What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at SoundWorks Hearing Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 1689 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Great Service !!

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Diane Miller, on Google

Wonderful service very nice people

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Carlynn Sisk, on Google

Quick and friendly, would recommend to friends and family

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Bobbie Jo, on Google

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Bryant Eddy, on Google

The staff was very friendly and helpful and Phillip Gandy HHS did a thorough exam and explained everything were I was fully knowledgeable of my situation.

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Gary Wilkerson, on Google

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Sarah Hodges, on Google

Very good to listen to me and understand, then determined to solve whatever issue I had. Great experience.

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Rick Douglas, on Google

It was quick and very easy of a test compared to other test I've had in the past. And things were really simple and explained very well. And very friendly

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David j Anthony sr, on Google

Very Kind and Compassionate people.

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katty lewis, on Google

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Lisa J., on Google

They're awesome. They gave my husband his hearing back, now I can have conversations instead yelling at him in public. Thank y'all so much y'all.

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Juanita Mares, on Google

I'm the wife of a husband that couldn't hear. I am so blessed to be able to do things with my husband again. He didn't want to be around people because of his hearing problem. Now we can join our friends for lunch all due to the hearing aids that...

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Toni Ogle, on Google

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Gail Ratcliff, on Google

Mr. Thomas Mahoney has changed my life. He has made it possible for me to go to work and back to school. I can not describe the blessing he has been to me! He dosent just do this to make money he really cares for his patients and I can...

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julie carpenter, on Google

It’s always a pleasure with this staff and office.

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Tabbie McNeil, on Google

Great service

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KENYATA HADNOT, on Google

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Mel Lehman, on Google

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Guy Fox, on Google

Did a great job and fullnof knowledge. Exsprience for the first time was great i really recommend this place

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Jon Milledge, on Google

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Jim Collier, on Google

Very kind, and ready to listen to any concerns you might have. Patience is outstanding. Been going there approximately 5 years, and no complaints or concerns do I have. I am very pleased at their work. Kevin is the best. I would highly recommend these folks.

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Eddie Jordan, on Google

Dr was so friendly and knowledgeable. He understood what I was saying and explaining. He couldn't help me. ( different issue for a medical dr)but he did send me in the right direction. I recommend anyone to go see him.

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Tammy Jenkins, on Google

The staff was friendly, and very efficient. The exam was indepth and was explained to me about the results and what I needed.

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Travis Mitchell, on Google

The service was excellent. The hearing aid was sent for repairs.

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Chuck Heath, on Google

Kevin is awesome!! Travel 2.5 hours to see him! Great customer service!!

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Tiffany Rodriguez, on Google