Lori K. Kay, Au.D. has been working as an audiologist since 1991. Originally from Ohio and an avid Ohio State University Buckeye fan, Dr. Kay has worked with all age groups. She loves working with adults to help them overcome their hearing difficulties and to improve their quality of life. Seeing individuals reconnecting with their family and friends because they can hear again gives her great satisfaction. Dr. Kay has worked with a rehabilitation company in North Carolina, as an Executive Director of a non-profit Speech and Hearing Center in Florida, and in private practice both in New Mexico and Texas.
Dr. Kay encourages family members to attend appointments with their loved one as hearing loss not only affects the individual but the family as well. Learning how to help the individual receive the most benefit from the hearing aids requires a team effort in order for the individual to be successful. Continuing education is important to Dr. Kay. She attends the American Academy of Audiology conventions, attends training courses provided by hearing aid manufacturers, and takes some online courses. Dr. Kay believes that continuing her education allows her to bring a higher quality of care to her patients.
Dr. Kay enjoys spending time with her husband, a United States Air Force Veteran and their two dogs. They like to travel and spend time with family. When Dr. Kay gets any “spare time” she enjoys scrapbooking family photos, making cards for special occasions, and reading.
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Amber Pettigrew, a Patient Care Coordinator, hails from Sheridan, Indiana, and now resides in Fort Worth, TX, where she moved with her husband and three children in 2013. She earned her CMA degree from Kaplan Community College in Indiana in 2004. Amber began her career in the hearing industry at the Lake Worth clinic in 2023. A pivotal phone call with Jack, the owner of SoundWorks, convinced her that this profession was her true calling. Amber finds great joy in getting to know patients and their families and is inspired by the transformations she witnesses when patients receive hearing help. She strives to exceed expectations, boost patient satisfaction, and maintain positive outcomes. Outside of work, Amber enjoys relaxing with a good book and spending time with her two grandbabies.
Kind, knowageable and will work with you to get the best hearing possible.
Tom Johnson, on Google
Great place for Hearing Aids
Charles Tucker, on Google
Great team and great service. So glad I found this office!
Chaplain MCL1392, on Google
Wonderful place very friendly and Dr.Kay explain the whole process and recommend what was best for me highly recommend this place
irma morales, on Google
Very helpful and always with a smile 😁
Lisa Rose, on Google
Very thorough testing. Excellent explanation for all questions concerning testing and available hearing aids
Debra Cross, on Google
Always great service.
Steve Kilpatrick, on Google
Courteous efficient and very knowledgeable - couldn’t ask for more
Larry Fielder, on Google
Fantastic service. Been wearing hearing aids for a number of years and the hearing test far surpassed my past experiences. To top that, once I got the hearing aids and the specialist made adjustments I experienced the absolute best hearing I have had since I started using hearing aids. They...
Jody Thiebaud, on Google
Dr Kay was very helpful, no pressure and lots of good advice.
Diane Bounds, on Google
I would definitely use them again!
Traci Benesh Richards, on Google
Really good
Lonnie Ingram, on Google
I thoroughly felt my needs were addressed efficiently, professionally, and with genuine care and kindness. I was also given several options financially to meet my needs, no pressure.
Lori Swanson, on Google
I had a very good appointment at SoundWorks. They cleaned my hearing devices and adjusted them in less than 30 minutes. I was in and out in a very efficient manner.
Tommy Dean, on Google
Dr Kay was excellent and explained everything well. She was compassionate and thorough and absolutely no pressure. Very great experience.
Susan Hulet, on Google
Robert West, on Google
Very comprehensive hearing center and the staff are fantastic especially Amber and Dr. Kay. My new hearing assistance devices are amazing!
Mooseman, on Google
Dr. Kay and her staff are very knowledgeable and professional and want to make sure you get the best possible results.
JD Goetz, on Google
Amazing. Politeness. Answered all my question.
Linda Parr, on Google
William Golaz, on Google
Doug Campbell, on Google