Lori K. Kay, Au.D. has been working as an audiologist since 1991. Originally from Ohio and an avid Ohio State University Buckeye fan, Dr. Kay has worked with all age groups. She loves working with adults to help them overcome their hearing difficulties and to improve their quality of life. Seeing individuals reconnecting with their family and friends because they can hear again gives her great satisfaction. Dr. Kay has worked with a rehabilitation company in North Carolina, as an Executive Director of a non-profit Speech and Hearing Center in Florida, and in private practice both in New Mexico and Texas.
Dr. Kay encourages family members to attend appointments with their loved one as hearing loss not only affects the individual but the family as well. Learning how to help the individual receive the most benefit from the hearing aids requires a team effort in order for the individual to be successful. Continuing education is important to Dr. Kay. She attends the American Academy of Audiology conventions, attends training courses provided by hearing aid manufacturers, and takes some online courses. Dr. Kay believes that continuing her education allows her to bring a higher quality of care to her patients.
Dr. Kay enjoys spending time with her husband, a United States Air Force Veteran and their two dogs. They like to travel and spend time with family. When Dr. Kay gets any “spare time” she enjoys scrapbooking family photos, making cards for special occasions, and reading.
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Amber Pettigrew, a Patient Care Coordinator, hails from Sheridan, Indiana, and now resides in Fort Worth, TX, where she moved with her husband and three children in 2013. She earned her CMA degree from Kaplan Community College in Indiana in 2004. Amber began her career in the hearing industry at the Lake Worth clinic in 2023. A pivotal phone call with Jack, the owner of SoundWorks, convinced her that this profession was her true calling. Amber finds great joy in getting to know patients and their families and is inspired by the transformations she witnesses when patients receive hearing help. She strives to exceed expectations, boost patient satisfaction, and maintain positive outcomes. Outside of work, Amber enjoys relaxing with a good book and spending time with her two grandbabies.
Lori was great. I look forward to being able to hear again. I will tell my friends what a great experience i had. Thank you
Loraine Vaughan, on Google
Very friendly and very efficient. Pleased with the service I get.
Linda Whitefield, on Google
SUSAN ARTERBURY, on Google
Great service. Friendly staff.
Mary Oliver, on Google
Dr. Kay is always very helpful. Her knowledge is unsurpassed in the industry.
Kim Semmler, on Google
Great experience, had a thorough hearing test and sent home with a set of trial hearing aids to try for the week.
atchleyskingraphics, on Google
Soundworks hearing center is a great place to go if you are in need of any type of hearing assistance. Amber and Dr. Kay are there for all your needs, and they are very helpful. Happy to know them. :)
Lauren Floyd, on Google
Very nice and knowledgeable
Margie McInroe, on Google
Quick and courteous help
Steve Kaufman, on Google
Ruby Johnston, on Google
These people are highly professionals and aim to be there for their customers. There is no complaints on my end. Got in there and told them what was the issues and they took care of everything.
Randy Gordon, on Google
tom bornheim, on Google
Very friendly now. People orientated. The place to go to get your hearing aid.
Christine Reinbold, on Google
Very nice and informative specialist and staff!! I highly recommend.
Patricia Matussak, on Google
Otis mcgregor, jr, on Google
Excellent attention and professionalism and kindness
Vilma Suarez, on Google
Always very friendly and personable staff. They are highly technical and informed on latest hearing improvements.
Mike Spivey, on Google
Lonnie Stephens, on Google
Courtney Vaughan, on Google
My husband now can hear me and others. I don't have to shout. We are both happy. Everyone was eager to help and they certainly did!! Thank you for making our lives peaceful, no more shouting!!
Arlene Arterburn, on Google
Very knowledgeable. Very professional. Easy going environment. Dr Kay is very good to work with
Audie Largent, on Google