What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 3242 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

SoundWorks Hearing Center is very helpful

Reviewer Profile Photo Gary B, on Google

I was so impressed with Dr. Kay. Pleasant office staff. Dr. Made me feel comfortable. Asked questions to help to understand what hearing needs or hearing situations I have, so she can help select proper hearing aides for me. I am so glad I received her mailer.

Reviewer Profile Photo Cheryl thompson, on Google

Kelly Jezak does a great job. She is personable and extremely knowledgeable about her work. Karen, the receptionist, is very good at her job! 7/21/25 I have to praise Kelly Jezak for spending the time explaining to my husband that not wearing his hearing aides most of the day was...

Reviewer Profile Photo Linda Enger, on Google

Yesterday I visited the Soundworks establishment in Fort Worth. I had been having a problem charging one of my hearing aids and thought it was because of the charging unit. Even though I didn't have an appointment they took the time to investigate the problem and discovered it was the...

Reviewer Profile Photo Cynthia Beebe, on Google

Best one I ever been!

Reviewer Profile Photo William Clark, on Google

Always a pleasure to see the team and get everything done in the best way possible

Reviewer Profile Photo Rollin Smith, on Google

Everyone an everything was all good

Reviewer Profile Photo Randall Letney, on Google

Always great customer service

Reviewer Profile Photo Kim Deason, on Google

Very professional and fast.

Reviewer Profile Photo Bruce Robinson, on Google

I went in they found the problem and fixed it and went on my way

Reviewer Profile Photo Jack Mccool, on Google

Excellent service very helpfull

Reviewer Profile Photo Robert Waltman, on Google

It's a great place I would recommend Sound Works to anybody that I know they're great people and they care about everybody.

Reviewer Profile Photo Roger Collins, on Google

Dr. Kay was very good at describing everything about Bobby’s hearing and the need for hearing aids. She made it easy to learn how to take care of and the charging of the hearing aids. 11/3/25 Dr. Kay’s office is always there for us if we need anything.

Reviewer Profile Photo Verdonna Durham, on Google

Sound Work is an amazing company. They seem to have everything very well organized as well as clean and very professional. Melissa upfront is very sweet and will let you know everything will be OK then you’ll go back and the young gentleman will take care of you 10 out...

Reviewer Profile Photo Mac Ford, on Google

Super friendly staff. They made the whole process very easy and pleasurable. They answered all my questions and made sure I understood the whole process. I highly recommend them if you are having hearing issues.

Reviewer Profile Photo Jody “JD” Lang, on Google

They were very helpful to me in fixing my hearing aid because I was not able to go to my regular doctor. I am very appreciative of their helpfulness and professionalism.

Reviewer Profile Photo Charles Brazil, on Google

Amber is such a pleasure to work with. Office staff are always friendly too.

Reviewer Profile Photo Mary Henson, on Google

I walked in the door not knowing what to expect and I will use a baseball analogy here the staff at sound works knocked it out of the park! very nice staff answered all questions done a high level of professional work I will recommend them to anyone needing a...

Reviewer Profile Photo Larry Mickey, on Google

Very helpful and pleased with their service. Thank you very much for your patience with me.

Reviewer Profile Photo Marilyn Simms, on Google

Soundworks is the best.. I always feel at home each time I visit for my appointment. They are so friendly, professional and know their onions. Oh the receptionist, the beautiful lady with a dotted dot on her face, I'm sorry I forgot her name . She's sooo awesome both on...

Reviewer Profile Photo Comfort Dada, on Google