What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3857 Reviews on Google.

Very nice I wanted smaller hearing aids ones that y can not see will be vack

Reviewer Profile Photo Shirley Gipson, on Google

Very professional

Reviewer Profile Photo Donna Hart, on Google

Friendly staff and great service in a comfortable setting.

Reviewer Profile Photo Darrell Williams, on Google

Great service!!!

Reviewer Profile Photo Johnny Kratky, on Google

I have not had any issues with my hearing aids since the new batteries were installed. They are calibrated perfectly for me. I am very happy to have found Soundworks.

Reviewer Profile Photo M Harrison, on Google

Friendly and personal service.

Reviewer Profile Photo ruby foster, on Google

Very friendly staff and Dr. Kay explained everything that’s going on with my hearing and suggested that I get new hearing aids cause mine are almost 5 years old. I highly recommend this place.

Reviewer Profile Photo Yvonne Ibáñez, on Google

Great visit, awesome service, the ladies are great,first class service!

Reviewer Profile Photo Glen Ward, on Google

They are caring and quick.

Reviewer Profile Photo Mary Barham, on Google

Sound Works in Athens, Texas is the best around in East Texas. Friendly knowledgeable of the products that they provide and quick and efficient service at this location.

Reviewer Profile Photo Teresa Meek, on Google

Friendly, reliable always.

Reviewer Profile Photo Diane Martin, on Google

Staff is very professional and courteous.

Reviewer Profile Photo Lupe S, on Google

I finally had my first real visit that wasn’t an emergency hearing aid repair and I was very impressed with the entire process and friendly atmosphere. They’ve previously helped me out twice, once when I washed my hearing aids in the washer (for about 10 mins before realizing it) and...

Reviewer Profile Photo Terri Ener, on Google

Great experience!

Reviewer Profile Photo Joann Jacobs, on Google

Very friendly and accurate on explaining everything I will recommend it to all my friends. Thank you very much for helping me

Reviewer Profile Photo Esmeralda Rojas, on Google

Knowledgeable and caring staff. A pleasure to work with.

Reviewer Profile Photo Theresa Brummett, on Google

I love sound works you never wait to long for they call you in for your appointment. The Doctor is so nice and friendly and so is the woman that takes care of the front desk when u come in. I actually injoy going to my appointments. The Doctor is...

Reviewer Profile Photo Doris C, on Google

Prompt, professional and personable. Glenn explained process well in easy to understand terms.

Reviewer Profile Photo Gaye Hay, on Google

10/10 would recommend. The front desk lady is a dream to work with!

Reviewer Profile Photo Carmen Gorham, on Google

My questions were answered. My hearing aids we’re checked and cleaned and new filters put in and I was extremely satisfied!

Reviewer Profile Photo nancy daniels, on Google