Vicky is our Patient Care Coordinator for our Crockett office. Originally from Mexico, she current resides in Lufkin, Texas. She began working for the Crockett clinic in 2018. Everyday, Vicky strives to give the best customer service that she can to every patient that walks through the clinic door. Her favorite part of her workday are the patients whom she gets to interact with daily. During her free time, she enjoys spending time with her family and cake decorating.
4.9 out of 5 Stars based on 1720 Reviews on Google.
Read what some of our patients have to say about our staff and our office!
Absolutely Amazing Experience from start to finish. I couldn't find a same day appointment to get wax removed from my ear after not being able to hear for 2 days and they took care of me, cleaned my ear gently and restored my hearing. I recommend SoundWorks to Everyone. Dr...
Imfertile tworldsttc, on Google
I am so pleased with the professional yet warm and accommodating staff at SoundWorks Hearing Center. I needed the time adjusted on my appointment with the doctor. It was adjusted immediately. When I meet with the doctor he is very concerned and thorough to ensure that my hearing aid is...
patricia ashley, on Google
I have been wearing hearing aides since 1983. I have used Sound Works a number of times now and find them to be very professional and accommodating. With each visit Glen has solved my problem. I have recommended them to several of my friends one of which purchased aids.
Ava Gale Smith, on Google
I recently purchased some new hearing aids and I love them. I have not been able to hear this well in many years. Glen and the staff at SoundWorks Hearing Center in Arlington have been great in helping me get my hearing aids adjusted to my hearing test specifications. I...
Hayden Brian Templeton, on Google
Phillip and Melissa are fantastic. I have been going to them for over three years. They always have gone above and beyond to help me. Whenever I need my hearing aids serviced they have taken care of everything. Because of my disability Phillip often meets me at my car if...
Paul Hanson, on Google
The staff was friendly, and very efficient. The exam was indepth and was explained to me about the results and what I needed.
Travis Mitchell, on Google
Did a great job and fullnof knowledge. Exsprience for the first time was great i really recommend this place
Jon Milledge, on Google
I went to Sound works today for my hearing checkup. I was in and out within 10 minutes. Kelvin was very nice and did a great job. I really like Sound Works. Their the best place to go get your hearing checked, and get hearing aids.
Edith Kenney, on Google
Dr was so friendly and knowledgeable. He understood what I was saying and explaining. He couldn't help me. ( different issue for a medical dr)but he did send me in the right direction. I recommend anyone to go see him.
Tammy Jenkins, on Google
Very kind, and ready to listen to any concerns you might have. Patience is outstanding. Been going there approximately 5 years, and no complaints or concerns do I have. I am very pleased at their work. Kevin is the best. I would highly recommend these folks.
Eddie Jordan, on Google
Excellent service! Amber was extremely knowledgeable and helped us through the whole process. Well, highly recommend.
Chris Ward, on Google
I scheduled an appointment for my husband hoping for some relief from his tinnitus. Our appointment was today. We had no wait which was great! But it gets better…Amber was phenomenal. She listened to my husband explain what he noticed with his hearing. She asked questions then did testing. Once...
Dana Jackson, on Google
Seems they didn’t manage to get my name right but that’s ok. They were extremely helpful in giving me options. While my high pitch hearing ability is great, my mid and low tone are below average making most communications sound muffled. This put me in a place where I can...
Ben Reynolds, on Google
We had a great experience with Sound Works. The staff worked with me to get an appointment for my father. Amber was incredibly patient and kind in working with us to access the level of his hearing loss. She was not “pushy” in terms of if and what he was...
Thomas Hensley, on Google
I've had my hearing aids for almost a month now, and have been very happy with them. I'm surprised at how long the batteries last as well. Only drawback is the fit is so comfortable I forget I'm wearing them and almost got them wet in the shower a couple...
Charles Martin, on Google
Excellent customer service. I received the most comprehensive hearing examination that I have ever had. Dr Raven and Karen Nelson were very attentive and patiently made every effort to be sure that I understood every aspect, answering all my questions about my new hearing aids.
Murray Gentry, on Google
I have to say I really had a great experience at Soundworks. I had gone to another hearing center in Weatherford and it seemed all they were interested in doing was selling me their most expensive hearing aids. I found the audiologist at Soundworks really took her time in evaluating...
Mary Jo Foster, on Google
The lady at the front desk was a pleasure to work with. The prices were a little high. I was not expecting to pay as much as Required. That’s just the way things are these days. Your services were good.
C T Garrett, on Google
Highly recommend SoundWorks Hearing Center and Dr. Raven. She is very attentive and patient, making certain you understand how to use your hearing aides to their full potential. I am very pleased with my new hearing aide and so is my family!
C Strickland, on Google
I have had hearing aids for years from a great audiologist in another town who has retired, and needed a follow-up. Nicole was amazing. She listened to my unique needs (hereditary issue, not typical hearing loss) and worked with me for weeks to help settle me into a new set...
Stuart Smith, on Google
Excellent support from the whole personal at the front desk and the technician, who provided proper instructions on how to operate, maintenance and adjust the hearing aids. Also, she was helpful on providing information about the warranty of the hearing aids.
HENRY MELENDEZ, on Google
Erin was great! She was very helpful and patient. She treated us like family! Couldn't be happier!
Karen hall, on Google
Due to a transportation company's faux paus they went above and beyond to help me invade their office space until they had to close. They got the manager/owner of the strip center to allow me to stay in his space until transportation finally showed up! Overworked ladies with very limited...
Tina Christine McCoy, on Google
Had my scheduled appointment today for sound level adjustment, cleaning, and uploading of Thrive App. Met with William's "replacement", Judy. Had a very pleasant appointment. Will miss William; but, happy that he has moved to a location more convenient for him. Will return in four months for follow-up appointment with...
Pat Patterson, on Google
I had a very pleasant experience at SoundWorks hearing center in Tomball. Everyone was very professional. Judy did my hearing test and explained the results in plain talk. She explained the difference in the hearing aids and did not use any sell pressure talk. She answered all my questions. I...
Alberta Collins, on Google