We are rated 4.9 out of 5 stars based on 3924 reviews on Google.
Read what some of our patients have to say about our staff and our office!
I had good experience at Sound Works. They got me right in and didn’t have to wait a month for an appointment. The facility is not that fancy or new but clean and comfortable. I was greeted by a pleasant young man and checked me in and Mandi did a great job evaluating my hearing needs and fitted me for a new hearing aid . Looking forward to using it .
Christian and Mandy were very kind and professional. Thanks to you both!
Had good service and timely.
Very professional, knowledgeable, and friendly staff. Highly recommend if you have any questions about your hearing.
Courteous and Friendly Person. Front Personel are also very friendly. Thank you all.
Fantastic hearing specialist, Mandi. Fantastic service!
Ladies were very friendly and knew their business . Very good experience for my first hearing aids
Thanks Mandi for helping me hear again . And both of you ladies were both awesome and a pleasure to do business with .
Very good service explained everything about testing the results and cost. Very pleasant experience.
I take my Mom to SoundWorks Hearing Center in Cleburne, TX to have her hearing devices cleaned & serviced. It is a small business & they are helpful, very friendly & accommodating with quick in & out service. Highly recommend.
Did a awesome job helping me with my hearing aid .
Very organized, knowledgeable and friendly.
I went to the one in Jasper Tx. Very friendly staff and ordered mu hearing aids. Looking forward to seeing them again when I get them
Very professional and friendly👍👍👍👍👍👍
Spent alot of time answering all my questions...let me wear for free for a week,, that's so importante!!! For first time wearer. Adjusted for optimal sound.. really good.
Very informative
I had the best experience at this office! The Dr is very knowledgeable and very helpful! I left feeling great about everything he had went over with me!
Was treated very kindly and very professionally. I find Kevin and his staff very easy to talk to and the explain everything very well yo me Appreciate there help finding the suitable hearing aids for me
Friendly people made you feel at ease. Understanding your problems and took time to resolve all issues.
Kevin is always so caring &helpful to Larry & always teaches him even more benefits with his new aids. Larry is hearing better than ever. And the receptionist is always so helpful &friendly at the location & when calling
"Texas friendly" here. Honest and thorough. Let Kevin help you with your hearing concerns.
The staff are amazing at Soundworks! Always friendly, professional, and courteous. I am one of those that has a very busy schedule and need to change my appointment times at the last minute…they never complain! They will have my business for as long as it takes!
Dr. Amber is amazing with my Mom. We appreciate how much she cares and wants to help! Highly recommended!!
The young lady was very courteous and knowledgeable about what she was doing, and very sweet took care of me that she belonged to me
Lost my hearing aide and they worked me so quick and was so Professional! Thank you so much
It’s the Best experience I have ever had since I have wore hearing aids. They really listen to what your going through with hearing lose.
I was experiencing hearing loss. I made appointment to see Dr Roach. Her and her office staff were extremely nice and accommodating. You owe it to yourself to be tested! Very good service!
Totally awesome. Friendly and highly knowledgeable and supportive staff.
The only thing I was not very happy with is no responce from the message I left on a Saturday. Other then that I just.love my new hearing aid company! Great folks
I was very impressed with how cordial and attentive they were and they got right on it, highly recommend
Excellent product and outstanding customer service. I don’t know why you would consider another company.
Great place. Amber was a pleasure to work with.
Good service they take of any problems you and adjust your hearing so you hear better friendly staff
I love Sound Works! Very friendly staff! Very knowledgeable and helpful!! I will continue to go there!!
The staff is so friendly and helpful. I appreciate that they know how to help me get the best benefits and they know their products
The service was great, courteous and fast.
Always so nice and very helpful
Excellent customer service. Very knowledgeable personnel. I would highly recommend this company.
Helpful and prompt. Very attentive.
Very knowledgeable about my hearing aids and taking care of what I needed.
I really like this place.
Soundworks is always very helpful. I came from another city and they go out of their way to help
I went to get a hearing test and hearing aid services and Mr Glen and his secretary were very curteous and helpful. I would recommend them to my family and friends. Thank you
The people are so helpful and kind. They got me a pair of hearing aids I’m just a couple of weeks. My family and friends are very happy. lol. I would recommend anyone with a hearing problem to go to them. They are the best.
Our 1st visit and SoundWorks was very good at explaining everything. Glad we found them and highly recommend them.
Very professional and friendly. Explanations are clear and thorough.Appointment kept on time.
Best service ever. Love both Kelly and Cindy!!
Easily explained everything that was going on with my mother‘s hearing and her hearing aids. Will continue to use Sound works for any needs that we have.
Friendly and personal service.
10/10 would recommend. The front desk lady is a dream to work with!
Soundworks in Tomball was so helpful and supportive. The receptionist was kind and very accommodating. The clinician was great. He shared important incites and then let me try on a pair of hearing aids so I could experience the difference.
These people know what they are doing. You can feel it when you enter their office. No need to I look further.
Very friendly and helpful. A homey type atmosphere.
My parents were treated with respect and professionalism.
They are very nice and took time to explain everything. Cindy at the front desk is very pleasant to talk to.
Top notch and fast. Tyler and Kendra got right to it, and there was almost no wait time. I walked in expecting a several week process and walked out with hearing aids. Unlike usual, I heard every conversation plainly this afternoon, and it’s just Day 1. Highly recommended.
Very professional and efficient
Absolutely loved the KIND AND FRIENDLY SERVICE THAT WAS GIVEN TO ME HERE...
Very nice, willing to work with difficulties. Highly recommended.
They are a very personal and professional staff, great place to get your hearing checked out.
Wonderful folks there! So compassionate and professional! My Dad could finally hear, he almost cried… we highly recommend!
Great people who are very professional and helpful.
Very fast service. No wait time. Tyler Simpson takes his time and explains and answers all your concerns. Very pleased with Sound Works and The Tyler Simpson office. Will not go anywhere else for this service!!
SoundWorks in Palestine is truly exceptional. Every visit has shown me just how knowledgeable and skilled their team is. What I appreciate most is their patience—they never rush, always explain what they’re doing, and make sure I’m comfortable with every adjustment. They’ve been incredibly committed to helping me get my hearing exactly where it needs to be. That level of care and dedication is rare. I’ve felt supported, listened to, and genuinely valued throughout the entire process. If you’re looking for a place that combines expertise with compassion, SoundWorks is the place to go.
The office staff and the technician was very warm and sincere. Even though I made it clear that I wasn't in the position to buy new hearing aids, they treated me like royality!
Very nice and personable crew here. They are always so helpful anytime you need them
Friendly, courteous and accommodating
Very friendly! They went out of their way to help my Mom when she thought she had misplaced her hearing aid case.
Prompt service, friendly, caring employees. Would recommend.
Kimberly Willingham was very helpful. She is very knowledgeable. A five star from me..
The people here are first rate. Very helpful
Love the service
Very nice receptionist & testing was explained fully
Kimberly is personable & knowledgeable.
First time visit for myself. Dad had used them for many years. They tested my hearing and determined what we already knew. I need hearing aids. Very nice and capable. I’ll be returning for a fitting tomorrow. They’ve been great so far!
Great staff. Did what was expected. Thank you!
Very Profesional. Answered all my questions in a manner I could easily understand . Listened to my concerns and offered solutions. Very patient and engaged with solving health problems. Excellent experience.
Super friendly. Easy to work with. I highly recommend them.
Always helpful and courteous.
Excellent.
This was great, I was unsure what to expect and these guys walked through this somewhat awkward time of admitting age is caching up to us all. I 100% recommend!!! Feindly, caring folks!
Very friendly and detailed. Will definitely be using them again.
Excellent service recalibrating my hearing aids. Highly recommended.
Kind, helpful and wonderful to work with. I live at escape Care Center and will make announcement how personal and helpful Sound Works in Livingston is Thank You you
Best people and service you'll find
Everything was great 👍
Another great visit to Livinston TX SoundWorks. Love the employees. Very friendly and they always take great care of us and our hearing aides!
They are professional and friendly I Have enjoyed their services for over 4 years.
Very satisfied with the equipment and follow up appointments. The staff is very knowledgeable and friendly. These hearing aids have made a big change in my life. Thank you Soundworks!
I really like soundworks. The follow up appointments they did with me really helped me get my hearing aids tuned and set up. They do a great job and the experience is on going. I was in there today with a problem.
I thought something was wrong with one of my hearing aides because I couldn’t hear anything. I called Soundworks and explained the problem. They got me in to the Liberty location quickly. They cleaned my hearing aides and figured out the problem....user error. I'm technology challenged!🤷♀️They got them up and going and they did it fast. They are great in the Cleveland & Liberty locations!
It went well
I had a major impacting in both ears, and could barely hear from one. They fit me in same day and removed a ton of wax and dead skin buildup. I walked out hearing like I did in my youth. Super friendly people. Highly recommend.
Very friendly staff. I felt very important. Thank you
It was a Wonderful visit it always has been could not get any Better.
The hearing healthcare specialist Anyika was great .. very patient, she explained each process for earring aid fitting. My husband and I were very pleased. The receptionist Connie was very nice also.
Excellent new audiomitrist that really listened to my issues and came up with innovative solutions.
The young lady that conducted my hearing test was very kind and courteous. I wish I had gotten her name. Everyone that I have dealt with so far has been very caring and they’re very thorough with their testing. I can’t wait to get my new hearing aids.
Great experience always!
Very friendly and professional...they did the testing fast and I was out of there in a Jiffy. Will definitely go again if I need to...
The dr did a great job on checking my hearing and giving me information about taking care of my hearing in the future.
I had a little trouble getting an appointment during their free hearing tests, but finally got in. Dr Kay was professional and personable. She is a caring person and it shows.
Lori Kay explains things well, is very knowledgeable, and is very pleasant to work with.
Exceptional business. Very friendly & pleasant. Outstanding knowledge and thorough. Highly recommend
Very friendly, made me very comfortable and was explained everything I needed to know. I highly recommend the Doctor, very detailed, I would definitely go back.
They are very nice and accommodating. Kay explains everything thoroughly and answered all my questions.
Dr. Kay was great. Very informative and helpful in explaining to me that I do need hearing aids. Great experience.
Dr. Kay is super! She's thorough and takes the time to ensure my hearing aids are adjusted to my needs. I highly recommend her!
As I walked through the door I was greeted by Amber who was very nice and helpful guiding me through the sign in. It was a pleasure to meet Dr. Kay who was very respectful and professional, she actually looks at you when talking to you, a plus in my book. Her exam was very complete and and her explanation of the results were very detailed. Glad I chose her. Would highly recommend.
As always, ladies there are extremely polite, courteous and helpful not to mention down to earth. Love visiting with them as well as just generally good folks.
Easy to find location, front door parking and nice office. Will was very courteous, thorough with the exam and fitting for new hearing aid. Great customer service and highly recommended!!
Always tries to help.
Available when I need help and supplies
Very thorough and patient. Way better than the other hearing place by Discount Tire.
Being able to see inside my ears was amazing and the people there were amazing as well!
Will is so great at taking care of his clients and helping us in every way he can. He's great to work with, takes his time, and listens.
Will is very knowledgeable and helpful with both choosing and ongoing adjustments to my hearing aids.
Great customer client care service and support
The staff were pleasant and efficient. I was treated with respect and the examination was thorough. Results and options were explained well. Very pleased
Quite helpful
Will is always so personable and helpful! SoundWorks has truly changed my life when it comes to hearing. I’m forever grateful for the outstanding service and support they’ve provided me.
Had a great first visit. Glen was on time and provided excellent service and clarified so many things for me.
Our initial visit was seamless. My 95 year old aunt was anxious about the appear but she was made to feel comfortable very quickly. She felt hear. Can't wait to get the new hearing aids!
Glen was very helpful and explained my condition very well. The proof will be when I receive the devices I purchased. Thus far, I’m pleased with the service I received.
Prompt, professional and personable. Glenn explained process well in easy to understand terms.
Service was great.
Staff is always very friendly and helpful, nothing but good service the last 3 yrs
My experience was wonderful! Glen was very compassionate and understanding- very patient. He worked very professionally to set my hearing aids to a comfortable level. Glen was very informative and knowledgeable.
Good professional hearing people that care
My wife and I moved to Weatherford TX almost 6 years ago, and I'm very glad that I found SoundWorks to help me with my Hearing Aids. Glenn York, (Hearing Instrument Specialist) and his assistant have been very kind and helpful. I just purchased their Starkey Omega AI hearing Aids and they have been the best that I have every had. I strongly recommend that if you live near or in Weatherford or Granbury, and you have been wanting to find a quality Hearing Center, then you should definitely meet the SoundWorks team and have them help you!
Specialist Glenn York and Sheri present a professional, friendly and willingness to help those they care for. I would highly recommend them to anyone in the area looking for the best care for anything related to hearing aid needs.
Hi when I had my hearing test this morning Im sorry but tears came to my eyes because I realized how bad my hearing was. Then more tears came to my eyes when the sound works team put their heads together and figured out how I could pay for better hearing that sound works can provide.
Super helpful and friendly staff, very great place to go to.
Always friendly and willing to help and answer any questions I have regarding my hearing aides.
Professional, kind, patient with instructions for the best hearing aid use. Highly recommend.
Went in with a broken hearing aid and they fixed it on the spot ... really fantastic service! I'll be going there in the future for all my hearing needs!
Everyone is very welcoming and professional. Always the best service.
A great place for hearing aids and hearing related needs. Melissa at the front desk is a great asset. She handles front desk duties, hearing aids issues, and quickly resolves any billing issues with my worker's compensation. Grant has been exceptionally helpful in resolving my hearing aids issues that predated his time here. I'm very thankful for his dedication to resolved the problems I was having. A great team. I'm glad I found them.
They are very helpful
My elderly mother is experiencing hearing aids for the first time, and the transition has not always been easy. If it weren’t for the amazing, knowledgeable staff—and the patience, encouragement, and support they have shown her—she may have given up in the beginning. Today, she is happy, confident, and once again enjoying conversations with family and friends. We are incredibly grateful for the care and compassion they have shown her. We feel like we have our mom back!!
My first visit today at SoundWorks to get a hearing test and hearing aid recommendation. I was very impressed. Grant Robinson was the Hearing Instrument Specialist that I saw. He was very professional and explained everything to me in detail. Very patient also. The receptionist, Melissa was very friendly and professional also. I would highly recommend SoundWorks to anyone that needs hearing aids.
Great experience!
Mr. robinson was a great help. Very professional
Very kind and friendly staff.
The people that work here are amazing, understanding and very helpful
Very easy to work with and very affordable. They helped me set up a pair of inherited hearing aids by fitting and reprogramming them to match my particular hearing loss. It was a good experience.
Very thorough exam. Great customer service
Thank you for making my Hearing sensor extraordinary. I love having a neighbor business fill my needs. My wife has not had to shout at me in a long time. Special shout-out to Myesha, your professionalism is delightful. I'm grateful for your service. Pasta la Proxima
Awesome friendly people
I was greeted immediately and warmly by the receptionist. The specialist was very friendly, knowledgeable, and did a very thorough exam. He answered my questions very thoroughly and explained everything really well. I highly recommend this clinic.
The doctor was very patient with me and and Handled me with are
Very nice I wanted smaller hearing aids ones that y can not see will be vack
Staff is very professional and courteous.
My experience with SoundWorks is always friendly and efficient. Miesha is the best!
Tyler and Kendra, we’re both professional and polite . Tyler was willing to go the extra mile to work me into his schedule, he also showed me what I needed to know about hearing aids, and how they worked, he even helped set up my phone. Tyler is very knowledgeable . Kenda was very nice and helpful about scheduling my next appointment, working with my hectic schedule.
Tyler is very caring and takes his time explaining everything. The receptionist is always very pleasant and greets us with a great smil
Everyone was helpful in supplying the information I needed. The exam was very thorough. Nothing like I had years ago. Doc explained everything in a way I understood it. No pressure sales pitch just facts. What I decide is up to me. But I have all the information I need to make a better decision. Thank you.
The receptionist was friendly and helpful. I didn't have to wait long before seeing the specialist. He was very cordial and professional. I felt at ease and the hearing video was very informative. After a series of hearing tests it was determined I needed one hearing aid. The specialist discussed the cognitive deficiency of not hearing well and showed me different hearing aids. Together we chose the best one for me. I was able to wear it home the same day. They offer payment plans to fit every budget. Continous care and service for their hearing aids is guaranteed. I am very pleased with my experience.
I loved the experience and service. The doctor and staff were excellent. I was in and out in one appointment with hearing aid that worked. I can actually hear the birds sing and chirping. It’s wonderful and thank the staff for this wonderful experience… in the pic I have on the hearing aids, you have to Look really hard to see them!
Had a great experience the lady was truthful and helpful. She explained how crossover Hearing aids work and my ears were too small. I will go back if I have any trouble with the hearing aids I have and she said they would be happy to help me with them even though I bought them somewhere else.
Very professional
I have had my hearing aids well over a year and am totally satisfied. The Soundworks staff are knowledgeable, professional, and are always happy to help with any question. I was concerned hearing aids would be an inconvenience to my active lifestyle—they not only have exceeded my expectations, but any hesitancy has been proven an unnecessary concern. Its so wonderful to not misunderstand or lose complete conversations. Don’twait; it’s well worth it with the products and assistance available through Soundworks!
Great people and great new technology!! I love my new hearing aids. They listen and help you make the best decision for yourself.
Very knowledgeable and helpful answering my questions. Professionally taking care of my hearing aids . Thank you!
Everyone at Sound Works are very friendly and professional. The doctor I saw was very knowledgeable about hearing loss and hearing aids. I would definitely recommend them to anyone dealing with hearing loss!
Great experience and excellent care for me and my hearing aids. I would recommend sound works to anyone with hearing problems!!
We’ve had a great experience here. Karen is always helpful and kind. We really liked Sarah on our first session with her. Thank you.
My dad says he had a wonderful experience with this company and that Sarah explained everything well about his hearing aids upon receiving them.
I always enjoy going here. The ladies are so friendly and helpful. They always find the time that works best for me!
FINALLY, someone ACTUALLY knows to put on appropriate sizes. So I, just turned 18 and I can't go to pediatric ENT to get maintenance and stuff. But the last time I went, they changed my tubing- without permission at all. They made it INSANELY uncomfortable. Like after 20 minutes of wear, my ear literally turns red and hot due to it. I didn't know why, but I ain't diving 80 miles for that stupid thing (Dallas to Corsicana). And I tired of wearing it so I didn't bother. And as well, the screw on tube worn off, that it won't stay together. So I stopped wearing it due discomfort and fear of losing it. Turns out that stupid place put ADULT size instead of pediatric size. I, have dwarfism, I mean do I clearly look like a adult while being 4'8"? Of course being said, I use pediatric sizes. This isn't first incident I had with stupid, similar people. They don't take insurance (Welpoint) but they do service Phonak. To be more specific- the model is Nadal L70-SP
My experience with soundworks hearing center has been awesome they are very patient with the customers myself explained in detail everything I need to know. Makes me feel very welcomed thank you
The staff is very attentive to your needs. They are friendly and very helpful.
Best hearing specialist I have ever seen and Heard! Spends time and always helps me.
Customer service was out of this world and helped me with knowledge and taught me about my ears love these professionals would recommend for everyone to use soundworks if you have hearing difficulties. The ladies in this office are the nicest most caring people I have ever meet in the medical field thank you both so much for the help and the conversations that we have had
Wonderful facility
Excellent experience. Everyone was extremely nice and very helpful. Anyika was very knowledgeable and gave me exactly what I needed. There was no pressure or upsetting. I highly recommend this business!
Absolutely spot on customer service. These ladies know what they are doing. Please if you need help with your hearing, I highly recommend visiting Soundworks Hearing Center in Cleveland,Tx!!
Very professional. Clean office dr very good took time explaining details n asking questions
Always a good approach to me hearing better very nice and understanding 👍
ANYIKA WAS VERY NICE AND PLEASANT TO WORK WITH
A good experience! The front desk gal and hearing technician were very friendly and professional!
Wonderful people!!!!
I experienced a friendly relaxed atmosphere. I'm looking forward to my return visit.
The staff is awesome couldn't ask for a better place to go
Since the first time coming here a few months ago I can hear again!! I was so excited when I found out my hearing aids were bluetooth and waterproof. If you live in Texas with this heat you definitely need waterproof. Mandi and Christian are the absolute best, it’s like going to visit friends every time I go. Thank you Mandi and Christian!!!!
I loved my experience with sound works in Burleson.Mandi is awesome and showed me by the tests what my hearing is and let me look inside my ear at my ear drums. The hearing aids are small and fit my ear perfectly. I will have a couple more visits to make sure they are working correctly.They get 5 stars from me.
SoundWorks are very professional, on time and listen to the patient and do everything they can to fill the patient's needs. Wouldn’t go anywhere else!
The entire office is cheerful, prompt, patient, thorough, helpful and everything that is good. Highly recommend!
Mandy was patient, personal and professional. She helped me understand how to make adjustments on my hearing aids in a way that others had not taken the time to do.
On time. Very knowledgeable and helpful. Taking care of my needs.
My experience was awesome. The front desk person was very professional and nice. The specialist was awesome as well. I loved the atmosphere of the place.
Very helpful and efficient from the front to to Adiologist
Karen is always so friendly and helpful. Today was the first time I met the new lady. But she was very kind and helpful.
Thanks for taking care of my moms hearing
Friendly and timely, not having me wait long. The only negative was the high price.
Friendly & informative
Sound Works in Athens, Texas is the best around in East Texas. Friendly knowledgeable of the products that they provide and quick and efficient service at this location.
The experience was great, everybody was patient, kind and informative. cant wait til my next appointment to receive my hearing aids, so I can hear what I haven't.
Very friendly and easy to communicate with. Professional
Friendly, accommodating, great communication
I had a great experience, everyone was so great and professional explaining everything in detail that I could understand.It's one of the greatest investments I've ever made!
Very caring, helpful, and kind people.
I have had great service at SoundWorks Athens.
We have known the Jones family for many years and their patients are treated with concern and special care.
I have known the Jones family for years. They truly care about their customers and their employees. A Wonderful company!
The Jones family has taken excellent care of my hearing needs for some 8-9 years. Their care opened a whole new world of sound for me!! We have known the Jones family for 40 plus years, and look forward to JJ and Melissa, along with Dr. Anton, providing good hearing care for years to come!
An amazing company! My grandmother wears their hearing aids. So impressed with their individualized customer care. They treated my grandmother like she was their only patient. Fitting her with the perfect hearing aids for her based off of her individual needs. I cannot praise this company enough! 5 star, first class employees and facilities with care, A++++
Can’t say enough good things about this company and the compassionate and skilled hearing care providers that serve the people of their communities.
SoundWorks is wonderful! They have helped several family members, with great results!
“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”
“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”
As a musician and director of a 150 voice choir, my hearing is very important. When my hearing started to decline very rapidly I went to SoundWorks Hearing Centers. With the expertise of Irene Jones and Dr. Larry Anton, I was fit with hearing aids that have allowed me to continue my musical career. Their personal approach and concern for these wonderful instruments working perfectly, help to make this transition easier.