Lori K. Kay, Au.D. has been working as an audiologist since 1991. Originally from Ohio and an avid Ohio State University Buckeye fan, Dr. Kay has worked with all age groups. She loves working with adults to help them overcome their hearing difficulties and to improve their quality of life. Seeing individuals reconnecting with their family and friends because they can hear again gives her great satisfaction. Dr. Kay has worked with a rehabilitation company in North Carolina, as an Executive Director of a non-profit Speech and Hearing Center in Florida, and in private practice both in New Mexico and Texas.
Dr. Kay encourages family members to attend appointments with their loved one as hearing loss not only affects the individual but the family as well. Learning how to help the individual receive the most benefit from the hearing aids requires a team effort in order for the individual to be successful. Continuing education is important to Dr. Kay. She attends the American Academy of Audiology conventions, attends training courses provided by hearing aid manufacturers, and takes some online courses. Dr. Kay believes that continuing her education allows her to bring a higher quality of care to her patients.
Dr. Kay enjoys spending time with her husband, a United States Air Force Veteran and their two dogs. They like to travel and spend time with family. When Dr. Kay gets any “spare time” she enjoys scrapbooking family photos, making cards for special occasions, and reading.
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Amber Pettigrew, a Patient Care Coordinator, hails from Sheridan, Indiana, and now resides in Fort Worth, TX, where she moved with her husband and three children in 2013. She earned her CMA degree from Kaplan Community College in Indiana in 2004. Amber began her career in the hearing industry at the Lake Worth clinic in 2023. A pivotal phone call with Jack, the owner of SoundWorks, convinced her that this profession was her true calling. Amber finds great joy in getting to know patients and their families and is inspired by the transformations she witnesses when patients receive hearing help. She strives to exceed expectations, boost patient satisfaction, and maintain positive outcomes. Outside of work, Amber enjoys relaxing with a good book and spending time with her two grandbabies.
Always Friendly and helpful. On the rare occasion I’ve had an issue or problem they’ve been quick to find a solution and fix it.
John Gantt, on Google
Dr. Kay and Amber are top tier! Both Dr. Kay and Amber were so kind and patient with my Mom that is 88. When we left the office with the hearing aid recommendations, I felt that we had new family friends. Thanks to Care Credit and Mom's good insurance, discussed...
Carla Cartwright, on Google
Great patient, caring staff.
Debbie Quinones, on Google
Dr Kay and Amber are very friendly and so helpful with any questions or concerns. We very much appreciate them both 💕
Penny Taylor, on Google
Dr. Kay was very nice, professional and informative!
Brandi Jaegerman, on Google
Super friendly audiologist...I highly recommend this business for your hearing needs.
Chris Williams, on Google
Marie Alspaugh, on Google
danny hughes, on Google
Betty Eminger, on Google
First time going to an audiologist and the front receptionist Mrs. Amber was very patient and helpful. Give excellent customer service. The process was quick and easy to check in. I was introduced to Mrs. Lori and her assistant. The whole process went so smooth. They made me understand my...
Angela Brown, on Google
Iris Wall, on Google
Edward De Rojas, on Google
Timely appointment for check of hearing aids.
Dyan Wood, on Google
Marcus Hollister, on Google
ted jones, on Google
Very professional. I would recommend you to anyone that needs hearing aids.
Barbie Phelps, on Google
Jose Ayala, on Google
Dr. Kay and Amber wonderful from the first phone call to inquire about my upcoming appointment. I received a mailer and had no idea this office was so close to our home. I immediately set a time to come in for a quick both ear video examination. Things seemed good...
Chad “Broken Death” Miller, on Google
Friendly, fast service, enjoyable visit. Great people
Robert Bayliff, on Google
Receptionist was very nice. Dr was very personable and professional. She explained everything really well. Made sure all my questions were answered. Overall it was a very pleasant experience and I would highly recommend this place.
John Bragg, on Google
Very well organized Friendly people and eager to help
George Idell, on Google