Melissa is our Patient Care Coordinator for the Burleson office. She is originally from Houston, but currently resides in Crowley. She began working in the hearing industry in 2020 after looking for something that was new and challenging. Her favorite part of her role are the patients. Daily, she strives to be a ‘yes’ person and helping to the best of her abilities to make each patient’s day better. She also loves how Sound Works feels like a family.
Outside of work, Melissa enjoys spending time with family and friends, having game nights, watching movies, and eating good food. She is also a softball and baseball mom of the three so you can almost always find her on a field. GO Eagles!
Mandi is our Licensed Hearing Healthcare Specialist for the Cleveland and Liberty offices. She was born and raised in Grand Prairie and began her career in the hearing industry in 2016. She was drawn to the hearing industry because of her family and desire to help people. Mandi’s favorite part of her career is talking with the patients and knowing that she is a making a difference in people’s lives. Outside of work, she enjoys hanging with her son, spending time with her family, singing, and reading.
Very professional and courteous would use again. Thank you
L.D, on Google
Phillip in the Burleson office explains to me about my hearing aides, where I can understand them. 🙂 He's very caring and patient. Location great.
Nancy Moreno, on Google
B Stone, on Google
ronnie, on Google
Wonderful experience! Would recommend for anyone that needs to have their heating treated! Fantastic staff
Susan Rader, on Google
The visit was very pleasant, preformed an exam of my hearing, then went through the results with me. We talked about what I was looking for and what the insurance might pay since I already have hearing aids . We made the decision wants to hold off till January when...
Willie Keith, on Google
Very helpful in making my decision on which one for me.
Connie Rice, on Google
I had lost my Bluetooth connection. Phillip reconnected me and put the App on my phone.
hettie lane, on Google
Phillip amd his staff have always din am excellent job.
Kenny Nickles, on Google
Staff is fast, friendly, courteous and competent. Highly recommended
Daniel Blumhorst, on Google
Great personalized service
aleta barrett, on Google
Lisa Harwart, on Google
Dr. Handy is always helpful and patient about answering questions and addressing any concerns. Highly recommend.
Brad S, on Google
Phillip and Melissa are the best. I am mobility impared and I was just going to drop of my hearing aids for Phillip to look at. He met me at my car so I didn't have to limp inside. He took my hearing aids and had them back to me...
paul hanson, on Google
Dorina Pybas, on Google
Really appreciate the friendliness and service in diagnosing and fixing my hearing aid problems. Hearing improvement was noticeable.
Larry Pryor, on Google
James Johnson, on Google
Willie Moore, on Google
The hearing aid technician was very helpful and respectful. He tried different things to get my hearing aids charged. After working on my charger and offering to order a new one the technician suggested different things to do with the charger in hopes of it being able to begin charging...
Sharon Link, on Google
c00kiez25 aj, on Google
Alton Prince, on Google