Lori K. Kay, Au.D. has been working as an audiologist since 1991. Originally from Ohio and an avid Ohio State University Buckeye fan, Dr. Kay has worked with all age groups. She loves working with adults to help them overcome their hearing difficulties and to improve their quality of life. Seeing individuals reconnecting with their family and friends because they can hear again gives her great satisfaction. Dr. Kay has worked with a rehabilitation company in North Carolina, as an Executive Director of a non-profit Speech and Hearing Center in Florida, and in private practice both in New Mexico and Texas.
Dr. Kay encourages family members to attend appointments with their loved one as hearing loss not only affects the individual but the family as well. Learning how to help the individual receive the most benefit from the hearing aids requires a team effort in order for the individual to be successful. Continuing education is important to Dr. Kay. She attends the American Academy of Audiology conventions, attends training courses provided by hearing aid manufacturers, and takes some online courses. Dr. Kay believes that continuing her education allows her to bring a higher quality of care to her patients.
Dr. Kay enjoys spending time with her husband, a United States Air Force Veteran and their two dogs. They like to travel and spend time with family. When Dr. Kay gets any “spare time” she enjoys scrapbooking family photos, making cards for special occasions, and reading.
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Amber Pettigrew, a Patient Care Coordinator, hails from Sheridan, Indiana, and now resides in Fort Worth, TX, where she moved with her husband and three children in 2013. She earned her CMA degree from Kaplan Community College in Indiana in 2004. Amber began her career in the hearing industry at the Lake Worth clinic in 2023. A pivotal phone call with Jack, the owner of SoundWorks, convinced her that this profession was her true calling. Amber finds great joy in getting to know patients and their families and is inspired by the transformations she witnesses when patients receive hearing help. She strives to exceed expectations, boost patient satisfaction, and maintain positive outcomes. Outside of work, Amber enjoys relaxing with a good book and spending time with her two grandbabies.
Jose Ayala, on Google
Dr. Kay and Amber wonderful from the first phone call to inquire about my upcoming appointment. I received a mailer and had no idea this office was so close to our home. I immediately set a time to come in for a quick both ear video examination. Things seemed good...
Chad “Broken Death” Miller, on Google
Friendly, fast service, enjoyable visit. Great people
Robert Bayliff, on Google
Receptionist was very nice. Dr was very personable and professional. She explained everything really well. Made sure all my questions were answered. Overall it was a very pleasant experience and I would highly recommend this place.
John Bragg, on Google
Very well organized Friendly people and eager to help
George Idell, on Google
Georgeanna Vagias, on Google
My visit was great.she made me feel like family. Very nolidgeable
John Mcgee, on Google
Experienced very detailed hearing analysis by Dr Kay. She was very kind and knowledgeable, made me feel very comfortable. Also discussed hearing needs with David, explained how hearing loss can be related to early onset Alzheimer’s. You learn something new everyday! The office was very welcoming, I will continue to...
Judy White, on Google
Very professional, interested in the best for the clients..probably a good choice for someone looking for hearing aides.
Gayle Hammond, on Google
Friendly, attentive and caring service. The staff made my visit an easy process. Everything was explained throughout the visit. I recommend Soundworks for your hearing needs.
deb quinones, on Google
I've been using Sound Works for 10 years. Dr. Lori is very friendly, knowledgeable, and helpful. Today I met with David to learn about the latest hearing aids with updated technology. He was very informative. I tried them out and bought new hearing aids. I already can tell the difference...
Marilyn Southwick, on Google
They are very helpful and courteous and make sure all my needs were met. I really appreciated them.
Irma Thurston, on Google
I had a consultation this week. The staff was very friendly. They answered all my questions and I left feeling good about using them for my hearing needs.
Anne Brown, on Google
Marie Watson, on Google
Great place
Dennis Bullion, on Google
Absolutely great service! Friendly and professional!
Rick Russell, on Google
Always a good experience, everyone is very knowledgeable
Gary Lodes, on Google
Great and friendly service every time!
Laura Bowers, on Google
Fantastic place to go for both an exam and hearing aids. The exam was thorough and the breakdown of my hearing loss was detailed without being overwhelming. I was even able to get fitted and go home with new hearing aids during the same visit. A most highly recommended establishment.
Loren Clarke, on Google
Dr. Kay and her staff are very pleasant and professional. My husband and I both had our hearing assessed and we are so glad we did! Thankfully we do not require hearing aids at this time. We now have a baseline of hearing weaknesses to compare to for future visits....
Erin Hatten, on Google
Great job taking care of me. Explained everything clearly and did not have to wait
steve gilbert, on Google