Melissa is our Patient Care Coordinator for the Burleson office. She is originally from Houston, but currently resides in Crowley. She began working in the hearing industry in 2020 after looking for something that was new and challenging. Her favorite part of her role are the patients. Daily, she strives to be a ‘yes’ person and helping to the best of her abilities to make each patient’s day better. She also loves how Sound Works feels like a family.
Outside of work, Melissa enjoys spending time with family and friends, having game nights, watching movies, and eating good food. She is also a softball and baseball mom of the three so you can almost always find her on a field. GO Eagles!
Mandi is our Licensed Hearing Healthcare Specialist for the Cleveland and Liberty offices. She was born and raised in Grand Prairie and began her career in the hearing industry in 2016. She was drawn to the hearing industry because of her family and desire to help people. Mandi’s favorite part of her career is talking with the patients and knowing that she is a making a difference in people’s lives. Outside of work, she enjoys hanging with her son, spending time with her family, singing, and reading.
Debra Fenn, on Google
This is for Kenneth Shaw, he loves his hearing aides and I do too! I was talking a lot the other day and he took them out! Lol! Merry Christmas!!
Jana Shaw, on Google
i’m going to make it short Very helpful
Fred Coyle, on Google
Awesome people! They are fast and very efficient! Definitely recommend!!
Brandi York, on Google
Very friendly and caring people!
Keith B, on Google
Kathy Gallegos Hayes, on Google
Kathy Hayes, on Google
Made me feel at ease. Spent time explaining how my new hearing aid would work
rogene hoagland, on Google
Peter Vaughan, on Google
Very friendly
Daniel Reyes, on Google
Phyllis Lopez, on Google
The staff was very professional and extremely nice. Very helpful throughout the entire visit.
Donna Reyes, on Google
Everyone was extremely professional. It was a pleasant experience. Especially due to the fact I don’t like anyone touching my ears. Definitely would Recommend
Daniel Reyes, on Google
They were very friendly from check in to all done! Very helpful and knowledgeable about my hearing devices. They noticed a problem in the first look into my ear and directed me how and where for the Solution.The appointment was over before it could start. Had I not gone to...
david hall, on Google
Doug Tharp, on Google
Theresa Brummett, on Google
brian patterson, on Google
Thomas Haltom, on Google
Very professional and courteous would use again. Thank you
L.D, on Google
Phillip in the Burleson office explains to me about my hearing aides, where I can understand them. 🙂 He's very caring and patient. Location great.
Nancy Moreno, on Google
B Stone, on Google