We are rated 4.9 out of 5 stars based on 3882 reviews on Google.
Read what some of our patients have to say about our staff and our office!
A little hard to get ahold of., but the service was good.
Very professional, knowledgeable, and friendly staff. Highly recommend if you have any questions about your hearing.
Courteous and Friendly Person. Front Personel are also very friendly. Thank you all.
Fantastic hearing specialist, Mandi. Fantastic service!
Ladies were very friendly and knew their business . Very good experience for my first hearing aids
Thanks Mandi for helping me hear again . And both of you ladies were both awesome and a pleasure to do business with .
Very good service explained everything about testing the results and cost. Very pleasant experience.
I take my Mom to SoundWorks Hearing Center in Cleburne, TX to have her hearing devices cleaned & serviced. It is a small business & they are helpful, very friendly & accommodating with quick in & out service. Highly recommend.
Did a awesome job helping me with my hearing aid .
I am so impressed with the care, testing and visit I had today. Phillip Gandy was knowledgeable and explained everything. I appreciated how he listened and took the initiative to check my existing hearing aides. I really feel comfortable and trust him with my hearing needs. Thank you!
Nice curious and fast service.
Very organized, knowledgeable and friendly.
I went to the one in Jasper Tx. Very friendly staff and ordered mu hearing aids. Looking forward to seeing them again when I get them
Very professional and friendly👍👍👍👍👍👍
Spent alot of time answering all my questions...let me wear for free for a week,, that's so importante!!! For first time wearer. Adjusted for optimal sound.. really good.
Very informative
I had the best experience at this office! The Dr is very knowledgeable and very helpful! I left feeling great about everything he had went over with me!
Was treated very kindly and very professionally. I find Kevin and his staff very easy to talk to and the explain everything very well yo me Appreciate there help finding the suitable hearing aids for me
Friendly people made you feel at ease. Understanding your problems and took time to resolve all issues.
Kevin is always so caring &helpful to Larry & always teaches him even more benefits with his new aids. Larry is hearing better than ever. And the receptionist is always so helpful &friendly at the location & when calling
"Texas friendly" here. Honest and thorough. Let Kevin help you with your hearing concerns.
The staff are amazing at Soundworks! Always friendly, professional, and courteous. I am one of those that has a very busy schedule and need to change my appointment times at the last minute…they never complain! They will have my business for as long as it takes!
Excellent place, they make me feel welcomed. Always polite and very helpful. Thank you so very much.
They are the best friendly and take care of their customers. I would recommend them to anyone who needs hearing aids.
I was treated very kindly and Amber was very professional. I would recommend them to anyone.
I finally had my first real visit that wasn’t an emergency hearing aid repair and I was very impressed with the entire process and friendly atmosphere. They’ve previously helped me out twice, once when I washed my hearing aids in the washer (for about 10 mins before realizing it) and another trip when one microphone failed. They were able to fix me up both times in a matter of minutes so I could return back to work and socialize! I’m so glad I’ve found a great place to service my hearing aids!
They are always so sweet and helpful. Never fail to solve our problems. Highly recommend them.
Efficient, friendly.
Thank you for all the wonderful help.
I recommend everyone to visit everything was explained well I’m making a good decision see you soon
Having problems with sound quality with my hearing aids. Amber took care of the problem in less than 10 minutes! Very, very happy!!
I dropped in without appt and they took care of me right away.
Recently relocated to Lufkin from Houston and wanting to get established. SouthWorks Hearing Center was one I reviewed on the internet, being they serviced my current type of Hearing Aids. Two days ago I was in need of a minor repair. My experience from the friendly receptionist to the other staff including the owner was met beyond expectations. All were very knowledgeable and enjoyed their profession. I strongly feel established in Lufkin with a Hearing Center equal to and/or the service in Houston.
I went to get a hearing test and hearing aid services and Mr Glen and his secretary were very curteous and helpful. I would recommend them to my family and friends. Thank you
The people are so helpful and kind. They got me a pair of hearing aids I’m just a couple of weeks. My family and friends are very happy. lol. I would recommend anyone with a hearing problem to go to them. They are the best.
Consistently knowledgeable, helpful and friendly staff - it’s been a pleasure to be one of their patients for nearly three years now!
Great
Prompt and helpful, answered all my questions and even gave me a loaner charger while I wait for a new one. Highly recommended.
Great attention to care A focused Dr visit with personalized care.
I like the doctor, I like the receptionist thank you for treating me
Been going to this great clinic for my yearlys.....Such fine ,warm, friendly, and respectful people. Highly recommend!!!!
Friendly professional knowledgeable, and affordable
They are ALWAYS so helpful here!! Great place to get help with your hearing problems!!😃
Glen and staff are always kind and helpful. I really would like to give a shout out to everyone that needs hearing aids, adjustments new parts or fixes to go see Glen York at Soundworks in Weatherford.
Best service ever. Love both Kelly and Cindy!!
Easily explained everything that was going on with my mother‘s hearing and her hearing aids. Will continue to use Sound works for any needs that we have.
Friendly and personal service.
10/10 would recommend. The front desk lady is a dream to work with!
Soundworks in Tomball was so helpful and supportive. The receptionist was kind and very accommodating. The clinician was great. He shared important incites and then let me try on a pair of hearing aids so I could experience the difference.
These people know what they are doing. You can feel it when you enter their office. No need to I look further.
Very friendly and helpful. A homey type atmosphere.
My parents were treated with respect and professionalism.
They are very nice and took time to explain everything. Cindy at the front desk is very pleasant to talk to.
Very professional yet family like atmosphere, super clean facility and adequate equipment it was definitely worth the 40 minute drive …💙💙✨🤲🏿
Thank you, Kelly for such a wonderful Experience. I am very happy with my hearing now.
Very professional and efficient
Absolutely loved the KIND AND FRIENDLY SERVICE THAT WAS GIVEN TO ME HERE...
Very nice, willing to work with difficulties. Highly recommended.
They are a very personal and professional staff, great place to get your hearing checked out.
Wonderful folks there! So compassionate and professional! My Dad could finally hear, he almost cried… we highly recommend!
Great people who are very professional and helpful.
Very fast service. No wait time. Tyler Simpson takes his time and explains and answers all your concerns. Very pleased with Sound Works and The Tyler Simpson office. Will not go anywhere else for this service!!
SoundWorks in Palestine is truly exceptional. Every visit has shown me just how knowledgeable and skilled their team is. What I appreciate most is their patience—they never rush, always explain what they’re doing, and make sure I’m comfortable with every adjustment. They’ve been incredibly committed to helping me get my hearing exactly where it needs to be. That level of care and dedication is rare. I’ve felt supported, listened to, and genuinely valued throughout the entire process. If you’re looking for a place that combines expertise with compassion, SoundWorks is the place to go.
The office staff and the technician was very warm and sincere. Even though I made it clear that I wasn't in the position to buy new hearing aids, they treated me like royality!
Very nice and personable crew here. They are always so helpful anytime you need them
Great service ! Will recommend.
Prompt service, friendly, caring employees. Would recommend.
Kimberly Willingham was very helpful. She is very knowledgeable. A five star from me..
The people here are first rate. Very helpful
Love the service
Very nice receptionist & testing was explained fully
Kimberly is personable & knowledgeable.
First time visit for myself. Dad had used them for many years. They tested my hearing and determined what we already knew. I need hearing aids. Very nice and capable. I’ll be returning for a fitting tomorrow. They’ve been great so far!
Great staff. Did what was expected. Thank you!
Very Profesional. Answered all my questions in a manner I could easily understand . Listened to my concerns and offered solutions. Very patient and engaged with solving health problems. Excellent experience.
They were all wonderful, Kimberly was patient with me and answered all my questions. She went through everything with me and help me understand what everything .
Credit card purchase over the phone of supplies. Courteous, informed, and efficient staff. Flawless & pleasant.
Excellent.
This was great, I was unsure what to expect and these guys walked through this somewhat awkward time of admitting age is caching up to us all. I 100% recommend!!! Feindly, caring folks!
Very friendly and detailed. Will definitely be using them again.
Excellent service recalibrating my hearing aids. Highly recommended.
Kind, helpful and wonderful to work with. I live at escape Care Center and will make announcement how personal and helpful Sound Works in Livingston is Thank You you
Best people and service you'll find
Everything was great 👍
Another great visit to Livinston TX SoundWorks. Love the employees. Very friendly and they always take great care of us and our hearing aides!
They are professional and friendly I Have enjoyed their services for over 4 years.
My previous set of hearing aids never worked well, and then just quit. I went to SoundWorks and got the right size (the others were too big for me!!) Now I can hear the second hand clicking on the clock on the wall! I hadn't heard that for so long, I forgot it even had a sound! I definitely recommend them!
We had a wonderful experience at SoundWorks in Livingston. Initially we worried that our trip to troubleshoot our device was in vain. But Ruby saved the day. She correctly identified the problem and fixed it. It is now working perfectly, thanks to her knowledge, professionalism and kindness. We are sincerely grateful to her and will definitely return to SW in Livingston for future appointments.
I really like soundworks. The follow up appointments they did with me really helped me get my hearing aids tuned and set up. They do a great job and the experience is on going. I was in there today with a problem.
I thought something was wrong with one of my hearing aides because I couldn’t hear anything. I called Soundworks and explained the problem. They got me in to the Liberty location quickly. They cleaned my hearing aides and figured out the problem....user error. I'm technology challenged!🤷♀️They got them up and going and they did it fast. They are great in the Cleveland & Liberty locations!
It went well
I had a major impacting in both ears, and could barely hear from one. They fit me in same day and removed a ton of wax and dead skin buildup. I walked out hearing like I did in my youth. Super friendly people. Highly recommend.
Very friendly staff. I felt very important. Thank you
It was a Wonderful visit it always has been could not get any Better.
The hearing healthcare specialist Anyika was great .. very patient, she explained each process for earring aid fitting. My husband and I were very pleased. The receptionist Connie was very nice also.
Excellent new audiomitrist that really listened to my issues and came up with innovative solutions.
The young lady that conducted my hearing test was very kind and courteous. I wish I had gotten her name. Everyone that I have dealt with so far has been very caring and they’re very thorough with their testing. I can’t wait to get my new hearing aids.
Great experience always!
Very friendly people. Went in and got a hearing test and was out with a new pair of hearing aids. Staff was very polite and explained everything very well. Would highly recommend.
As always, ladies there are extremely polite, courteous and helpful not to mention down to earth. Love visiting with them as well as just generally good folks.
Very friendly staff and Dr. Kay explained everything that’s going on with my hearing and suggested that I get new hearing aids cause mine are almost 5 years old. I highly recommend this place.
Very friendly and accurate on explaining everything I will recommend it to all my friends. Thank you very much for helping me
They are great people know what there doing.!!
On time very professional and clear explanation
Staff is very nice. Answers all questions. Would recommend to others.
Very welcoming, patient, and kind reception! She makes the whole experience!!
I took a family member who has worn hearing aids for years but no longer hearing well. We left with new hearing aids and the gift of hearing again. So thankful. Dr. Kay was wonderful.
Always friendly and helpful with any issues or questions.
Really nice people. Dr explained everything very good. Answered my questions
Dr Kay is great. Very patient and kind. Listened to me.
Always tries to help.
Available when I need help and supplies
Very thorough and patient. Way better than the other hearing place by Discount Tire.
Being able to see inside my ears was amazing and the people there were amazing as well!
Will is so great at taking care of his clients and helping us in every way he can. He's great to work with, takes his time, and listens.
Will is very knowledgeable and helpful with both choosing and ongoing adjustments to my hearing aids.
Great customer client care service and support
The staff were pleasant and efficient. I was treated with respect and the examination was thorough. Results and options were explained well. Very pleased
Quite helpful
Will is always so personable and helpful! SoundWorks has truly changed my life when it comes to hearing. I’m forever grateful for the outstanding service and support they’ve provided me.
Very sweet people to work with on alllllll our hearing needs!!!!
Glen was very helpful and explained my condition very well. The proof will be when I receive the devices I purchased. Thus far, I’m pleased with the service I received.
Prompt, professional and personable. Glenn explained process well in easy to understand terms.
Service was great.
Staff is always very friendly and helpful, nothing but good service the last 3 yrs
My experience was wonderful! Glen was very compassionate and understanding- very patient. He worked very professionally to set my hearing aids to a comfortable level. Glen was very informative and knowledgeable.
Good professional hearing people that care
My wife and I moved to Weatherford TX almost 6 years ago, and I'm very glad that I found SoundWorks to help me with my Hearing Aids. Glenn York, (Hearing Instrument Specialist) and his assistant have been very kind and helpful. I just purchased their Starkey Omega AI hearing Aids and they have been the best that I have every had. I strongly recommend that if you live near or in Weatherford or Granbury, and you have been wanting to find a quality Hearing Center, then you should definitely meet the SoundWorks team and have them help you!
Specialist Glenn York and Sheri present a professional, friendly and willingness to help those they care for. I would highly recommend them to anyone in the area looking for the best care for anything related to hearing aid needs.
Hi when I had my hearing test this morning Im sorry but tears came to my eyes because I realized how bad my hearing was. Then more tears came to my eyes when the sound works team put their heads together and figured out how I could pay for better hearing that sound works can provide.
Very professional and knowledgeable. Great experience all around
Wonderful doctor and staff.Cant wait to dobusy with them. Quinolyn Arceneaux ❤️
Great experience!
Mr. robinson was a great help. Very professional
Wonderful staff very friendly and caring to my needs.
It was a wonderful experience. I felt heard, and treated with respect and dignity. My hearing devices were updated and everything was resolved within a few minutes. This was possibly the best experience I’ve ever had with the service industry. Thank you very much!
Great service and professionalism.
Excellent and friendly professional service for drop in no appointment. Thanks.
Really nice staff, great explanations for everything. The consultation went really well. Would definitely recommend.
Grant Robinson and his staff at SoundWorks have taken such great care of my dad. They’re knowledgeable, kind, and always go out of their way to make sure he’s comfortable and supported. Their patience and personal attention mean so much to our family.
I stopped by on 6/10/26 to get an appointment. I was seen the next day and did not had to wait. I was in oand out in less than an hour. Everyone I met there was great!
Grant is the best!
Courteous
The doctor was very patient with me and and Handled me with are
Very nice I wanted smaller hearing aids ones that y can not see will be vack
Staff is very professional and courteous.
My experience with SoundWorks is always friendly and efficient. Miesha is the best!
Office visit was comfortable. Staff was very nice. Dr. Goes over results and explains perfectly.
Staff was friendly and professional.
Everything went smooth, from entry paperwork to testing. No problems here!
Outstanding customer service and professionalism
Always great service.
Friendly, reliable always.
Miesha is the best. She helped me thoroughly from my first call, figuring out my Dad’s insurance back and forth til we got it solved. Dr there was also detailed and informative. I recommend
All personnel were competent, capable, informative and wonderful to help my hearing loss. Only problem was there was no Irish voice!
Tyler was very professional and checked my hearing. He explained much about hearing aides. But he would not give me a copy of my results unless I paid $120.00.
Everyone was very friendly and welcoming. Very appreciative for the exam and feedback. Thank you!
There's no words to really describe how great a place they were wonderful to me the care I received was far beyond what you would expect the doctor talked to you not at you your a human being not just a number a very pleasant place
Everyone was helpful in supplying the information I needed. The exam was very thorough. Nothing like I had years ago. Doc explained everything in a way I understood it. No pressure sales pitch just facts. What I decide is up to me. But I have all the information I need to make a better decision. Thank you.
Had a great experience the lady was truthful and helpful. She explained how crossover Hearing aids work and my ears were too small. I will go back if I have any trouble with the hearing aids I have and she said they would be happy to help me with them even though I bought them somewhere else.
Very professional
I have had my hearing aids well over a year and am totally satisfied. The Soundworks staff are knowledgeable, professional, and are always happy to help with any question. I was concerned hearing aids would be an inconvenience to my active lifestyle—they not only have exceeded my expectations, but any hesitancy has been proven an unnecessary concern. Its so wonderful to not misunderstand or lose complete conversations. Don’twait; it’s well worth it with the products and assistance available through Soundworks!
Great people and great new technology!! I love my new hearing aids. They listen and help you make the best decision for yourself.
Very knowledgeable and helpful answering my questions. Professionally taking care of my hearing aids . Thank you!
Everyone at Sound Works are very friendly and professional. The doctor I saw was very knowledgeable about hearing loss and hearing aids. I would definitely recommend them to anyone dealing with hearing loss!
Great experience and excellent care for me and my hearing aids. I would recommend sound works to anyone with hearing problems!!
We’ve had a great experience here. Karen is always helpful and kind. We really liked Sarah on our first session with her. Thank you.
My dad says he had a wonderful experience with this company and that Sarah explained everything well about his hearing aids upon receiving them.
I always enjoy going here. The ladies are so friendly and helpful. They always find the time that works best for me!
FINALLY, someone ACTUALLY knows to put on appropriate sizes. So I, just turned 18 and I can't go to pediatric ENT to get maintenance and stuff. But the last time I went, they changed my tubing- without permission at all. They made it INSANELY uncomfortable. Like after 20 minutes of wear, my ear literally turns red and hot due to it. I didn't know why, but I ain't diving 80 miles for that stupid thing (Dallas to Corsicana). And I tired of wearing it so I didn't bother. And as well, the screw on tube worn off, that it won't stay together. So I stopped wearing it due discomfort and fear of losing it. Turns out that stupid place put ADULT size instead of pediatric size. I, have dwarfism, I mean do I clearly look like a adult while being 4'8"? Of course being said, I use pediatric sizes. This isn't first incident I had with stupid, similar people. They don't take insurance (Welpoint) but they do service Phonak. To be more specific- the model is Nadal L70-SP
Customer service was out of this world and helped me with knowledge and taught me about my ears love these professionals would recommend for everyone to use soundworks if you have hearing difficulties
Wonderful facility
Excellent experience. Everyone was extremely nice and very helpful. Anyika was very knowledgeable and gave me exactly what I needed. There was no pressure or upsetting. I highly recommend this business!
Absolutely spot on customer service. These ladies know what they are doing. Please if you need help with your hearing, I highly recommend visiting Soundworks Hearing Center in Cleveland,Tx!!
Very professional. Clean office dr very good took time explaining details n asking questions
Always a good approach to me hearing better very nice and understanding 👍
ANYIKA WAS VERY NICE AND PLEASANT TO WORK WITH
A good experience! The front desk gal and hearing technician were very friendly and professional!
The Dr was very attentive to my issues. I left being able to hear for the first time in years. They really listened to me.
These people are knowledgeable and very professional! I always have a great experience!
The staff were fantastic! So thoughtful and caring 💕
The staff is awesome couldn't ask for a better place to go
Since the first time coming here a few months ago I can hear again!! I was so excited when I found out my hearing aids were bluetooth and waterproof. If you live in Texas with this heat you definitely need waterproof. Mandi and Christian are the absolute best, it’s like going to visit friends every time I go. Thank you Mandi and Christian!!!!
I loved my experience with sound works in Burleson.Mandi is awesome and showed me by the tests what my hearing is and let me look inside my ear at my ear drums. The hearing aids are small and fit my ear perfectly. I will have a couple more visits to make sure they are working correctly.They get 5 stars from me.
SoundWorks are very professional, on time and listen to the patient and do everything they can to fill the patient's needs. Wouldn’t go anywhere else!
The entire office is cheerful, prompt, patient, thorough, helpful and everything that is good. Highly recommend!
Mandy was patient, personal and professional. She helped me understand how to make adjustments on my hearing aids in a way that others had not taken the time to do.
On time. Very knowledgeable and helpful. Taking care of my needs.
My experience was awesome. The front desk person was very professional and nice. The specialist was awesome as well. I loved the atmosphere of the place.
Very helpful and efficient from the front to to Adiologist
Very warm, greeting and connection with the front desk he was extremely helpful, respectful and friendly
Fast easy and detailed
Friendly & informative
Sound Works in Athens, Texas is the best around in East Texas. Friendly knowledgeable of the products that they provide and quick and efficient service at this location.
The experience was great, everybody was patient, kind and informative. cant wait til my next appointment to receive my hearing aids, so I can hear what I haven't.
Very friendly and easy to communicate with. Professional
Friendly, accommodating, great communication
I had a great experience, everyone was so great and professional explaining everything in detail that I could understand.
Very caring, helpful, and kind people.
I have had great service at SoundWorks Athens.
On time, professional and thorough
I had my first visit today Soundworks and it was wonderful. Sarah and Karen were welcoming and I felt very confident in the results of my hearing test and recommendation for my hearing health. The exam was thorough and she went over all findings in a way that was easy to understand. Highly recommend this office
Dennis needed hearing aids. Thank you ladies for getting him all set up. You are all amazing to work with. Thank you so much
We have known the Jones family for many years and their patients are treated with concern and special care.
I have known the Jones family for years. They truly care about their customers and their employees. A Wonderful company!
The Jones family has taken excellent care of my hearing needs for some 8-9 years. Their care opened a whole new world of sound for me!! We have known the Jones family for 40 plus years, and look forward to JJ and Melissa, along with Dr. Anton, providing good hearing care for years to come!
An amazing company! My grandmother wears their hearing aids. So impressed with their individualized customer care. They treated my grandmother like she was their only patient. Fitting her with the perfect hearing aids for her based off of her individual needs. I cannot praise this company enough! 5 star, first class employees and facilities with care, A++++
Can’t say enough good things about this company and the compassionate and skilled hearing care providers that serve the people of their communities.
SoundWorks is wonderful! They have helped several family members, with great results!
“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”
“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”
As a musician and director of a 150 voice choir, my hearing is very important. When my hearing started to decline very rapidly I went to SoundWorks Hearing Centers. With the expertise of Irene Jones and Dr. Larry Anton, I was fit with hearing aids that have allowed me to continue my musical career. Their personal approach and concern for these wonderful instruments working perfectly, help to make this transition easier.