer Profile Photo Patricia Matussak, on Google

Reviewer Profile Photo Otis mcgregor, jr, on Google

Excellent attention and professionalism and kindness

Reviewer Profile Photo Vilma Suarez, on Google

Always very friendly and personable staff. They are highly technical and informed on latest hearing improvements.

Reviewer Profile Photo Mike Spivey, on Google

Reviewer Profile Photo Lonnie Stephens, on Google

Reviewer Profile Photo Courtney Vaughan, on Google

My husband now can hear me and others. I don't have to shout. We are both happy. Everyone was eager to help and they certainly did!! Thank you for making our lives peaceful, no more shouting!!

Reviewer Profile Photo Arlene Arterburn, on Google

Very knowledgeable. Very professional. Easy going environment. Dr Kay is very good to work with

Reviewer Profile Photo Audie Largent, on Google