Lori K. Kay, Au.D. has been working as an audiologist since 1991. Originally from Ohio and an avid Ohio State University Buckeye fan, Dr. Kay has worked with all age groups. She loves working with adults to help them overcome their hearing difficulties and to improve their quality of life. Seeing individuals reconnecting with their family and friends because they can hear again gives her great satisfaction. Dr. Kay has worked with a rehabilitation company in North Carolina, as an Executive Director of a non-profit Speech and Hearing Center in Florida, and in private practice both in New Mexico and Texas.
Dr. Kay encourages family members to attend appointments with their loved one as hearing loss not only affects the individual but the family as well. Learning how to help the individual receive the most benefit from the hearing aids requires a team effort in order for the individual to be successful. Continuing education is important to Dr. Kay. She attends the American Academy of Audiology conventions, attends training courses provided by hearing aid manufacturers, and takes some online courses. Dr. Kay believes that continuing her education allows her to bring a higher quality of care to her patients.
Dr. Kay enjoys spending time with her husband, a United States Air Force Veteran and their two dogs. They like to travel and spend time with family. When Dr. Kay gets any “spare time” she enjoys scrapbooking family photos, making cards for special occasions, and reading.
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Amber Pettigrew, a Patient Care Coordinator, hails from Sheridan, Indiana, and now resides in Fort Worth, TX, where she moved with her husband and three children in 2013. She earned her CMA degree from Kaplan Community College in Indiana in 2004. Amber began her career in the hearing industry at the Lake Worth clinic in 2023. A pivotal phone call with Jack, the owner of SoundWorks, convinced her that this profession was her true calling. Amber finds great joy in getting to know patients and their families and is inspired by the transformations she witnesses when patients receive hearing help. She strives to exceed expectations, boost patient satisfaction, and maintain positive outcomes. Outside of work, Amber enjoys relaxing with a good book and spending time with her two grandbabies.
Mrs amber and Dr Kay are extremely polite, very helpful, and I'm so pleased with my hearing aids. Thank you soundworks for everything. Yall are amazing
Kenneth Workman, on Google
Could not have been more pleased with the overall experience. Dr. Kay was great and explained everything where I could understand. Highly recommend.
gary craig, on Google
Very helpful and went over everything with me ..
Kelly King, on Google
Dr. Kay was so kind, answered all my questions concerning my hearing issues. The exam & hearing test went smoothly. I was made to feel totally at ease & confident that my hearing loss was going to be resolved. I appreciated the welcoming greeting from the front office and I...
Buzz 29, on Google
Very attentive and personable. My experience was great a more caring than any other ear exam I have ever been to. Dr Kay explains the process step by step, talks to you about what your insurance covers and about the issues you may or may not have. I thoroughly enjoyed...
Esther Ortiz, on Google
Dr Kay was the best! The exam was extensive and Dr Kay was very helpful in explaining what our results were. She doesn't hurry through it at all and spends a much time as needed.
Sandra Vecchio, on Google
gail pendleton, on Google
Staff was amazing, very nice and professional I would recommend this location to anyone!!
Fred Finchum, on Google
Winston Burkman, on Google
Joyce Greenhalgh, on Google
Juanita Harris, on Google
Awesome experience I have tinnitus very bad, had my ears checked probably 8 years ago with really bad high-pitched cricket sounds screaming out of my ears.. the technology has come so far in such a short time. Remembering it back then they had no Solutions other than the obvious, was...
randy smith, on Google
They are very good and helpful.
Stewart Mize, on Google
I have always received awesome service from Sound Works!
Gloria B. Freeman, on Google
terry western, on Google
I thoroughly enjoy each visit to sound works and the customer service that I receive is beyond compare.I appreciate the staff and the services that they provide.And they provide exceptional customer servers, always!
Eric Muhammad, on Google
Dr. Kay is very professional. She is very knowledgeable and cares. I have grown to trust her with my ears. She knows her stuff!
David Simmons, on Google
Amber was very helpful getting my charger send in to be replaced. Thankyou!
Michael Reed, on Google
Clean place! Really take of you and if you have problems with your hearing aids, they can take care of it. Thanks
Kelly Pierce, on Google
Dr. Lori Kay is very attentive and patient. She is dedicated to making your hearing experience the best. I appreciate that so much and recommend her. If you need new hearing aids, Soundworks is the place to go. Susan Finlay
Susan Finlay, on Google
Marilyn Southwick, on Google