Lori K. Kay, Au.D. has been working as an audiologist since 1991. Originally from Ohio and an avid Ohio State University Buckeye fan, Dr. Kay has worked with all age groups. She loves working with adults to help them overcome their hearing difficulties and to improve their quality of life. Seeing individuals reconnecting with their family and friends because they can hear again gives her great satisfaction. Dr. Kay has worked with a rehabilitation company in North Carolina, as an Executive Director of a non-profit Speech and Hearing Center in Florida, and in private practice both in New Mexico and Texas.
Dr. Kay encourages family members to attend appointments with their loved one as hearing loss not only affects the individual but the family as well. Learning how to help the individual receive the most benefit from the hearing aids requires a team effort in order for the individual to be successful. Continuing education is important to Dr. Kay. She attends the American Academy of Audiology conventions, attends training courses provided by hearing aid manufacturers, and takes some online courses. Dr. Kay believes that continuing her education allows her to bring a higher quality of care to her patients.
Dr. Kay enjoys spending time with her husband, a United States Air Force Veteran and their two dogs. They like to travel and spend time with family. When Dr. Kay gets any “spare time” she enjoys scrapbooking family photos, making cards for special occasions, and reading.
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Amber Pettigrew, a Patient Care Coordinator, hails from Sheridan, Indiana, and now resides in Fort Worth, TX, where she moved with her husband and three children in 2013. She earned her CMA degree from Kaplan Community College in Indiana in 2004. Amber began her career in the hearing industry at the Lake Worth clinic in 2023. A pivotal phone call with Jack, the owner of SoundWorks, convinced her that this profession was her true calling. Amber finds great joy in getting to know patients and their families and is inspired by the transformations she witnesses when patients receive hearing help. She strives to exceed expectations, boost patient satisfaction, and maintain positive outcomes. Outside of work, Amber enjoys relaxing with a good book and spending time with her two grandbabies.
Very efficient receptionist and Dr. Kay made my husband and I feel very comfortable during my hearing exam. Reminded me that consistency is key which I had not been good at.,No pressure to buy new hearing aids. Will update with new Rx on my existing ones to try first. Nice...
Roma, on Google
The entire staff is amazing!
demerise esparza, on Google
Awesome experience! Dr. Kay and staff were excellent!
Brandie Smith, on Google
Fast and helpful.
John Byron Yarbrough, on Google
I'm getting my hearing aids on December 17th. But so far the doctor and office personnel have been great
gail bradshaw, on Google
First Class!
allen low, on Google
Brandon Hash, on Google
Always a pleasure to visit Soundworks
Robert W. Hedgpeth, on Google
Yadira Suarez Sanchez, on Google
U r good
Jerry Thoms, on Google
Excellent Customer Service I would highly recommend.
stacie huether, on Google
Dr and staff are very friendly and professional. I never have to wait to receive top-of-the-line service. Highly recommend their services to anyone in need of hearing aids.
Sylvia Nations, on Google
An excellent service and financial options for pacients
Patricia Ortega, on Google
Jordan Clay, on Google
They were so kind and helpful! Dr. Kay explained all the results thoroughly and kindly, and Amber at the front desk was incredibly accommodating, personable, and sweet. I cannot wait to go back! I have had bad experiences with audiologists and their offices in the past, but this place is...
Bronwyn Wright, on Google
Kim Baumer, on Google
Great environment, came in for an ear wax cleaning and she showed me I had none! Great relief and trust that this place is not out for your money! Amazing doctor!
Robinson Fam, on Google
Kind, knowageable and will work with you to get the best hearing possible.
Tom Johnson, on Google
Great place for Hearing Aids
Charles Tucker, on Google
Great team and great service. So glad I found this office!
Chaplain MCL1392, on Google
Wonderful place very friendly and Dr.Kay explain the whole process and recommend what was best for me highly recommend this place
irma morales, on Google