Patient Reviews

Absolutely Amazing Experience from start to finish. I couldn't find a same day appointment to get wax removed from my ear after not being able to hear for 2 days and they took care of me, cleaned my ear gently and restored my hearing. I recommend SoundWorks to Everyone. Dr Tawanna Worlds 🌎

Imfertile tworldsttc, on Google

I am so pleased with the professional yet warm and accommodating staff at SoundWorks Hearing Center. I needed the time adjusted on my appointment with the doctor. It was adjusted immediately. When I meet with the doctor he is very concerned and thorough to ensure that my hearing aid is working properly. Patricia Ashley

patricia ashley, on Google

I have been wearing hearing aides since 1983. I have used Sound Works a number of times now and find them to be very professional and accommodating. With each visit Glen has solved my problem. I have recommended them to several of my friends one of which purchased aids.

Ava Gale Smith, on Google

I recently purchased some new hearing aids and I love them. I have not been able to hear this well in many years. Glen and the staff at SoundWorks Hearing Center in Arlington have been great in helping me get my hearing aids adjusted to my hearing test specifications. I highly recommend SoundWorks.

Hayden Brian Templeton, on Google

Phillip and Melissa are fantastic. I have been going to them for over three years. They always have gone above and beyond to help me. Whenever I need my hearing aids serviced they have taken care of everything. Because of my disability Phillip often meets me at my car if it's just a quick visit. You can't ask for better people or customer service. They will make sure that your hearing aid needs are met. I will definitely get my next set of hearing aids from them when it is time. The Burleson office is great.

Paul Hanson, on Google

The staff was friendly, and very efficient. The exam was indepth and was explained to me about the results and what I needed.

Travis Mitchell, on Google

Did a great job and fullnof knowledge. Exsprience for the first time was great i really recommend this place

Jon Milledge, on Google

I went to Sound works today for my hearing checkup. I was in and out within 10 minutes. Kelvin was very nice and did a great job. I really like Sound Works. Their the best place to go get your hearing checked, and get hearing aids.

Edith Kenney, on Google

Dr was so friendly and knowledgeable. He understood what I was saying and explaining. He couldn't help me. ( different issue for a medical dr)but he did send me in the right direction. I recommend anyone to go see him.

Tammy Jenkins, on Google

Very kind, and ready to listen to any concerns you might have. Patience is outstanding. Been going there approximately 5 years, and no complaints or concerns do I have. I am very pleased at their work. Kevin is the best. I would highly recommend these folks.

Eddie Jordan, on Google

Excellent service! Amber was extremely knowledgeable and helped us through the whole process. Well, highly recommend.

Chris Ward, on Google

I scheduled an appointment for my husband hoping for some relief from his tinnitus. Our appointment was today. We had no wait which was great! But it gets better…Amber was phenomenal. She listened to my husband explain what he noticed with his hearing. She asked questions then did testing. Once completed she showed us the results. We had no idea how much hearing he had actually lost. Thankfully Amber recommended a hearing aid that not only helped with his hearing but has almost stopped the ringing in his ears! Amber explained that they had the hearing aids in stock and we would be able to leave with them today. She spent time adjusting the noise levels so they were comfortable for him. Tonight we listened to the birds sing and the wind blow together for the first time in years. For anyone suffering from tinnitus or hearing loss, we highly recommend SoundsWorks. These aren’t your grand parents hearing aids. They can be adjusted to fit your hearing needs. SoundWorks is amazing. If we could give 10 stars we would. Thank you!!!

Dana Jackson, on Google

Seems they didn’t manage to get my name right but that’s ok. They were extremely helpful in giving me options. While my high pitch hearing ability is great, my mid and low tone are below average making most communications sound muffled. This put me in a place where I can go without assistance but do benefit from hearing aids. They gave me several options to move forward. Thanks so much.

Ben Reynolds, on Google

We had a great experience with Sound Works. The staff worked with me to get an appointment for my father. Amber was incredibly patient and kind in working with us to access the level of his hearing loss. She was not “pushy” in terms of if and what he was should purchase. Outstanding care. We appreciate it.

Thomas Hensley, on Google

I've had my hearing aids for almost a month now, and have been very happy with them. I'm surprised at how long the batteries last as well. Only drawback is the fit is so comfortable I forget I'm wearing them and almost got them wet in the shower a couple of times. The service at the Camp Bowie location was top notch and thorough. I definitely recommend them and will use them again. Very good service and professionalism. Chuck, Fort Worth

Charles Martin, on Google

Excellent customer service. I received the most comprehensive hearing examination that I have ever had. Dr Raven and Karen Nelson were very attentive and patiently made every effort to be sure that I understood every aspect, answering all my questions about my new hearing aids.

Murray Gentry, on Google

I have to say I really had a great experience at Soundworks. I had gone to another hearing center in Weatherford and it seemed all they were interested in doing was selling me their most expensive hearing aids. I found the audiologist at Soundworks really took her time in evaluating and testing me and only recommending what she thought I needed yet explaining clearly all of my options. They were professional and courteous and thorough.

Mary Jo Foster, on Google

The lady at the front desk was a pleasure to work with. The prices were a little high. I was not expecting to pay as much as Required. That’s just the way things are these days. Your services were good.

C T Garrett, on Google

Highly recommend SoundWorks Hearing Center and Dr. Raven. She is very attentive and patient, making certain you understand how to use your hearing aides to their full potential. I am very pleased with my new hearing aide and so is my family!

C Strickland, on Google

I have had hearing aids for years from a great audiologist in another town who has retired, and needed a follow-up. Nicole was amazing. She listened to my unique needs (hereditary issue, not typical hearing loss) and worked with me for weeks to help settle me into a new set of hearing aids that is much better than what I had before. In my experience, she really engages with you as a patient and strives to find the best solution to help you out. Can't say enough positive about my experience here.

Stuart Smith, on Google

Excellent support from the whole personal at the front desk and the technician, who provided proper instructions on how to operate, maintenance and adjust the hearing aids. Also, she was helpful on providing information about the warranty of the hearing aids.

HENRY MELENDEZ, on Google

Erin was great! She was very helpful and patient. She treated us like family! Couldn't be happier!

Karen hall, on Google

Due to a transportation company's faux paus they went above and beyond to help me invade their office space until they had to close. They got the manager/owner of the strip center to allow me to stay in his space until transportation finally showed up! Overworked ladies with very limited time to eat. Very nice!

Tina Christine McCoy, on Google

Had my scheduled appointment today for sound level adjustment, cleaning, and uploading of Thrive App. Met with William's "replacement", Judy. Had a very pleasant appointment. Will miss William; but, happy that he has moved to a location more convenient for him. Will return in four months for follow-up appointment with Judy and Erin. *****

Pat Patterson, on Google

I had a very pleasant experience at SoundWorks hearing center in Tomball. Everyone was very professional. Judy did my hearing test and explained the results in plain talk. She explained the difference in the hearing aids and did not use any sell pressure talk. She answered all my questions. I was very pleased with the whole experience.

Alberta Collins, on Google

These were very professional and very informative. The Dr was gentle while looking in the ears with cameras and doing the hearing test and was a great experience

Renee Shelton, on Google

Sound Works has NEVER let me down in any way regarding my hearing loss due to loud noises. They have gone beyond all obstacles and roadblocks. I love my hearing aids and proud and honored to be a part of their success. Happy customer I am.

David Perou, on Google

Neat and clean office with great staff. Only marked them down because they still have Covid signs everywhere, and eye dr and wore a mask and gloves the entire time. When you go to get your hearing checked and have a hard time hearing already, I don’t want to strain to hear through a mask. Plus, the pandemic has ended, can they just move on and get over the mask thing? If I chose to follow up, it would be with a place that doesn’t wear masks…

Marla Naylor, on Google

As always I had a pleasurable experience with the team at Sound Works in Palestine. They are very courteous and very professional in taking care of my hearing needs!

Roy Shull, on Google

Tyler and Kendra always took good care of my mother’s hearing needs and I wouldn’t have chosen any other place when it became MY turn to need devices.

Vanessa Goodwyn, on Google

Completely pleasant atmosphere. Everyone was knowledgeable and took the time to explain everything in everyday terms. An amazing experience.

Tom Hartos, on Google

Excellent customer and Kevin was very professional, knowledgeable, and friendly while taking care of my mother. Thank you!

Annette Thomas, on Google

Very helpful. Amazing service. Very nice folks work there. I can’t remember the name of the man that tested my hearing and fitted me for hearing aids but I felt like he was very sincere helping my hearing loss situation. I’d recommend to anyone.

Corey Stover, on Google

I will be more than happy to recommend this place. Kevin Hight was good professional explained everything. And his staff she was good professional at her job

Joseph Cashin, on Google

Kevin and his staff are always thorough in taking care of our hearing needs, as well as offering caring for our personal challenges when they know we have them.

Jon Pitts, on Google

Soundworks employees are both friendly and professional. My husband stopped without an appointment with a hearing aid issue and they worked him in and resolved the issue. They always go the extra mile.

Margaret Garcia, on Google

The office staff and audiologist Will were very kind and professional in providing me with my hearing test.I definitely recommend these professionals for hearing care services.They were awesome!!!.

Irene Williams, on Google

Good service. Just need a new receiver for my right hearing aid. The one I have is too long.

Donna New, on Google

Nice and clean environment, Excellent customer service and if they can't help you then they no who will. SoundWorks is the best love them 🤗🤗

Jenifer Ireri, on Google

Mr. Langston is awesome! He is personable, caring, always taking time to answer questions, and very knowledgeable. I am so thankful to have him in our community. Also, his staff is friendly and helpful. I highly recommend checking this place out!

Crystal Hearren, on Google

The staff at Liberty are very friendly and professional. The staff is knowledgeable and efficient. There is no wait time for appointments or visits. I always feel like I have had a visit with friends and look forward to each visit.

Patsy Pierce, on Google

I really appreciated the kindness of the staff there. I was nervous at first because I knew I had a hearing problem, but they quickly made me feel comfortable and welcomed. The hearing specialist was friendly and professional. I was impressed with her examination. I would recommend anyone to go there. I will go back for all my hearing needs. And will recommend my family to go there also. Thank you SoundWorks.

Diane Antee, on Google

The staff at the Liberty Office were very kind and knowledgeable. They took the time to explain different options and how they would work with my hearing loss. I would recommend them to others in the future.

Jamie Bowes, on Google

My experience with getting my hearing tested was a positive one. The tester was very helpful and knowledgeable. She was able to walk me through. I’m thankful to have such a reliable company to work with me.

Sheryl Dudley, on Google

It was an awesome experience. She took her time and was very gentle. She explained every step of each procedure and helped me to understand the results. I would definitely recommend to friends and family.

Just Me, on Google

This experience was so seamless and painless. I was in and out quickly with no wait time. I highly recommend anyone needing a free hearing test to stop in or book an appointment! Highly recommend

Barbara George, on Google

Dr. Kay and her team are remarkably competent, professional and there to serve the needs of those coming into their Lake Worth SoundWorks Hearing Center. My needs were carefully assessed through sound technological processes and I left knowing my situation and options. Thank you very much!

Ron Horton, on Google

They made my appointment for 28 July. It was a pleasant experience--the desk clerk was very friendly and Dr. Kay was very supportive. She explained the significance of wearing my hearing aids daily instead of on Sundays only. I thought that my ears will be checked at this appointment but they only cleaned the hearing aids and reviewed use of batteries and what to do for itchy ears. Clerk will check with Aetna about my co-pay for new hearing aids.

Olivia Hebron, on Google

I’ve worn hearing aids for over 30 years. I wear my aids 12-15 hours a day. I’ve had several brands due to hearing needs changing. The first time at SOUNDWORKS they listened to my needs and I was surprised how much better I could hear with these aids. They are very helpful and want to be sure you have the best hearing possible when you leave. These also are programmable so you can make minor adjustments for different situations.

Sandy Tucker, on Google

Dr. Kay is Awesome at what she does. I’ve been wearing hearing aids for 30 years and I have never had anyone prepare Me and my Hearing Aids to such comfort and perfection. I have and will continue to refer anyone that’s in need of hearing aids to Dr. Kay. Thank You so Very Much Dr. Kay for such a wonderful service and for setting up my hearing aids the BEST I’ve ever had. You Deserve 10 stars

Dolores Hero, on Google

Will was very personable and took care of my needs.

David Boyd, on Google

The lady was very helpful and through I like her very much

Betty Proctor, on Google

I have been going to Soundworks for 2 years and I am well pleased with the service they provide !!

Frank Roberts, on Google

My experience with Judy was very positive. She is a very upbeat person and made me feel comfortable and that she really cares about my hearing problems. It’s not just a job for her. I would highly recommend her.

Elvira Buck, on Google

Judy was awesome. She listened to the issue I was having with my devices and their connection to the Signia App. She got on line with Signia and they walked her through steps that corrected my issues. Kudos to Judy for her professional attitude and quick resolve.

Gary Aaron, on Google

Very friendly, quick service and explained all options available. One hearing aid not working but only needed to clean with gadget included. I didn’t remember the process and in 5 minutes the hearing aid was working again! Great service!! Thanks

Dale Longbine, on Google

Everyone was so nice, professional and very helpful. They made everything so pleasant for me and easy. Besides all that their office is absolutely beautiful. I highly recommend them.

Sandy Guy, on Google

Prompt, friendly and professional service. This was my first visit and I was completely satisfied with the entire experience. I will come back and gladly be a repeat customer. 5 Stars.

K H, on Google

My experience at soundworks hearing center was wonderful. Dr. Raven and staff were so nice, patient, and knowledgeable. Never pressured me, and took time to explain everything I needed. Had a great experience and ordered hearing aids.

Ken Bruner, on Google

I had a major move from Canada to Texas since my husband died. My hearing aids (from Canada) were still on warranty but one of them was malfunctioning. SoundWorks Hearing Center in Granbury willingly accepted my hearing aids and are shipping them back to the manufacturer for repair/replacement. I am very thankful for your assistance and your pleasant manner. Would recommend this company.

Karen Kalinka, on Google

Christie is always on point and knows how to keep my hearing aids well maintained. If there were ten stars she’d still deserve more. Thank you Christie.

Jason Diaz, on Google

Sound Works has great employees. They take the time to answer questions, listen to your concerns and, you know you chose the best place to purchase hearing aids

Sue Richardson, on Google

Wonderful customer service. My dog chewed my hearing aid and I went by and Melissa fixed it in no time at no charge.

Paula Mickish, on Google

So very glad to find them. Very thorough and empathetic. They go above and beyond. They explained everything related to my exam, options and did everything possible to assist me. They are the best!

Esmeray Selene, on Google

After wearing my aides for a couple of months, I was having some issues with comfort and sounds I seemed to be dealing with. When I went in to see about them, and the problem was fixed, hearing levels checked and adjusted immediately. Professional and friendly staff, would recommend Sound Works to anyone needing their hearing checked.

Marilyn Statum, on Google

Absolutely Amazing Experience from start to finish. I couldn't find a same day appointment to get wax removed from my ear after not being able to hear for 2 days and they took care of me, cleaned my ear gently and restored my hearing. I recommend SoundWorks to Everyone. Dr Tawanna Worlds 🌎

Imfertile tworldsttc, on Google

I am so pleased with the professional yet warm and accommodating staff at SoundWorks Hearing Center. I needed the time adjusted on my appointment with the doctor. It was adjusted immediately. When I meet with the doctor he is very concerned and thorough to ensure that my hearing aid is working properly. Patricia Ashley

patricia ashley, on Google

I have been wearing hearing aides since 1983. I have used Sound Works a number of times now and find them to be very professional and accommodating. With each visit Glen has solved my problem. I have recommended them to several of my friends one of which purchased aids.

Ava Gale Smith, on Google

I recently purchased some new hearing aids and I love them. I have not been able to hear this well in many years. Glen and the staff at SoundWorks Hearing Center in Arlington have been great in helping me get my hearing aids adjusted to my hearing test specifications. I highly recommend SoundWorks.

Hayden Brian Templeton, on Google

Phillip and Melissa are fantastic. I have been going to them for over three years. They always have gone above and beyond to help me. Whenever I need my hearing aids serviced they have taken care of everything. Because of my disability Phillip often meets me at my car if it's just a quick visit. You can't ask for better people or customer service. They will make sure that your hearing aid needs are met. I will definitely get my next set of hearing aids from them when it is time. The Burleson office is great.

Paul Hanson, on Google

Everything I go into Sound Works with a problem with my hearing aids, they promptly find the problem and take care of it. So glad I bought from Sound Works.

Jackie Bartee, on Google

The visit was great. They fixed the problem. And i was on my way within 10 minutes.

David Mcdougle, on Google

The staff were friendly and helpful. I never liked my hearing aids until my Dr updated them and gave me new batteries. He gave me an oil that keeps my ears from itching, re checked my hearing and adjusted the hearing aids properly. I have worn them faithfully sense then and have never had to change the batteries! The best part is, there was no charge!!

Janice Bird, on Google

I have had three sets of hearing aids through the years with SoundWorks. I have never been unhappy with their service even once. Excellent group of people.

Paul Bosse, on Google

We appreciate this office more than they’ll ever know. The staff and doctors are so great! My husband works out of town. He’s gone for months on end. He had two appointments with Livingston hearing MONTHS apart. Both times the doctor was sick when he arrived. On top of that they LOST his molds to his ears! Long story short after months of Livingston giving us the run around SoundWorks got us in and seen within hours of calling!! Not only that but the doctor went above and beyond and gave him temporary hearing aids. He absolutely loved the doctor and staff. We would highly recommend SoundWorks to anyone!!

Nicolette Britton, on Google

Jennifer knows the product and is kind working with me.

Patrick Frasier, on Google

Steven and Brandy are really kind and caring individuals. They take the time to listen to you and your family and work diligently to help you find the solution that works best for you. Their follow up care is outstanding! They’re always willing to go the extra mile for you.

Jerrie Albritton, on Google

It was a very good experience . It was excellent of what the doctor showed me it was. very professional work

Ricky Rogers, on Google

Jennifer is very knowledgeable and always so helpful!

darla matthews, on Google

Very friendly and listens to needs.They went over and beyond to get insurance company to pay.

Geraldine Lange, on Google

Needed to get service on one of my hearing aids before I left town and I was able to be seen withoout an appointment which I was a very grateful for.

Danette Gray, on Google

Explained so I understood friendly short wait would recommend

Joan MacPherson, on Google

Mandy is very thoughtful and thorough in her assessment of one’s hearing. Would recommend her highly!

Adrian Cennamo, on Google

I recieved courtesy and respect, and I was actually listened to not being heard but listened and they were prompt to seek their patients and the place is filled with lots of antique famous pictures.

Elizabeth Perez, on Google

Had a great experience. Phillip Gandy did a great job! On testing my hearing in a sound proof room. Highly recommend. And Melissa is awesome. Update as of 7/3/2023 I got my left ear hearing aid. And since 1991 after I had a craniotomy on my right side my left ear quit hearing as good. Now I can hear so much better and so happy that I know longer have to say, what? Thank you Phillip Gandy and Melissa for all you do for people to hear better. 😊

Pamela Mortensen, on Google

Thank you Phil. You truly listen to your client's needs and make the best recommendation based from your assessment. I feel I have made a friendship in my healthcare for life. Thank you

MK M, on Google

Exceptional service! Phillip is very attentive he explains things and answers all my questions with patience. I couldn't have expected a better experience. Also my hearing aids are wonderful, such a clear sound! I wouldn't go to anyone else!

Mollie, on Google

Phillip and the front staff were very welcoming. After leaving I felt way more comfortable and slightly excited about getting hearing aids at my young age. I would highly recommend this location.

ShaVonne Davis, on Google

The staff were very friendly and made me feel comfortable. The doctor always explained what she was doing during the test and told me to let her know if there was any discomfort. I was told the results right away and was given helpful suggestions. I recommend SoundWorks to anyone seeking to help their hearing problem!

Brenda Ledesma (cici), on Google

An experience that's a MUST and at NO EXPENSE of your own!! What a blessing!! Sounds Works Hearing staff makes the effort!! Karen was great with her fast response to my online Facebook ad inquiry to my time off check in as well as helpful and friendly!! Jennifer was down to earth with a great sense of humor that was welcoming!! I felt at ease in their environment and presence plus impressed with the equipment and exam. This exam itself was a first time experience of it's kind, but for sure exceeded my expectations!! I'll refer to both as state of the art. You're able to see visual inside your ears before moving on to the other parts of the exam. Jennifer explains and demonstrates your results. There's so many benefits to having your hearing checked and what better place than here!! Check them and your hearing out and be grateful too!!

Kristen Rogers, on Google

I love the people who work here, Miss Karen and Dr.Jennifer, always so nice and funny, always caring about their customers. I would recommend this place.

Mandi Flanary, on Google

Ms. Jennifer is an awesome Dr. She helped us tremendously. She was very thorough and very polite 😀

Jennifer Mccann, on Google

Went in for a hearing test and everyone was extremely friendly and happy to be there. Something you don’t get a lot of these days. Thank you for your kind service.

kevin briggs, on Google