Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 3924 reviews on Google.

Read what some of our patients have to say about our staff and our office!

I had good experience at Sound Works. They got me right in and didn’t have to wait a month for an appointment. The facility is not that fancy or new but clean and comfortable. I was greeted by a pleasant young man and checked me in and Mandi did a great job evaluating my hearing needs and fitted me for a new hearing aid . Looking forward to using it .

Reviewer Profile Photo James Simmons, on Google

Christian and Mandy were very kind and professional. Thanks to you both!

Reviewer Profile Photo Jennifer Caffery, on Google

Had good service and timely.

Reviewer Profile Photo James Livengood, on Google

Very professional, knowledgeable, and friendly staff. Highly recommend if you have any questions about your hearing.

Reviewer Profile Photo Troy Petty, on Google

Courteous and Friendly Person. Front Personel are also very friendly. Thank you all.

Reviewer Profile Photo Ray Ramos, on Google

Fantastic hearing specialist, Mandi. Fantastic service!

Reviewer Profile Photo Alexa Mcneely-perryman, on Google

Ladies were very friendly and knew their business . Very good experience for my first hearing aids

Reviewer Profile Photo Jimmy Williams, on Google

Thanks Mandi for helping me hear again . And both of you ladies were both awesome and a pleasure to do business with .

Reviewer Profile Photo Ed Conyers, on Google

Very good service explained everything about testing the results and cost. Very pleasant experience.

Reviewer Profile Photo Mary Fugitt, on Google

I take my Mom to SoundWorks Hearing Center in Cleburne, TX to have her hearing devices cleaned & serviced. It is a small business & they are helpful, very friendly & accommodating with quick in & out service. Highly recommend.

Reviewer Profile Photo Dee Donna Greer, on Google

Did a awesome job helping me with my hearing aid .

Reviewer Profile Photo Katina Rogers, on Google

Very organized, knowledgeable and friendly.

Reviewer Profile Photo Sherry Craven, on Google

I went to the one in Jasper Tx. Very friendly staff and ordered mu hearing aids. Looking forward to seeing them again when I get them

Reviewer Profile Photo Paul Vince, on Google

Very professional and friendly👍👍👍👍👍👍

Reviewer Profile Photo Shirley, on Google

Spent alot of time answering all my questions...let me wear for free for a week,, that's so importante!!! For first time wearer. Adjusted for optimal sound.. really good.

Reviewer Profile Photo Mellady Hale, on Google

Very informative

Reviewer Profile Photo Linda Leger, on Google

I had the best experience at this office! The Dr is very knowledgeable and very helpful! I left feeling great about everything he had went over with me!

Reviewer Profile Photo Devin Arrant, on Google

Was treated very kindly and very professionally. I find Kevin and his staff very easy to talk to and the explain everything very well yo me Appreciate there help finding the suitable hearing aids for me

Reviewer Profile Photo saundra Fontenot, on Google

Friendly people made you feel at ease. Understanding your problems and took time to resolve all issues.

Reviewer Profile Photo Linda Midkiff, on Google

Kevin is always so caring &helpful to Larry & always teaches him even more benefits with his new aids. Larry is hearing better than ever. And the receptionist is always so helpful &friendly at the location & when calling

Reviewer Profile Photo Joanie Samms, on Google

"Texas friendly" here. Honest and thorough. Let Kevin help you with your hearing concerns.

Reviewer Profile Photo Dennis Dillin, on Google

The staff are amazing at Soundworks! Always friendly, professional, and courteous. I am one of those that has a very busy schedule and need to change my appointment times at the last minute…they never complain! They will have my business for as long as it takes!

Reviewer Profile Photo bonita todd, on Google

Dr. Amber is amazing with my Mom. We appreciate how much she cares and wants to help! Highly recommended!!

Reviewer Profile Photo Julie Litton, on Google

The young lady was very courteous and knowledgeable about what she was doing, and very sweet took care of me that she belonged to me

Reviewer Profile Photo Glenda Byrd, on Google

Lost my hearing aide and they worked me so quick and was so Professional! Thank you so much

Reviewer Profile Photo Sheron Richmond, on Google

It’s the Best experience I have ever had since I have wore hearing aids. They really listen to what your going through with hearing lose.

Reviewer Profile Photo Macy Bryan, on Google

I was experiencing hearing loss. I made appointment to see Dr Roach. Her and her office staff were extremely nice and accommodating. You owe it to yourself to be tested! Very good service!

Reviewer Profile Photo Marilyn Davis, on Google

Totally awesome. Friendly and highly knowledgeable and supportive staff.

Reviewer Profile Photo Camille Rivers, on Google

The only thing I was not very happy with is no responce from the message I left on a Saturday. Other then that I just.love my new hearing aid company! Great folks

Reviewer Profile Photo David Lawshae, on Google

I was very impressed with how cordial and attentive they were and they got right on it, highly recommend

Reviewer Profile Photo Deborah Honeycutt, on Google

Excellent product and outstanding customer service. I don’t know why you would consider another company.

Reviewer Profile Photo Paul Cota, on Google

Great place. Amber was a pleasure to work with.

Reviewer Profile Photo James Jones, on Google

Good service they take of any problems you and adjust your hearing so you hear better friendly staff

Reviewer Profile Photo M K, on Google

I love Sound Works! Very friendly staff! Very knowledgeable and helpful!! I will continue to go there!!

Reviewer Profile Photo Jacquetta Wildermuth, on Google

The staff is so friendly and helpful. I appreciate that they know how to help me get the best benefits and they know their products

Reviewer Profile Photo Patti Middleton, on Google

The service was great, courteous and fast.

Reviewer Profile Photo Lorie Turner, on Google

Always so nice and very helpful

Reviewer Profile Photo LISA TOWNSEND, on Google

Excellent customer service. Very knowledgeable personnel. I would highly recommend this company.

Reviewer Profile Photo Steve Chapman, on Google

Helpful and prompt. Very attentive.

Reviewer Profile Photo Melody Dawes, on Google

Very knowledgeable about my hearing aids and taking care of what I needed.

Reviewer Profile Photo Richard Lee, on Google

I really like this place.

Reviewer Profile Photo Lonnie Ingram, on Google

Soundworks is always very helpful. I came from another city and they go out of their way to help

Reviewer Profile Photo Pamela Weaver Epps, on Google

I went to get a hearing test and hearing aid services and Mr Glen and his secretary were very curteous and helpful. I would recommend them to my family and friends. Thank you

Reviewer Profile Photo bob underwood, on Google

The people are so helpful and kind. They got me a pair of hearing aids I’m just a couple of weeks. My family and friends are very happy. lol. I would recommend anyone with a hearing problem to go to them. They are the best.

Reviewer Profile Photo Terry Moore, on Google

Our 1st visit and SoundWorks was very good at explaining everything. Glad we found them and highly recommend them.

Reviewer Profile Photo Deanne Riley, on Google

Very professional and friendly. Explanations are clear and thorough.Appointment kept on time.

Reviewer Profile Photo Mary Hernandez, on Google

Best service ever. Love both Kelly and Cindy!!

Reviewer Profile Photo Betty Sommer, on Google

Easily explained everything that was going on with my mother‘s hearing and her hearing aids. Will continue to use Sound works for any needs that we have.

Reviewer Profile Photo Tina Brennan, on Google

Friendly and personal service.

Reviewer Profile Photo ruby foster, on Google

10/10 would recommend. The front desk lady is a dream to work with!

Reviewer Profile Photo Carmen Gorham, on Google

Soundworks in Tomball was so helpful and supportive. The receptionist was kind and very accommodating. The clinician was great. He shared important incites and then let me try on a pair of hearing aids so I could experience the difference.

Reviewer Profile Photo Annette Jones, on Google

These people know what they are doing. You can feel it when you enter their office. No need to I look further.

Reviewer Profile Photo Julian Mehl, on Google

Very friendly and helpful. A homey type atmosphere.

Reviewer Profile Photo Diana Villareal, on Google

My parents were treated with respect and professionalism.

Reviewer Profile Photo adriana ruiz, on Google

They are very nice and took time to explain everything. Cindy at the front desk is very pleasant to talk to.

Reviewer Profile Photo TomGun, on Google

Top notch and fast. Tyler and Kendra got right to it, and there was almost no wait time. I walked in expecting a several week process and walked out with hearing aids. Unlike usual, I heard every conversation plainly this afternoon, and it’s just Day 1. Highly recommended.

Reviewer Profile Photo Kevin EuDaly, on Google

Very professional and efficient

Reviewer Profile Photo Kim Thompson, on Google

Absolutely loved the KIND AND FRIENDLY SERVICE THAT WAS GIVEN TO ME HERE...

Reviewer Profile Photo Eulogio Galicia, on Google

Very nice, willing to work with difficulties. Highly recommended.

Reviewer Profile Photo Royce Russell, on Google

They are a very personal and professional staff, great place to get your hearing checked out.

Reviewer Profile Photo Jon Lawson, on Google

Wonderful folks there! So compassionate and professional! My Dad could finally hear, he almost cried… we highly recommend!

Reviewer Profile Photo Susan Guillemin, on Google

Great people who are very professional and helpful.

Reviewer Profile Photo Lareen Chonzena, on Google

Very fast service. No wait time. Tyler Simpson takes his time and explains and answers all your concerns. Very pleased with Sound Works and The Tyler Simpson office. Will not go anywhere else for this service!!

Reviewer Profile Photo Janice Billman, on Google

SoundWorks in Palestine is truly exceptional. Every visit has shown me just how knowledgeable and skilled their team is. What I appreciate most is their patience—they never rush, always explain what they’re doing, and make sure I’m comfortable with every adjustment. They’ve been incredibly committed to helping me get my hearing exactly where it needs to be. That level of care and dedication is rare. I’ve felt supported, listened to, and genuinely valued throughout the entire process. If you’re looking for a place that combines expertise with compassion, SoundWorks is the place to go.

Reviewer Profile Photo Victoria Temple, on Google

The office staff and the technician was very warm and sincere. Even though I made it clear that I wasn't in the position to buy new hearing aids, they treated me like royality!

Reviewer Profile Photo Bob Frey, on Google

Very nice and personable crew here. They are always so helpful anytime you need them

Reviewer Profile Photo Linda Treadwell, on Google

Friendly, courteous and accommodating

Reviewer Profile Photo Melvin Smith, on Google

Very friendly! They went out of their way to help my Mom when she thought she had misplaced her hearing aid case.

Reviewer Profile Photo Jackie Brown, on Google

Prompt service, friendly, caring employees. Would recommend.

Reviewer Profile Photo Linda George, on Google

Kimberly Willingham was very helpful. She is very knowledgeable. A five star from me..

Reviewer Profile Photo Don Jones, on Google

The people here are first rate. Very helpful

Reviewer Profile Photo Lonnie Bassett, on Google

Love the service

Reviewer Profile Photo Maretta Pleasant, on Google

Very nice receptionist & testing was explained fully

Reviewer Profile Photo Anita Richard, on Google

Kimberly is personable & knowledgeable.

Reviewer Profile Photo kelleysibs, on Google

First time visit for myself. Dad had used them for many years. They tested my hearing and determined what we already knew. I need hearing aids. Very nice and capable. I’ll be returning for a fitting tomorrow. They’ve been great so far!

Reviewer Profile Photo Brad Armstrong, on Google

Great staff. Did what was expected. Thank you!

Reviewer Profile Photo james cooper, on Google

Very Profesional. Answered all my questions in a manner I could easily understand . Listened to my concerns and offered solutions. Very patient and engaged with solving health problems. Excellent experience.

Reviewer Profile Photo Andrea Scott, on Google

Super friendly. Easy to work with. I highly recommend them.

Reviewer Profile Photo Rodney Bachtel, on Google

Always helpful and courteous.

Reviewer Profile Photo Janie Shirley, on Google

Excellent.

Reviewer Profile Photo Kenneth, on Google

This was great, I was unsure what to expect and these guys walked through this somewhat awkward time of admitting age is caching up to us all. I 100% recommend!!! Feindly, caring folks!

Reviewer Profile Photo Kenneth Barfield, on Google

Very friendly and detailed. Will definitely be using them again.

Reviewer Profile Photo Theresa Victory, on Google

Excellent service recalibrating my hearing aids. Highly recommended.

Reviewer Profile Photo Dave Adkison, on Google

Kind, helpful and wonderful to work with. I live at escape Care Center and will make announcement how personal and helpful Sound Works in Livingston is Thank You you

Reviewer Profile Photo Regina Jensen, on Google

Best people and service you'll find

Reviewer Profile Photo Bryan Phillips, on Google

Everything was great 👍

Reviewer Profile Photo david kennedy, on Google

Another great visit to Livinston TX SoundWorks. Love the employees. Very friendly and they always take great care of us and our hearing aides!

Reviewer Profile Photo Ellen Coleman, on Google

They are professional and friendly I Have enjoyed their services for over 4 years.

Reviewer Profile Photo CAPCO Transportation, on Google

Very satisfied with the equipment and follow up appointments. The staff is very knowledgeable and friendly. These hearing aids have made a big change in my life. Thank you Soundworks!

Reviewer Profile Photo Carol Smith, on Google

I really like soundworks. The follow up appointments they did with me really helped me get my hearing aids tuned and set up. They do a great job and the experience is on going. I was in there today with a problem.

Reviewer Profile Photo Matt Thompson, on Google

I thought something was wrong with one of my hearing aides because I couldn’t hear anything. I called Soundworks and explained the problem. They got me in to the Liberty location quickly. They cleaned my hearing aides and figured out the problem....user error. I'm technology challenged!🤷‍♀️They got them up and going and they did it fast. They are great in the Cleveland & Liberty locations!

Reviewer Profile Photo sarah wallace, on Google

It went well

Reviewer Profile Photo Bill Statum, on Google

I had a major impacting in both ears, and could barely hear from one. They fit me in same day and removed a ton of wax and dead skin buildup. I walked out hearing like I did in my youth. Super friendly people. Highly recommend.

Reviewer Profile Photo J. McAfee, on Google

Very friendly staff. I felt very important. Thank you

Reviewer Profile Photo Donald Ressler, on Google

It was a Wonderful visit it always has been could not get any Better.

Reviewer Profile Photo Lynwood Little, on Google

The hearing healthcare specialist Anyika was great .. very patient, she explained each process for earring aid fitting. My husband and I were very pleased. The receptionist Connie was very nice also.

Reviewer Profile Photo Deborah Alexander, on Google

Excellent new audiomitrist that really listened to my issues and came up with innovative solutions.

Reviewer Profile Photo John A. Harrelson, on Google

The young lady that conducted my hearing test was very kind and courteous. I wish I had gotten her name. Everyone that I have dealt with so far has been very caring and they’re very thorough with their testing. I can’t wait to get my new hearing aids.

Reviewer Profile Photo Vicky Brill, on Google

Great experience always!

Reviewer Profile Photo Beverly Burchfield, on Google

Very friendly and professional...they did the testing fast and I was out of there in a Jiffy. Will definitely go again if I need to...

Reviewer Profile Photo Pattie, on Google

The dr did a great job on checking my hearing and giving me information about taking care of my hearing in the future.

Reviewer Profile Photo Wendy Kennedy, on Google

I had a little trouble getting an appointment during their free hearing tests, but finally got in. Dr Kay was professional and personable. She is a caring person and it shows.

Reviewer Profile Photo Edgar Dearmore, on Google

Lori Kay explains things well, is very knowledgeable, and is very pleasant to work with.

Reviewer Profile Photo Danny Hughes, on Google

Exceptional business. Very friendly & pleasant. Outstanding knowledge and thorough. Highly recommend

Reviewer Profile Photo Donna Dean, on Google

Very friendly, made me very comfortable and was explained everything I needed to know. I highly recommend the Doctor, very detailed, I would definitely go back.

Reviewer Profile Photo Darla Strickland, on Google

They are very nice and accommodating. Kay explains everything thoroughly and answered all my questions.

Reviewer Profile Photo Janet C, on Google

Dr. Kay was great. Very informative and helpful in explaining to me that I do need hearing aids. Great experience.

Reviewer Profile Photo carlos garza, on Google

Dr. Kay is super! She's thorough and takes the time to ensure my hearing aids are adjusted to my needs. I highly recommend her!

Reviewer Profile Photo Ralph Barrett, on Google

As I walked through the door I was greeted by Amber who was very nice and helpful guiding me through the sign in. It was a pleasure to meet Dr. Kay who was very respectful and professional, she actually looks at you when talking to you, a plus in my book. Her exam was very complete and and her explanation of the results were very detailed. Glad I chose her. Would highly recommend.

Reviewer Profile Photo Warren Welch, on Google

As always, ladies there are extremely polite, courteous and helpful not to mention down to earth. Love visiting with them as well as just generally good folks.

Reviewer Profile Photo raymond long, on Google

Easy to find location, front door parking and nice office. Will was very courteous, thorough with the exam and fitting for new hearing aid. Great customer service and highly recommended!!

Reviewer Profile Photo Cherry Barr, on Google

Always tries to help.

Reviewer Profile Photo David Galbreath, on Google

Available when I need help and supplies

Reviewer Profile Photo steve jeane, on Google

Very thorough and patient. Way better than the other hearing place by Discount Tire.

Reviewer Profile Photo Mark Carter, on Google

Being able to see inside my ears was amazing and the people there were amazing as well!

Reviewer Profile Photo Betty, on Google

Will is so great at taking care of his clients and helping us in every way he can. He's great to work with, takes his time, and listens.

Reviewer Profile Photo Debbie Ratcliffe, on Google

Will is very knowledgeable and helpful with both choosing and ongoing adjustments to my hearing aids.

Reviewer Profile Photo Robert Ratcliffe, on Google

Great customer client care service and support

Reviewer Profile Photo Byronn Smith, on Google

The staff were pleasant and efficient. I was treated with respect and the examination was thorough. Results and options were explained well. Very pleased

Reviewer Profile Photo Cheryl Berg, on Google

Quite helpful

Reviewer Profile Photo Todd Gipson, on Google

Will is always so personable and helpful! SoundWorks has truly changed my life when it comes to hearing. I’m forever grateful for the outstanding service and support they’ve provided me.

Reviewer Profile Photo Marshall Earnhart, on Google

Had a great first visit. Glen was on time and provided excellent service and clarified so many things for me.

Reviewer Profile Photo Dianne Josephson, on Google

Our initial visit was seamless. My 95 year old aunt was anxious about the appear but she was made to feel comfortable very quickly. She felt hear. Can't wait to get the new hearing aids!

Reviewer Profile Photo Joyce Dorsey, on Google

Glen was very helpful and explained my condition very well. The proof will be when I receive the devices I purchased. Thus far, I’m pleased with the service I received.

Reviewer Profile Photo Rodney Smith, on Google

Prompt, professional and personable. Glenn explained process well in easy to understand terms.

Reviewer Profile Photo Gaye Hay, on Google

Service was great.

Reviewer Profile Photo jc roy, on Google

Staff is always very friendly and helpful, nothing but good service the last 3 yrs

Reviewer Profile Photo Jon Hemminger, on Google

My experience was wonderful! Glen was very compassionate and understanding- very patient. He worked very professionally to set my hearing aids to a comfortable level. Glen was very informative and knowledgeable.

Reviewer Profile Photo Lori Hallman, on Google

Good professional hearing people that care

Reviewer Profile Photo vlgenz, on Google

My wife and I moved to Weatherford TX almost 6 years ago, and I'm very glad that I found SoundWorks to help me with my Hearing Aids. Glenn York, (Hearing Instrument Specialist) and his assistant have been very kind and helpful. I just purchased their Starkey Omega AI hearing Aids and they have been the best that I have every had. I strongly recommend that if you live near or in Weatherford or Granbury, and you have been wanting to find a quality Hearing Center, then you should definitely meet the SoundWorks team and have them help you!

Reviewer Profile Photo Budd Brumbaugh, on Google

Specialist Glenn York and Sheri present a professional, friendly and willingness to help those they care for. I would highly recommend them to anyone in the area looking for the best care for anything related to hearing aid needs.

Reviewer Profile Photo Lisa Worthan, on Google

Hi when I had my hearing test this morning Im sorry but tears came to my eyes because I realized how bad my hearing was. Then more tears came to my eyes when the sound works team put their heads together and figured out how I could pay for better hearing that sound works can provide.

Reviewer Profile Photo Connie, on Google

Super helpful and friendly staff, very great place to go to.

Reviewer Profile Photo Adrian Gracia, on Google

Always friendly and willing to help and answer any questions I have regarding my hearing aides.

Reviewer Profile Photo Jana Richardson, on Google

Professional, kind, patient with instructions for the best hearing aid use. Highly recommend.

Reviewer Profile Photo Carolyn Matthews, on Google

Went in with a broken hearing aid and they fixed it on the spot ... really fantastic service! I'll be going there in the future for all my hearing needs!

Reviewer Profile Photo Laura A, on Google

Everyone is very welcoming and professional. Always the best service.

Reviewer Profile Photo Carol Young, on Google

A great place for hearing aids and hearing related needs. Melissa at the front desk is a great asset. She handles front desk duties, hearing aids issues, and quickly resolves any billing issues with my worker's compensation. Grant has been exceptionally helpful in resolving my hearing aids issues that predated his time here. I'm very thankful for his dedication to resolved the problems I was having. A great team. I'm glad I found them.

Reviewer Profile Photo Jack Bowers, on Google

They are very helpful

Reviewer Profile Photo Daniel Carey, on Google

My elderly mother is experiencing hearing aids for the first time, and the transition has not always been easy. If it weren’t for the amazing, knowledgeable staff—and the patience, encouragement, and support they have shown her—she may have given up in the beginning. Today, she is happy, confident, and once again enjoying conversations with family and friends. We are incredibly grateful for the care and compassion they have shown her. We feel like we have our mom back!!

Reviewer Profile Photo Annedrea Shelton, on Google

My first visit today at SoundWorks to get a hearing test and hearing aid recommendation. I was very impressed. Grant Robinson was the Hearing Instrument Specialist that I saw. He was very professional and explained everything to me in detail. Very patient also. The receptionist, Melissa was very friendly and professional also. I would highly recommend SoundWorks to anyone that needs hearing aids.

Reviewer Profile Photo Jo Ann Mitchell, on Google

Great experience!

Reviewer Profile Photo Joann Jacobs, on Google

Mr. robinson was a great help. Very professional

Reviewer Profile Photo Michael Martin, on Google

Very kind and friendly staff.

Reviewer Profile Photo Kim Huynh, on Google

The people that work here are amazing, understanding and very helpful

Reviewer Profile Photo Onyekachi Mgbaja, on Google

Very easy to work with and very affordable. They helped me set up a pair of inherited hearing aids by fitting and reprogramming them to match my particular hearing loss. It was a good experience.

Reviewer Profile Photo Steve Graves, on Google

Very thorough exam. Great customer service

Reviewer Profile Photo Ann Marie, on Google

Thank you for making my Hearing sensor extraordinary. I love having a neighbor business fill my needs. My wife has not had to shout at me in a long time. Special shout-out to Myesha, your professionalism is delightful. I'm grateful for your service. Pasta la Proxima

Reviewer Profile Photo Randy Briones, on Google

Awesome friendly people

Reviewer Profile Photo Cesar Frias, on Google

I was greeted immediately and warmly by the receptionist. The specialist was very friendly, knowledgeable, and did a very thorough exam. He answered my questions very thoroughly and explained everything really well. I highly recommend this clinic.

Reviewer Profile Photo Tifanie Forsberg, on Google

The doctor was very patient with me and and Handled me with are

Reviewer Profile Photo barbara cook, on Google

Very nice I wanted smaller hearing aids ones that y can not see will be vack

Reviewer Profile Photo Shirley Gipson, on Google

Staff is very professional and courteous.

Reviewer Profile Photo Lupe S, on Google

My experience with SoundWorks is always friendly and efficient. Miesha is the best!

Reviewer Profile Photo Mary Ann Dirickson, on Google

Tyler and Kendra, we’re both professional and polite . Tyler was willing to go the extra mile to work me into his schedule, he also showed me what I needed to know about hearing aids, and how they worked, he even helped set up my phone. Tyler is very knowledgeable . Kenda was very nice and helpful about scheduling my next appointment, working with my hectic schedule.

Reviewer Profile Photo Rocky Hoch, on Google

Tyler is very caring and takes his time explaining everything. The receptionist is always very pleasant and greets us with a great smil

Reviewer Profile Photo Theresa Trevino, on Google

Everyone was helpful in supplying the information I needed. The exam was very thorough. Nothing like I had years ago. Doc explained everything in a way I understood it. No pressure sales pitch just facts. What I decide is up to me. But I have all the information I need to make a better decision. Thank you.

Reviewer Profile Photo Bob Michael, on Google

The receptionist was friendly and helpful. I didn't have to wait long before seeing the specialist. He was very cordial and professional. I felt at ease and the hearing video was very informative. After a series of hearing tests it was determined I needed one hearing aid. The specialist discussed the cognitive deficiency of not hearing well and showed me different hearing aids. Together we chose the best one for me. I was able to wear it home the same day. They offer payment plans to fit every budget. Continous care and service for their hearing aids is guaranteed. I am very pleased with my experience.

Reviewer Profile Photo Vicki Burrow, on Google

I loved the experience and service. The doctor and staff were excellent. I was in and out in one appointment with hearing aid that worked. I can actually hear the birds sing and chirping. It’s wonderful and thank the staff for this wonderful experience… in the pic I have on the hearing aids, you have to Look really hard to see them!

Reviewer Profile Photo Michael’s Corner, on Google

Had a great experience the lady was truthful and helpful. She explained how crossover Hearing aids work and my ears were too small. I will go back if I have any trouble with the hearing aids I have and she said they would be happy to help me with them even though I bought them somewhere else.

Reviewer Profile Photo Peggy Moore, on Google

Very professional

Reviewer Profile Photo Donna Hart, on Google

I have had my hearing aids well over a year and am totally satisfied. The Soundworks staff are knowledgeable, professional, and are always happy to help with any question. I was concerned hearing aids would be an inconvenience to my active lifestyle—they not only have exceeded my expectations, but any hesitancy has been proven an unnecessary concern. Its so wonderful to not misunderstand or lose complete conversations. Don’twait; it’s well worth it with the products and assistance available through Soundworks!

Reviewer Profile Photo Tricia Menikos, on Google

Great people and great new technology!! I love my new hearing aids. They listen and help you make the best decision for yourself.

Reviewer Profile Photo Gail Knopp, on Google

Very knowledgeable and helpful answering my questions. Professionally taking care of my hearing aids . Thank you!

Reviewer Profile Photo Mike Miller, on Google

Everyone at Sound Works are very friendly and professional. The doctor I saw was very knowledgeable about hearing loss and hearing aids. I would definitely recommend them to anyone dealing with hearing loss!

Reviewer Profile Photo Janice Gallegos, on Google

Great experience and excellent care for me and my hearing aids. I would recommend sound works to anyone with hearing problems!!

Reviewer Profile Photo Mark Randle, on Google

We’ve had a great experience here. Karen is always helpful and kind. We really liked Sarah on our first session with her. Thank you.

Reviewer Profile Photo Shirley Fleming, on Google

My dad says he had a wonderful experience with this company and that Sarah explained everything well about his hearing aids upon receiving them.

Reviewer Profile Photo Christina Schultz, on Google

I always enjoy going here. The ladies are so friendly and helpful. They always find the time that works best for me!

Reviewer Profile Photo Ricky Brown, on Google

FINALLY, someone ACTUALLY knows to put on appropriate sizes. So I, just turned 18 and I can't go to pediatric ENT to get maintenance and stuff. But the last time I went, they changed my tubing- without permission at all. They made it INSANELY uncomfortable. Like after 20 minutes of wear, my ear literally turns red and hot due to it. I didn't know why, but I ain't diving 80 miles for that stupid thing (Dallas to Corsicana). And I tired of wearing it so I didn't bother. And as well, the screw on tube worn off, that it won't stay together. So I stopped wearing it due discomfort and fear of losing it. Turns out that stupid place put ADULT size instead of pediatric size. I, have dwarfism, I mean do I clearly look like a adult while being 4'8"? Of course being said, I use pediatric sizes. This isn't first incident I had with stupid, similar people. They don't take insurance (Welpoint) but they do service Phonak. To be more specific- the model is Nadal L70-SP

Reviewer Profile Photo Jesse, on Google

My experience with soundworks hearing center has been awesome they are very patient with the customers myself explained in detail everything I need to know. Makes me feel very welcomed thank you

Reviewer Profile Photo sharon ripley, on Google

The staff is very attentive to your needs. They are friendly and very helpful.

Reviewer Profile Photo Janet Dunaway, on Google

Best hearing specialist I have ever seen and Heard! Spends time and always helps me.

Reviewer Profile Photo Gloria Jones, on Google

Customer service was out of this world and helped me with knowledge and taught me about my ears love these professionals would recommend for everyone to use soundworks if you have hearing difficulties. The ladies in this office are the nicest most caring people I have ever meet in the medical field thank you both so much for the help and the conversations that we have had

Reviewer Profile Photo Amos Holland, on Google

Wonderful facility

Reviewer Profile Photo Andra nethery, on Google

Excellent experience. Everyone was extremely nice and very helpful. Anyika was very knowledgeable and gave me exactly what I needed. There was no pressure or upsetting. I highly recommend this business!

Reviewer Profile Photo sarah wallace, on Google

Absolutely spot on customer service. These ladies know what they are doing. Please if you need help with your hearing, I highly recommend visiting Soundworks Hearing Center in Cleveland,Tx!!

Reviewer Profile Photo Kevin Mc Donald, on Google

Very professional. Clean office dr very good took time explaining details n asking questions

Reviewer Profile Photo Anthony Walden, on Google

Always a good approach to me hearing better very nice and understanding 👍

Reviewer Profile Photo Willliam Bush, on Google

ANYIKA WAS VERY NICE AND PLEASANT TO WORK WITH

Reviewer Profile Photo Patsy Byrd, on Google

A good experience! The front desk gal and hearing technician were very friendly and professional!

Reviewer Profile Photo Vonnie Waddington, on Google

Wonderful people!!!!

Reviewer Profile Photo Laurie Patterson, on Google

I experienced a friendly relaxed atmosphere. I'm looking forward to my return visit.

Reviewer Profile Photo Jeanne Hendrix, on Google

The staff is awesome couldn't ask for a better place to go

Reviewer Profile Photo Marie Wilbanks, on Google

Since the first time coming here a few months ago I can hear again!! I was so excited when I found out my hearing aids were bluetooth and waterproof. If you live in Texas with this heat you definitely need waterproof. Mandi and Christian are the absolute best, it’s like going to visit friends every time I go. Thank you Mandi and Christian!!!!

Reviewer Profile Photo Vickie Shutter, on Google

I loved my experience with sound works in Burleson.Mandi is awesome and showed me by the tests what my hearing is and let me look inside my ear at my ear drums. The hearing aids are small and fit my ear perfectly. I will have a couple more visits to make sure they are working correctly.They get 5 stars from me.

Reviewer Profile Photo Brenda Kay Shelby, on Google

SoundWorks are very professional, on time and listen to the patient and do everything they can to fill the patient's needs. Wouldn’t go anywhere else!

Reviewer Profile Photo David Boyd, on Google

The entire office is cheerful, prompt, patient, thorough, helpful and everything that is good. Highly recommend!

Reviewer Profile Photo Pam Grissom, on Google

Mandy was patient, personal and professional. She helped me understand how to make adjustments on my hearing aids in a way that others had not taken the time to do.

Reviewer Profile Photo Jana Tatum, on Google

On time. Very knowledgeable and helpful. Taking care of my needs.

Reviewer Profile Photo Paula Ibsen, on Google

My experience was awesome. The front desk person was very professional and nice. The specialist was awesome as well. I loved the atmosphere of the place.

Reviewer Profile Photo Alice Powell, on Google

Very helpful and efficient from the front to to Adiologist

Reviewer Profile Photo Laura Longerbone, on Google

Karen is always so friendly and helpful. Today was the first time I met the new lady. But she was very kind and helpful.

Reviewer Profile Photo Ricky Brown, on Google

Thanks for taking care of my moms hearing

Reviewer Profile Photo Nancy Ivy, on Google

Friendly and timely, not having me wait long. The only negative was the high price.

Reviewer Profile Photo Adora Bedartez, on Google

Friendly & informative

Reviewer Profile Photo Linda Brackenridge, on Google

Sound Works in Athens, Texas is the best around in East Texas. Friendly knowledgeable of the products that they provide and quick and efficient service at this location.

Reviewer Profile Photo Teresa Meek, on Google

The experience was great, everybody was patient, kind and informative. cant wait til my next appointment to receive my hearing aids, so I can hear what I haven't.

Reviewer Profile Photo Ginger Holcomb, on Google

Very friendly and easy to communicate with. Professional

Reviewer Profile Photo Stan Fernald, on Google

Friendly, accommodating, great communication

Reviewer Profile Photo Ginger Morton, on Google

I had a great experience, everyone was so great and professional explaining everything in detail that I could understand.It's one of the greatest investments I've ever made!

Reviewer Profile Photo Joe Sullivan, on Google

Very caring, helpful, and kind people.

Reviewer Profile Photo Callie Estep, on Google

I have had great service at SoundWorks Athens.

Reviewer Profile Photo Sue Williams, on Google

We have known the Jones family for many years and their patients are treated with concern and special care.

Marilu Basham McClellen, Via Facebook

I have known the Jones family for years. They truly care about their customers and their employees. A Wonderful company!

Lauren Garner Davila, Via Facebook

The Jones family has taken excellent care of my hearing needs for some 8-9 years. Their care opened a whole new world of sound for me!! We have known the Jones family for 40 plus years, and look forward to JJ and Melissa, along with Dr. Anton, providing good hearing care for years to come!

Charles Ed Doyle, Via Facebook

An amazing company! My grandmother wears their hearing aids. So impressed with their individualized customer care. They treated my grandmother like she was their only patient. Fitting her with the perfect hearing aids for her based off of her individual needs. I cannot praise this company enough! 5 star, first class employees and facilities with care, A++++

Beth Watts Fletcher, Via Facebook

Can’t say enough good things about this company and the compassionate and skilled hearing care providers that serve the people of their communities.

Ann Rohner, Via Facebook

SoundWorks is wonderful! They have helped several family members, with great results!

Andrea Halbach, Via Facebook

“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”

Patricia D.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.

As a musician and director of a 150 voice choir, my hearing is very important. When my hearing started to decline very rapidly I went to SoundWorks Hearing Centers. With the expertise of Irene Jones and Dr. Larry Anton, I was fit with hearing aids that have allowed me to continue my musical career. Their personal approach and concern for these wonderful instruments working perfectly, help to make this transition easier.

Bill Pearson, PraiSingers, Director