Lori K. Kay, Au.D. has been working as an audiologist since 1991. Originally from Ohio and an avid Ohio State University Buckeye fan, Dr. Kay has worked with all age groups. She loves working with adults to help them overcome their hearing difficulties and to improve their quality of life. Seeing individuals reconnecting with their family and friends because they can hear again gives her great satisfaction. Dr. Kay has worked with a rehabilitation company in North Carolina, as an Executive Director of a non-profit Speech and Hearing Center in Florida, and in private practice both in New Mexico and Texas.
Dr. Kay encourages family members to attend appointments with their loved one as hearing loss not only affects the individual but the family as well. Learning how to help the individual receive the most benefit from the hearing aids requires a team effort in order for the individual to be successful. Continuing education is important to Dr. Kay. She attends the American Academy of Audiology conventions, attends training courses provided by hearing aid manufacturers, and takes some online courses. Dr. Kay believes that continuing her education allows her to bring a higher quality of care to her patients.
Dr. Kay enjoys spending time with her husband, a United States Air Force Veteran and their two dogs. They like to travel and spend time with family. When Dr. Kay gets any “spare time” she enjoys scrapbooking family photos, making cards for special occasions, and reading.
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Amber Pettigrew, a Patient Care Coordinator, hails from Sheridan, Indiana, and now resides in Fort Worth, TX, where she moved with her husband and three children in 2013. She earned her CMA degree from Kaplan Community College in Indiana in 2004. Amber began her career in the hearing industry at the Lake Worth clinic in 2023. A pivotal phone call with Jack, the owner of SoundWorks, convinced her that this profession was her true calling. Amber finds great joy in getting to know patients and their families and is inspired by the transformations she witnesses when patients receive hearing help. She strives to exceed expectations, boost patient satisfaction, and maintain positive outcomes. Outside of work, Amber enjoys relaxing with a good book and spending time with her two grandbabies.
Great services, very attentive to their clients.
Darlene Hernandez, on Google
They adjusted my hearing aids! Great job and friendly Dr. great experience!
Daniel Sensintaffar, on Google
Office lady was so eager to help me with my hearing aides. Very polite and friendly. Sweet people run this business.
Jo-Anne Garrett, on Google
Pleasant!
Oz Nels, on Google
Very friendly and professional...they did the testing fast and I was out of there in a Jiffy. Will definitely go again if I need to...
Pattie, on Google
The dr did a great job on checking my hearing and giving me information about taking care of my hearing in the future.
Wendy Kennedy, on Google
I had a little trouble getting an appointment during their free hearing tests, but finally got in. Dr Kay was professional and personable. She is a caring person and it shows.
Edgar Dearmore, on Google
Lori Kay explains things well, is very knowledgeable, and is very pleasant to work with.
Danny Hughes, on Google
Exceptional business. Very friendly & pleasant. Outstanding knowledge and thorough. Highly recommend
Donna Dean, on Google
Very friendly, made me very comfortable and was explained everything I needed to know. I highly recommend the Doctor, very detailed, I would definitely go back.
Darla Strickland, on Google
Larry Mosier, on Google
They are very nice and accommodating. Kay explains everything thoroughly and answered all my questions.
Janet C, on Google
Mary Lakota, on Google
Dr. Kay was great. Very informative and helpful in explaining to me that I do need hearing aids. Great experience.
carlos garza, on Google
Harvey McGee, on Google
Gail Gentry, on Google
Dr. Kay is super! She's thorough and takes the time to ensure my hearing aids are adjusted to my needs. I highly recommend her!
Ralph Barrett, on Google
As I walked through the door I was greeted by Amber who was very nice and helpful guiding me through the sign in. It was a pleasure to meet Dr. Kay who was very respectful and professional, she actually looks at you when talking to you, a plus in my...
Warren Welch, on Google
cheryl handy, on Google
Maria Rodriguez, on Google
As always, ladies there are extremely polite, courteous and helpful not to mention down to earth. Love visiting with them as well as just generally good folks.
raymond long, on Google